Ramen Mura

This is one of my favorite ramen restaurants! Awesome food, service and they're always playing good music. I can go on and on about this place. I've brought a lot of my friends here and even brought my partner on a first date here. They've all loved this place too.

Our GO-TO BLACK RAMEN & SUSHI ROLL spot (FireRoll OR Coconut Shrimp Roll - Both areBOMB)! Service is great at all locations, it does get packed & always check their waitlist on the weekends

Ramen Mura is normally my go-to spot for ramen on the way home. Today was pretty disappointing. After I got home and tried to eat the dinner, I called to explain my concern with the quality of the food, as well as the order. Had a miscommunication about the order (not really the issue) but what was frustrating was the response to the miscommunication. Essentially the phone operator just said it was 100% my fault because she repeated the order while we were on the phone. Understood. They did repeat the order. The way it was stated, "miso ramen with extra noodles" sounded like I was getting ramen with a side of extra noodles. She again confirmed that it was my fault for misunderstanding. Then she told me she really didn't have time to deal with my issue because it was peak dinner time. We're got disconnected at one point and I called back to finish the conversation. She asked for my number so someone could call me tomorrow. I get it, I completely understand. They need to be taking orders at 6 PM. Unfortunately it was just the way it was stated that left me feeling like my business didn't matter. In addition to the customer service aspect, today, the quality of the food was sub-standard. Everything was cold. Because my order was wrong, I decided to eat the spicy tuna crispy rice for my dinner. Unfortunately that was inedible. The fish looked old. This was the original reason for my call. I was just expecting them to say, "oh no, I'm so sorry." That's it. Instead, the phone operator made excuses for why the food was cold. "Maybe the food was sitting there waiting for you to get there." "Maybe they made it too fast for you." This picture is the spicy tuna crispy rice. Couldn't eat it today, looked like the fish was bad. Took a bite and it wasn't good. My husband heated up the noodles twice to be able to eat them (they were good, just oddly cold). Karage - cold. Cucumber rolls - fine.TLDR: I had a bad experience today with the food. I can live with a bad day in the kitchen. I'm disappointed with the customer service, which could have kept me as a customer. Farewell, Ramen Mura!

Not good. Maybe because we redeemed the buy one get one free ramen off uber eats. We picked up the order and my husband was at the restaurant before it was even ready...It's about a 5 min drive homeNoodles were hard , egg was cold. Meat was dry. Our spicy tuna roll was okay but definitely not fresh.

My friends and I came across this place because there was a long wait at the other Ramen place. Place is clean, spacious enough and well lit. Staff were nice and friendly. We ordered:Appetizers:- Jalapeño Popper - Shishito Pepper Tempura - Yellowtail Collar (grilled) the fish was dryRamen:- Spicy Tonkotsu Ramen- Tonkotsu RamenFood's not bad. The Ramen was okay. Broth was right consistency. The grilled Yellowtail Collar was on the dry side. Love the Shishito Pepper and Jalapeño Popper though. Service was good except that our server keep forgetting my request for chili powder. Not bad for Ramen craving on a rainy cold weather.

Great lunch spot! The service was so friendly and super fast! I did go after the lunch hour rush but I am almost sure it would've gone the same way if it was rush. I ordered the black ramen and it was unctuous and garlicky and lovely. I took one sip and sighed. I especially liked the $1 add-on. Total bargain! Small restaurant with a walk -up and order vibe but it is a sit-down and order place. I was so satiated with lunch that I skipped dinner!

Good food, service and prices. I was not expecting this, but happily surprised. It's smaller than expected but we got lucky and it wasn't too busy. We got seated right away!

The good:I came in a Wednesday and got seated right away (but it was the last table). We came during happy hour and got to order appetizers for only $1 extra. I got the fried chicken and cucumber salad and tried two different ramen bowls (tonkatsu and black ramen). The black ramen had pork broth with chashu, soft boiled egg, black garlic oil, bean sprout, green onion, wood ear mushroom, and seaweed. The prices were excellent and very reasonable. The bad:There was no baby changing table in the bathrooms and the bathroom door was super difficult to close. They also didn't have scissors for us to borrow to cut the noodles for toddlers. The interior is quite small and not great for strollers. The interesting:There are multiple locations. They sell sushi and rice bowls too.

The Spider Bun was a bit too sweet for my liking. The Veggie Ramen, however, was fantastic! It came with spinach ramen noodles and a generous assortment of vegetables. The Salmon Roll was a good size and a great value, as it was 50% off with the Combo menu.The restaurant itself has a minimalist decor with a few Japanese trinkets. Unfortunately, the single bathroom left something to be desired. It had an unpleasant odor and appeared a bit messy, suggesting a lack of attention to detail in this area.

The ramen is great (it has the word "ramen" in its name) but I always go there for the SUSHI! It's my favorite spot for sushi