Chicken quesadilla
Bright atrium for breaks between conference sessions.
When you first entered the restaurant
Big restaurant with a lot of seating
Breakfast buffet main dishes
Waiters waiting
Fruit dessert bakery items
A la Mexicana Skillet
Kids Chocolate Chip Pancakes
Mexicana burrito with chicken sausage
customers sitting at tables
Burger and sweet potato fries
food
Orange juice
pancakes, food
Beautiful Atrium, even on a cloudy morning
Mimosa
Turkey Melt
John D.
Jul 2, 2024
Yes, it's inside the Hyatt Regency Chicago, but the food is delicious. I ate breakfast several times, going with the A LA MEXICANA Skillet, and lunch daily due to a hotel discount on the food, trying the pulled pork sandwich, the pimento cheeseburger, and my absolute favorite, the 2 massive Chicago Dogs.Service was excellent, we would ask to be seated in Lucy's section if she was working. An absolutely wonderful and enjoyable lady!The restaurant is open air inside the atrium of the building, so depending on where you sit, the people watching experience is a lot of fun.
Read MoreJen J.
Aug 11, 2024
Convenient hotel restaurant in the lobby of the hotel. Was a bit spirited and noisy, but offered good lunch options and service was excellent. I had stir fry with salmon. Pretty expensive for lunch. It was ok but overly seasoned.
Read MoreMichael M.
Jul 9, 2024
Date: TUE July 9, 2024 Time: Around 8:30 PM.The place looks amazing! The lighting phenomenal! Definitely brings an amazing vibe to the atmosphere. Beyond that, the restaurant is pretty sub standard. The food was luke warm and there was a long hair in my pork belly sliders. Pretty gross. And when I thought it couldn't get any worse, the service was horrible! They were quick to ignore you, and slow to provide service. I had to ask for water at least twice before getting any. And asking for the check took three times and 25 minutes later. I wouldn't go back here and I definitely don't recommend anyone even try this place out. Too bad, it's such an a great looking restaurant. What a waste of design effort. Definitely mismanaged.
Read MoreMichael B.
Jun 13, 2024
The American Craft Kitchen and Bar comprises most of the Hyatt Residency's lower floor plan. The 3? Story open concept atrium consists mostly as the back area for breakfast. Dinner area is typically the bar area of some of the breakfast seating. At night they use different colors to light the area. The hotel offers a breakfast buffet, a $35 ish value per person. A club pass will include breakfast. We went Memorial weekend and it was very busy, including a long line. The service took a bit to get to us and then ask what we wanted. If you know you're doing the buffet I would recommend saying it as you sit down. Or say you want coffee or tea.Orange juice is free. The buffet includes tea / coffee, pancakes or waffles, turkey sausage, sausage, salmon lox / cream cheese, bagels, egg station, cereal, oatmeal, bakery items; fruit, and yogurt. All of the food was good for a buffet.
Read MoreMonique L.
Mar 21, 2024
I was in Chicago for a conference and since this restaurant was in house, I went there alot. My friend got the Mediterranean bowl and she was really happy about it. I think she appreciated the naan the most. She also had a side order of fries. I ordered the Chicken and Waffles and the Turkey Melt. The turkey melt was tasty. It came with a side of fries and the fries here were super good to me. The waffle was exactly how I like it; crispy on the outside and soft on the inside. The chicken was chicken strips so heads up if you aren't feeling that. I can do without the syrup though. It wasn't good in my opinion. I think the portion sizes were good too, although I wasn't able to eat all of any dishes I ordered. The portions weren't overly large. Drinks: They have Pepsi products here. I was able to get grapefruit juice which isn't offered most places I eat at home. It was really good so check that out. They had a variety of drinks. You can also order from the bar to your table. The service was really great every time I went. They were attentive and friendly. I only tip 20 percent when it was really good, I normally tip 15. I tipped 20 percent 2/3 times I ate here. It was super busy for lunch time probably because of the conference. Breakfast was a little bit less busy. But keep in mind that this is inside of the hotel so people who are staying here would probably be the ones eating here. If it's busy, it's probably cause some event is happening. This place was convenient which is why I chose to eat here. The service was great but I know I can get more flavorful food elsewhere. It wasn't bad but I would try other places next time.
Read MoreMarissa S.
Jun 26, 2024
Stopped by during our stay at Hyatt regency. Salmon Caesar was delicious. Service was fast and I enjoyed the ample sunlight.
Read MoreJollene H.
Oct 26, 2023
This spot is located downstairs of the Hyatt Regency. Since we were nearby, we stopped in for lunch. It's a steady crowd and they stay busy. They're even open for breakfast. My son ordered the kids grilled cheese which was huge. It's double layered, so there are 3 pieces of bread and a ton of cheese. He loved it, but probably half a sandwich is plenty! My other son and I shared one of the bowls. Teriyaki salmon and edamame bowl, but we subbed for teriyaki tofu. It was light, delicious and the rice was cooked perfectly. I could've done without so much lettuce, though. My husband loved his burger and said the fries were extra crispy. Service was good, but a little slow in the beginning. Overall, decent spot!
Read MoreCatrina T.
Jul 17, 2023
Food was mediocre. Had a solo lunch during a conference. Service was pretty slow. I ordered a lobster roll and side salad. I live in the South and lobster rolls come either hot with butter or cold in a mayonnaise type dressing. I made the mistake of not asking and the lobster roll I ordered was the latter. I am not a fan of a lot of sauce and "wetness". This lobster roll was dripping in sauce and was EXTREMELY wet. The bread was soggy and this was just a mess. The salad was literally salad greens, tomato and carrots. Not a lot to it. It was convenient because I was in a conference and needed something to eat but I would not seek this restaurant out for a meal.
Read MoreFab F.
Feb 5, 2024
Service was great and our waitress was attentive but the coffee is really bad. Conference coffee level bad. Plus, they bring coffee and orange juice but don't specify that they will charge for both. Almost $5 for a bad cup of coffee is too much when you can get Starbucks literally across the corridor. The place is located at an open atrium. I wonder if it gets loud when the hotel is busy but since it was empty when we were there, it was comfortable to hold a conversation.My order came exactly how I asked which was not a standard menu order. Hence the 3 stars. But due to the bad coffee I will probably not be back.
Read MoreKenny D.
Jul 1, 2023
I enjoyed the open feel of the restaurant in the lobby of the Hyatt Regency. The service was a bit slow in getting to us and taking our order (you seat yourself and she acknowledged us as we sat down but took awhile to come get our order). After the waitress finally got around to us, she became pleasant to deal with and did a solid job. I had the fish and chips. The food was good albeit needed more seasoning on both. The crust of the fish was seasoned but the flaky inside was not. The fries had no salt, although truth be told I need less salt in my life anyway. The bourbon orange drink was quite good. All in all, an above average experience boosted by the atmosphere.
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