Las Palmas Rest

The place was amazing and worth the drive. Food is delicious, and the atmosphere is just as great. Music was playing while for just a moment you feel like you left Texas. They also have live music at night, which I need to check out. The customer service was okay. I say this because they don't check on you often you have to get the attention of the staff.

Today we wanted to eat Colombian cuisine today and decided to come here. The food was REALLY good. The seasoning is on point. Very savory, meat was tender, rice was cooked perfect. Service needs improvement.. i counted at least 4 servers and NONE approach the table to ask if we needed anything. They came to take the order and to bring the food. No customer service. Ambiance TERRIBLE OMG i love to enjoy my meal quietly or w/ a good conversation BUT They were working on the dj booth (they were cutting wood, sawing etc etc.) it was REALLY LOUD... no respect to the customers. All the tables were looking at each other like: * really cant they do this after they closed * very disappointing experience w/ service and ambiance. Food was excellent today.

The food was way too OVERPRICED, they charged us $3 for plastic cups with NO ICE on it... The drinks were overpriced as well, $7 for a small drink? Lord. Be aware to pay $25 cover if there's live music-ish/karaoke (the guys did a decent job entertaining)... the servers where nice but if you don't know spanish, don't even try Mary! If you are new in DFW watch out for this specific place bc they may add fees you don't recognize at first. Food wasn't even that good, average. Good thing is BYOB, still too overpriced.

This food was really good, the only reason I'm going to give a 4 is because you really need someone who is fluent in English... it definitely was a language barrier because my Spanish is not the best. And don't take 20% tip from my but other then that food was good

Went for the 1st time today. We got only appetizers or small plates. Our absolute favorite was the papa rellena. It was well seasoned and full of flavor . It was filled with chicken. We also liked the pastelito de Yuca filled with beef. I saw people of all ages but it seemed like later that night they would have a DJ. Not sure if that means there is dancing late night. Lots of Colombians so Zim thinking that is a good sign. I plan to go back.

I was in Dallas and visiting with friends, one of whom is of Colombian decent. We wanted takeout and we were super happy when we stumbled upon this Colombian spot in her area. Then the food arrived and I was not happy any longer. I was so disappointed in pretty much everything but most of all the pollo saltado. Peruvian food is my favorite and saltado is my favorite dish. Their saltado was not at all good. For the most part the food ranged from bland to not very good. Next time I'm in the area I will not give this place another chance and I probably would have also given them a one-star review but I hate takeout and didn't have the opportunity to be treaded badly by the employees here lol.

En el website la comida sale a menor valor, y además no entiendo como por una orden para llevar me cobran 18% de tip obligatorio, no es opcional el tip .Mi primera y última vez comprando en este negocioAdemás la comida 5-10

I was recommended this place as having "buena comida" (good food). I went with my mother, and we were both disappointed with the food! I had mondongo soup and some were long uncut cold chunks, which means they didn't thawed them out to prepare them for cooking. The empanadas were crusty, and fair in taste (I've had plenty of empanadas Colombian style in different places and they have been superior). The chicken milanesa my mother ordered was not that good (I've eaten milanesa in different Latin food restaurants and they have been above in taste and presentation). I rate the food of Las Palmas as mid range (2 1/2 stars out 5). The service was good though! Also very disappointing was that this restaurant automatically charges a 20% fee for tip (management at this place imposes this tip percentage on the receipts), and they expect the customers to pay an extra tip percentage printed on the receipt that they keep, to which I gladly wrote INCLUIDO (included). I don't like deceiving or tricking patrons with this kind of dared impositions by many customer service businesses. I've worked many years in the customer service industry and it makes me sick how greedy the culture has become in general. It is disgusting to see and feel how many of these service businesses impose high percentage tip fees and want extra tips above those imposed. All in all, the prices on this restaurant are high in comparison to other Colombian and Latin food restaurants I've eaten at, with much better food quality, some even with gourmet food and less expensive!!!! I won't go back to eat at Las Palmas restaurant, nor either order food online from this place!!!! This place lost me as a loyal customer I could have become. I don't recommend and won't recommend this place!!!!!!!!!!

This place is terrible. The person who greeted us was friendly. Everything was total BS after that. Terrible (non-existent) service by the waitress. Long wait just for the appetizers (greasy empanadas). Then bottled water and canned soda with a serious upcharge. Someone else brought our entrées. The food was BAD. Dry, reheated, made with low quality cuts of beef meant for dog food, small portions, tostones made with semi-rippened plantains (goes to show that they give zero f's), chewy, etc. Waitress never came by to do refills, ask whether everything was okay, or whether we needed anything else. I tried to make eye contact with anyone in there for 12 minutes AFTER eating to get our check. I had to go to the counter to ask for it. Then these "ppl" very non chalantly added an 18% service fee so that we couldn't tip accordingly. I am so embarrassed to have brought my wife here. A few hours later she became SICK!! I wish I would have read the reviews after seeing all the ads. They SPAM this business incessantly on social media. They rely on luring in new unsuspecting customers as opposed to building a clientele.Service: 1 out of 10Food Taste: 2 out of 10Food Quality: 1 out of 10Value: 1 out of 10Ambience: 4 out of 10

This is the second time I order from this place trying to give them a second opportunity because the first time I order from here the portions were too small and prices were high, but today I can confirm I will no longer order from here since there's one better option than them that sells bigger portions, better price and better service and it's called el portal just in case someone is looking for another Colombian food place. They don't even care or follow the instruction when you order food and instead of doing something better or try to improve, they're just loosing customers and don't care what people say about their service.