Don Juan's Romantic Mexican Food

So I just took my coworker who lives in LA and is 34 years old and he thought it was great ! He did wanna know why it was Romantic Mexican food and I had no answer lol I told him " because it's painted on the side of this building and has been since 1966" He too is in love with the ice :)

Cozy atmosphere, friendly service and delicious food at a reasonable price. A great place to stop by for a snack or full on dinner.

Ordered cheese enchiladas; there was no cheese inside or outside. Just a rolled up tortilla with sauce and onions on it. Terrible. Very disappointed!

Several months ago on June 24th, I thought I'd give this restaurant a try. I've visited the buffet next door several times and was in the mood for a different type of Mexican food. I decided to go basic, so I decided to get the 5 Beef Tacos. My roommate wanted some chips and salsa with guacamole.When I arrived home 10 minutes later to eat the food I had purchased, I was highly disappointed. I had considered grabbing Taco Bueno earlier in the day and just over 5 months later, I'm still regretting my decision. I'm not sure if the reason this restaurant receives high ratings, is because it brings back a lot of memories for those who grew up in Grand Prairie. But for someone who didn't, I don't have those memories, so I can only base my experience on the food.Regarding the food, the taco shell, cheese and lettuce were decent. However, the beef didn't seem like it was seasoned at all. It was very bland. I put some of the habanero salsa on my taco, but the salsa wasn't very good either. My roommate and I both thought that the salsa wasn't fresh and it seemed as if the batch may have been made weeks prior and needed to be tossed out. The chips that came with the guacamole and habanero salsa were also stale.I ended up throwing out half of my meal, because it just wasn't good. I'm not sure if I ordered the wrong food on a bad day, but even on a bad day, I'd expect it to be much better than it was.The only thing I liked about the restaurant is the retro signage and old style menu boards. I'll definitely update the review if I decide to give Don Juan's another chance, but months later, it's not looking like that will happen.

So if you live in Grand Prairie, you know that Don Juan's is a staple. You either like it or you hate it. I'm one of those people that's always liked it. But I am might change my mind on that, today I went and ordered food for three people. Can you believe they would only give me an 8 ounce cup of hot sauce when they used to give you the little 2 ounce cups for each item and they told me if I wanted more of the Don Juan's hot sauce I had to pay for it. Who uses a individual condiment cup for a full meal for 3 (a plate ,two burritos ,a taco burger and a Chalupa I mean that's just insane when did they get so cheap? $20.84 spent and you could only provide 1. Yes things cost, but seriously? Shame on you. SMH

Came here for lunch, got a super Frito pie and a soft taco. It was ready really fast and was in a taco salad bowl. It might have been the best Frito pie I ever ate, I was a big serving and flavorful. I liked the taco and guacamole my friend let me try. The service was good and it looks pretty nice. I already want to go back.

Don Juan's has always been a fave but lately the drive thru togo containers have been terrible. If you order anything like enchiladas or beans it soaks through the plate making the food get cold and the plate it self gets super flimsy. I hope they're able to change it up I don't remember the plates being this bad.

I came through the drive-through yesterday, 1/13/24. Customer service was horrific! I ordered the Super Nachos, confirming it came with cheese, beef, beans, and sourcream.I also asked for peppers.I got meat, cheese and beans only. When I said it was wrong, the Indian guy at the window asked for it back. I also ordered the 2 cheese enchilada plate with queso, no chili sauce with beans and rice. I asked for peppers.I got chili sauce on top with a taco. When I said that's not what I ordered, the same guy asked for it back. He then told me they charged for a different plate and I'd owe $.40 more cents.I then asked to speak to the manager and reported the worst customer service EVER! No longer confident in the workers' ability to get my order right, I requested a full refund.The Hispanic lady who identified as being the manager said she refunded. I asked for a receipt of proof. She gave me a receipt.I checked my bank, and I WAS STILL CHARGED FOR FOOD I NEVER GOT.What has happened to Don Juan's? I'm from GP, ate here my whole life, and now that I reside in Fort Worth, I thought I'd treat myself when I was visiting family.WORST DECISION!!!I need my money back!!! ASAP!!!! I've attached the receipt. I notified through FB. We'll see if the owners give a care.I don't know if I'll return back. The quality of customer service and overall experience has declined tremendously. I'd reconsider. It's not what it used to be. The staff is young and doesn't give 2 sh!@s about giving you what you order!

The food reminds me of when I was a kid in grand prairie!In 1975 I would always stop and get a beef burrito and a root beer on my way to work.

Customer service was fine but the food, it's just meh. I think the ambiance may have been OK at some point in the past, but now it's just tired and shabby.