interior
The interior of shop
The classic boba, white chocolate raspberry ice cream and strawberry sorbet
Flavors
Two scoops Espresso Gelato - $7
espresso on top, nutella below
Salted caramel and espresso
a hand holding a cup of gelato
Espresso and Nutella
my delicious boba lavender milk tea
the interior of a restaurant
a woman sitting at a table
a neon sign that says sweets
Signature Milk Tea
Oreo Milkshake
food
food
Mango Mousse
Coconut Gelato and Mango Sorbet
food
interior
food
Charlton B.
Apr 10, 2019
They have some great gourmet flavors of ice cream. You can tell that they are using real ingredients, not just flavorings. They're variety is perfect for a unique and enjoyable experience. Also, I had a red velvet cake and it surprised me. Usually cake is way too sweet for me, but they made it with a mild sweetness that made it great for an evening snack without getting sugar sickness.The two people that were working there were very kind and patient. I'm glad I stopped by.
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Leta M.
Jan 16, 2025
Ok, This is also the location for the Citrus Grove Deli. So I did enjoy the fries and chicken strips here and i would get them again, but the service, and not to the fault of the person working there. Only one person was working and they were busy. She had to keep locking up the area with the drinks and other things when she wasn't right there at the counter. Then after the order was placed, she kept having to leave the counter and go into the back to check on it. I couldn't sit and wait by the counter, because she had to close it up, so I had to keep going back and forth to see if my food was ready or not. She did however notice me and brought my food to me as I was walking away for the 4th time so I did appreciate that. It also took a long time for me to place my order and others did end up leaving because of the time it took. She was making milkshakes for the people in front of me. Again not her fault. She should have had help there. Half the time also I couldn't tell if the place was open. But again the food was still good. Just need more than one person working.Now I did also order room service, and the food again good, and was very quick. I had hamburger and fries after a long day at the parks.
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Karen W.
Feb 17, 2025
Grandson and his mom and I were staying at the Hyatt Regency and decided to go downstairs for a treat at this store so we ordered strawberry gelato, white chocolate raspberry and classic boba. All hit the spot and we enjoyed sitting at a bench inside the shop eating or drinking our treats
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Timmy S.
May 2, 2024
This ice cream stand is located inside the Hyatt. You either have to pay through the nose to park (no validation) or you can do what I did and park across the street in the lot for Outback and Red Robin and walk over. Either way, it's not worth the trouble.I came one evening after hearing that they served good ice cream and gelato. The young woman working here was pleasant and gave me large scoops in a cup of the two flavors I chose, Espresso and Nutella. I took a seat in the lobby area of the hotel.Both scoops were very creamy. The espresso was very disappointing with a flavor so light it was barely there. It looked like there were microscopic pieces of expresso beans mixed in but it did nothing to help my tasteless scoop. The Nutella was the opposite, great flavor with streaks of Nutella ribboned throughout. The only reason I'd try this place again is if I were staying here at the hotel. Probably more like 2 stars but I'm feeling generous at the moment.
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Mk F.
Jul 29, 2024
The gelato is good and fine, however for the entire stay there was the same woman working and she acted, spoke, and conducted herself as if she hated her job and everyone who came to order something.
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Gerlene Joy S.
Sep 10, 2022
The place is sort of hard to find but it's inside the Hyatt Regency. The lady that helped us was very welcoming, nice, and gave us samples. I ordered a double scoop; Espresso and Nutella. The espresso was bomb very strong and creamy and can also taste pieces of the espresso beans. Nutella had chunks of chocolates it was a little too sweet for me but still good. The only thing is you have to pay for parking. We were only there for 5 minutes and the parking turned out to be $8. They don't validate so if you can; I would just park on the curb and put your emergency lights on if you just plan on buying gelato/ice cream.
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Bri P.
Dec 26, 2022
Nice service and samples available. Ice cream is decent -- not too sweet and many selections. Some I saw were espresso, mango, strawberry cake, cookies and cream, dulce de leche, and vanilla! I had cookies n cream. In terms of cost, I had one scoop with no cone for $5 before tax. I like my ice cream on the sweeter side but the texture was nice and there were many cookie chunks. Overall, pretty good ice cream (and other dessert) option if you're staying at the Grand Hyatt.
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Sebastian C.
May 30, 2019
It's been a rough start for this little gelato store located inside the Hyatt Regency Orange County and especially even slower because of the Memorial weekend holiday, so I stopped by to see what they offer.The gentleman working asked if I wanted to try any samples, so I went with their pistachio and coconut gelatos. I've definitely had better pistachio flavored ones, as the one they offer wasn't too flavorful, however, the coconut one met my expectations. I got the single scoop in a cup of the coconut and the strawberry sorbet one for my friend as well.Total for two small ones came out to be $9.50, which wasn't too bad at all, because the scoops I was given were pretty generous.Overall, flavor is pretty good for the one I had, portions are pretty fair for the price as well. Make sure to use that 15% yelp check-in offer while it lasts.This store doesn't validate for parking. I'd either get dropped off because it's a pretty quick process or you can go park at the Residence Inn and hop on over.Definitely refreshing especially with summer right around the corner.
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Landon F.
Oct 23, 2021
I am not usually a fan of Milk Tea, but that was there only Boba option. I got the lavender milk tea boba and when i tell you that this is the first time I finished a boba milk tea and enjoyed every last sip, i'm serious. Our servers were super nice and kind and one of them even had small talk with us while the other prepared my drink. The place was very clean and very cute. I really liked the seats which happened to be swings! Planning on getting gelato here later this evening based on the wonderful sample they provided!4 stars!
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Anne I.
Feb 24, 2025
Gelato is very good. Service a bit weird but ok. Ambiance is just in a hotel lobby ... accessible for everyone.
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