Frantone's Pizza & Spaghetti Villa

Beyond Unacceptable - Worst Dining Experience of My LifeIf I could give negative stars, I would. This was, without question, the worst restaurant experience I have ever endured. The level of incompetence, neglect, and sheer disregard for customers at this establishment is absolutely astonishing.From the moment we were seated, it was clear that service was not a priority. While other tables were promptly greeted and served, we were completely ignored. Our server--an unprofessional male with glasses who never bothered to introduce himself--showed zero interest in doing his job. After an absurdly long wait, he finally brought some of the drinks we ordered, sarcastically joking that the rest were coming "slowly but surely." That level of dismissiveness from a server is beyond unprofessional--it's downright insulting.Then came the real nightmare. Forty-five minutes passed before we saw even a simple appetizer salad. Meanwhile, we had to sit and watch our server cater to other tables with ease, proving that our neglect was not due to restaurant busyness, but a clear lack of care and effort. When our food finally arrived, it was a complete disaster. The kids' pasta dishes were entirely wrong, forcing us to send them back for another 20-minute wait. The Alfredo sauce tasted sour and spoiled, making the already terrible experience worse.And the pizza? A complete joke. Toppings were literally thrown on after baking, as if the kitchen staff couldn't be bothered to do their job properly. It was one of the laziest, most unappetizing meals I have ever seen in a restaurant. To make matters worse, our server vanished for the rest of the meal, appearing only once when we desperately tried to get drink refills.At this point, we asked to speak with a manager, only to be told we could call another day because they were "too busy." That response alone should tell you everything you need to know about this place. Not only do they serve inedible food with horrendous service, but they also refuse to take any responsibility for it.This restaurant is an absolute embarrassment to the industry. Do not waste your time, money, or dignity here. There are far better places in the area that actually care about their customers. This one should be avoided at all costs.

Frantones is our families favorite! We went to Cerritos since Downey closed, and the staff, and pizza stayed the same. Delicious! Jaz our waitress is very attentive even when it was busy for valentines weekend she still took care of us.

We had a BOGO and I couldn't say I'd return again even with another BOGO. High prices and the taste of the food is not an authentic Italian flavor. I'd been there many years back and forgot why I hadn't been back to visit, but after eating there this last time I remembered why. There isn't anything particular about the food that would draw me back. People are nice though who work there

Frantones has been a staple in this area for many years and remains to have consistently good food. You can sit n and watch a game or rent their private dining room for events. Very casual environment with good service.

I had ordered a low carb pizza with pineapple and when I got my order it did not have pineapple. Manager said oh it got mixed up with someone else that he would give me credit. I called today and well he said he doesn't remember and he usually remembers these things and he did not have my name written down. Don't offered to make good on items if you're inconsistent. Food is good but yea I'm not happy with the service.

This is the second year we have had our Christmas party in their big room. Always tons of food that is really good .... for a buffet. The staff is super nice and helpful!

We celebrated my 69th birthday here with 19 of our family members Dec. 28th.And the waitress Jasmine took care of us and she was great. We didn't have to wait for anything . If you ever schedule a party there ask for Jasmine she's the best. David

The food has gone way down in quality since we first ate there 20 years ago. My son likes to go not very often at all, so we've been there 3x in probably 2 years. I take him because he asks. The last 3x we've gone, the food was horrible, but a few days ago, it was the worst than ever. The "meat" sauce had NO meat. The waitress, who was very nice, tried to explain that the "meat is ground very finely." No. That sauce had a few tiny, tiny specks of ground beef....no pieces, no bites, not anything except tiny pieces that get stuck to your pan when you are cooking ground beef. The bits you wash down the sink. Ridiculous I actually stirred up the sauce all over the noodles, and there may have been 6 SPECKS of meat. I don't know how anyone could try to serve this "meat sauce " with a straight face. Oh, and maybe even worse, the noodles weren't drained, so the food was sitting in a lake of red water. Disgusting. Yes, I sent it back. Yes, I gave the waitress a tip. Poor lady finally stopped trying to explain the food. She actually said that the cooks "usually " do a good job. I told her that the food was definitely cooked by someone who didn't give a damn. Is cleanliness important to you?? The guy at the counter answered the phone, took our order and went right back to rolling dough without WASHING his hands. If he'll do that right in front of customers, he does not give a dam* about cleanliness, health, common decency, quality of the food....nothing! Gave one star for the nice waitress. The guy at the front was also rude on top of being filthy. Run away from this place. My kid asks to go because he remembers it from growing up. Nostalgia. The restaurant today is a horror show.

I recently went here on a trip. The line was out the door so I assumed it would be good. The line was long was waiting for about 15 minutes so I was hopeful that the food was good. I. ordered the fettuccine with chicken and it came along side with a soup and Garlic bread. The food was just OK would not be my first choice to pick again.

Phoned-in an order. Got there, and they had no record of it. They made the antipasto salad quickly, but it sucked -- literally thrown together. We had to chop everything up after we got it home. $20 for the worst salad ever. Won't ever go there again.