Berries & Batter Cafe

I admit I'm a sucker for fun whimsical decor. This place has it all. Exceptional staff, tasty food and cute decor. I can't forget to mention the Bear latte! I have been several times and have yet to have a mediocre brunch. I also appreciate that there are several lunch items on the menu. Let's face it... sometimes you just want lunch at brunch .

Went here a week ago and my girlfriend and I ordered an iced latte. We figured we'd get an iced latte which is a shot of espresso over milk. Well we ended up basically getting what seemed like a cup of creamer with a hint of coffee and a frozen ice cube of what seemed like coffee. No big deal, however neither my girlfriend and I enjoyed it and after 1-2 sips of the coffee's we told our waitress we did not like the coffee. I then ordered a soda to replace the coffee, but our waitress did inform us that the manager does not give a refund for drinks. I was a little surprised about this and asked to speak to the manager. She came around and asked what was wrong and I told her that the coffee was not good and we didn't drink it and if we could please get it taken off our bill for customer service. The manager declined to offer a refund.She told us that since they offered to "fix" the coffee and we declined because at that point we were just not interested in the "coffee" anymore. But the manager insisted that she would not take off our two $6 iced coffees since they do not do refunds on drinks.That's quite surprising considering we were nice about the whole situation but the coffee just did not taste good at all.I would not recommend this place based off of that experience alone. I've never been to a restaurant where even if you've been respectful and courteous the manager still declines to refund $12 worth of coffee even though I ordered a soda to replace the coffee and we both ordered food.There is absolutely no customer service if you do not like something you ordered. You are stuck with it on your bill no matter what, even if you don't drink it or eat it. I'd go to one of the other hundred brunch places in Frisco over this place.Will never go again.

We recently had brunch at Berries and Batter to celebrate a friend's birthday, and while the experience started out a bit rocky, it ended on a high note thanks to our amazing server, Graham.We had a party of 14 and had been waiting about 30 minutes for a table. Understandably, we couldn't be seated until our entire group arrived, but when everyone finally showed up, the host (possibly the owner?) asked us to wait outside. Unfortunately, it was a chilly 40° day, and what was supposed to be a 5-minute wait turned into more like 10. Having to stand in the cold after already waiting inside left a bad first impression.However, once we were seated, Graham turned things around completely. He was fantastic, funny, attentive, and incredibly thoughtful. Managing a large party can't be easy, but he handled it like a pro, making sure everyone was happy and well taken care of. He truly saved the day for our birthday celebration.As for the food, it was incredible! I had the Cowboy Omelette, and adding jalapeños and salsa took it to another level. One friend couldn't stop raving about the chicken and waffles, especially with the bacon pieces inside the waffles. The birthday girl had the avocado toast and loved it. The restaurant also made her feel special with a sweet touch a coffee mug and birthday pancakes, which she absolutely loved.While the initial experience with the host wasn't ideal, Graham and the delicious food made up for it. We'll definitely be back and when we do, we'll be asking for Graham to be our server!

Berries & Batter is one of our favorite breakfast spots in Frisco. We enjoy the pancakes, waffles, French toast, skillets, and omelets. We were recently introduced to the Bear Coffee and it's so cute! The bear is frozen coffee and slowly melts into the milk. I'm not that patient but it's a cute concept. The service is always spectacular.

Berries and Batter is a great casual breakfast spot that's easy to add to your regular rotation. On this visit, I ordered the eggs Benedict for myself and the Mickey Mouse pancakes for the kiddo. The food is consistent, and they offer fun options like the adorable Mickey pancakes, which were a hit!Their breakfast cocktails--definitely worth trying! They add a nice twist to your usual morning outing and elevate the overall experience.Overall, it's a solid choice for a laid-back breakfast with a touch of fun, whether you're grabbing a quick meal with family or enjoying a leisurely weekend brunch.

Eh. Service was great!My Denver Omelette was quite fluffy, but very very bland. The onions inside where still a little... crunchy? Definitely could have been sauteed a bit longer. The hashbrowns also suffered from being under-seasoned and undercooked, with slightly raw potato shreds all hiding underneath the under-crisped exterior.My wife got the avocado toast and it was abysmal. The avocado looked like they just squeezed it out of some pouch. It... was gnarly.

This was my first time here but it won't be my last. Loved the decor when I walked in. It wasn't too loud and it was a nice noise level that conversations could be had.Our server was really nice and attentive. The food came pretty quickly which was nice.Spicy chicken skillet: 8.5/10 I really enjoyed this dish. The flavors were really nice and complimented everything. I wish it came in a skillet and not a bowl...they should be called bowls and not skillets. I also wish the food were a little hotter, heat wise not flavor.Watermelon mimosa: 8/10 this was good as well. I appreciated not tasting all juice and the glass it came in was pretty.Cheeseburger: 9/10 my friend really enjoyed this flavor wise, but similar to my food, they wished it was warmer.Would I recommend? Yes! Come check this place out!

I've been here a couple times now, and I really like. The staff is pretty good and the food is great. I've only been here for brunch on Sundays and they stay packed.

The food was 10/10 and the coffee was great. But our server Josh really made the experience great. We spilled our iced vanilla latte and broke the glass, he was very very nice about it and helped get it cleaned up right away - we felt terrible but he was very reassuring and recovered the situation with grace. Thank you Josh!!!

I'm submitting this review knowing that no manager from Berries & Batter will read it, much less respond. Once again B&B had a customer service failure. Today I ordered their Sunday brunch Shrimp & Veggie Skillet and it was missing a critical piece...shrimp! No effort was made to correct it. Their food is pretty good, but the attention to detail and lack of customer service is astounding.