Bone Daddy's

I had Bone Daddy's years ago and remembered good things so wanted to try it again. So off went me and my mom for an early dinner.Walked in and the atmosphere m/decorations were exactly what I remembered from my precious experience (at another location, now closed). Hostess was friendly and we were seated and greeted by our server quickly. Now on to the food. Ehh unfortunately not what I remember hence the 3 stars and probably explains why most locations have closed. The wing appetizer was the best thing we had for the night, but even that wasn't perfect as during the grilling process they unfortunately left some wings on too long which resulted in a charred look and burnt taste. The ribs taste as if they were boiled and the brisket and sausage didn't have anything special. And they were not hot. Edible yes, something I would run back to get ehhh probably not.

Spoke to Julian yesterday who indicated "Well I just can't give you your money back like that," asking if I would send him an email to describe my experience. I did, along with the pictures that I attempted to share here. No word. It's almost as if he could not be bothered. I will NEVER patronize this establishment again.

Kind people but crappy service. Burnt ends Nachos were delicious! And the serving was HUGE! 3-4 people could enjoy! Wings did not get eaten and we never leave a wing behind. Cool atmosphere! Strange lighting as folks are really into taking photos everywhere they go.

Such a fun establishment to visit, when in Texas, especially if you're with the family and/or large party. Upon arrival, the restaurant building and its outdoor aesthetics lend to the overall customer experience. (Take a group photo!)Upon entering the establishment, you are met with a continuation of the theme: artwork, decor, and more! Our party of 12 was quickly accommodated and we were able to get our food and drinks in a timely manner. The food was decent; we all ordered different items and enjoyed the fare--family style.

I really nice restaurant. I enjoyed the ambience and the friendly service, especially at the bar. Highly recommended during the weekday. Only suggestion would be to ensure proper staffing for a holiday. Otherwise, I loved it!

Went for a late dinner and trying something new. Service was great. The hostess and our server Fatima were really nice. Always checking to make sure we were ok and had what we needed. Our food was wonderfully seasoned and full of flavor. Not sure if I loved the chicken or the brisket more! I have to go back to try the beer can chicken and burnt ends next! The beer is ice cold - which is great. I'm ready to go back!

I stopped by and sat at the bar for a drink and some lunch. Service was terrible. My drink was short and it took me ten minutes to get a coke while the bartender checked her phone and chatted with others. I won't be going back.

Have not been to Bone Daddy's in prob 10 yrs. They closed the one in Austin and we were in Arlington for a BB game and stumbled upon this one.... It was so damn good!! I wish I could have taken my leftovers all the way back to Austin... yes we all loved and raved about the food!

Barbq is excellent and the waitstaff is very friendly. The cheesy potatoes are really good as are the onion rings. Wish they had barbq chicken breast but it seems very few places in Dallas offer that. ‍ But this is a good place to check out even if it's just for the decor.

It's been a long time since I've been to bone daddy's, but this most recent visit reminded me why. It's a tradition for me and my daughter to eat out on Wednesdays. When we arrived at the location there was no wait, which I loved. But they seated me and my 7 year old daughter in a high top booth in the bar. The tables were so sticky the menus stuck to the table. After 5 mins or so our server Linda greeted us. I asked if we could move to a lower booth and she accommodated us with no problem.Fast forward to when our food arrived. I ordered a hot link sandwich, fry's & beans. The sandwich and the fry's were cold, but the beans were HOT. Linda stopped by 2 mins after we got our food and asked how it was. I advised her it was okay, because I didn't want to complain the day before thanksgiving. I attempted to eat the sandwich any way, but after two bites I was disgusted. Linda returned 10 mins later and I informed her of my dissatisfaction. Her whole demeanor changed and she asked if I wanted anything else and I politely declined. 5 minutes later the "New" GM Julian and Linda approached the table. They argued me up and down that food wasn't cold. Linda also got really snappy and stated she asked me multiple times if I liked it, when she only asked once. I told the GM I'm not understanding how a customer being dissatisfied because an argument, I honestly just wanted them to be aware. After 5/7 mins of going back and forth and the GM trying to coach me into saying what he wanted me to, they finally stopped. Julian then stated " since nothing was really wrong, I'llGive you 50% of your meal". I said thank you and they left. Not once did anybody apologize or professionally accept the feedback. I then waited an additional 7/10 minutes to receive my check. After I asked for the corporate number at the host stand. The host stated she would get the manager. Julian approached me and stated " we do not have a corporate number and the only person above me is the owner". He then proceeded to say all complaints etc for all three locations go to his email. I said okay, thank you. I called a different location and the GM provided me with corporate number in 2 minutes. This whole experience was unnecessary,unprofessional & frustrating. I attempted to call corporate multiple times and no answer. The VM is also full, which lets me know somebody isn't doing their job. As far as Julian, he needs to be retrained. Customer dissatisfaction should not be uncommon in his position and the way he handled it was unprofessional. *All cameras should support everything stated*