Women's Specialists of New Mexico

Updating my review since the initial nurse I saw left the practice (she was awful). After they found fibroids on my ultrasound, I was referred over to Dr. Valdez for a surgical consult, and I'm so grateful I landed in her care! She's kind, knowledgeable, and patient, always taking time to explain procedures and options (as well as risks), and always answered all of my questions (and my partner's and mom's). I also really appreciate that she's not a fluff person, just direct and to the point, but she also laughs and jokes with us. It's apparent she deeply cares about her patient's.Dr. Valdez got me the referral to hematology that the original nurse refused, and my iron infusions really helped with my anemia and iron deficiency. She then did my myomectomy this summer, which unfortunately didn't last, and my fibroids came back right away (to no fault of hers), so I got in for a hysterectomy with her in November. Besides blood clots, which I was at higher risk for, I've had zero complications or issues, and both of my post-op appointments were pain-free and reassuring.Both of my ultrasound technicians were also wonderful, making sure I was comfortable and took their time to make sure they got everything. I highly recommend Dr. Valdez for any gynecological surgery needs!

My review was deleted on Google and replaced with several 5 stars reviews within a few days, not very legitimate. So here it is again, for anyone looking for an honest review: Erin, PA was very unkind and RUSHED. She did not take time to introduce herself or her student, she did not explain the procedure (IUD insertion), how it was going to work, what she was going to do, what to expect, possible side effects, what to do the following days (other than not have sex or use a tampon for 1 week, that's ALL she said ...the internet will tell you a lot more). When I asked about anything I could be given for pain she laughed at me. Pain is one of the five VITAL SIGNS, but apparently Erin thinks it's a funny joke. This was an extremely painful procedure. I can't believe I wasn't offered so much as an Advil. If men had IUD insertions they'd be put under general anesthesia. Not only was Erin unkind and rude; she failed to insert the IUD correctly the first time, and then GASLIGHT ME by telling me it was my fault for not sitting still. I'm sorry, but I was given 0 instructions -- not so much as a hello -- before she dove straight between my legs for the torture treatment. I guess when she was cutting the strings the IUD came out? And she was SURE to tell her student and myself multiple times that it was MY FAULT and no one else's. She didn't apologize that she had to now stab my insides TWICE and she laughed at me again when it was all done. I tried to voice my concerns regarding how my last IUD got dislodged and what I could do to prevent that from happening again. She essentially just didn't believe me and just said to come back in 6 weeks and then walked out the door. Helpful. My mom dropped me off and picked me up and she said I was in and out of there in 17 minutes, which is efficient, but this isn't a Jiffy Lube -- THIS IS A MEDICAL PROCEDURE. I don't care about efficiency!!! If Erin IS getting paid for the speed in which she performs medical procedures with the fewest amount of words spoken: this girl is making BANK and she deserves an award. If that's not the case, I think it would be in the best interest of anyone with a vagina for Erin to pursue a different career, perhaps Formula 1 pit crew or practical jokester.

If I could give this place 0 stars I would too. I recently scheduled an appointment here after discovering I was pregnant, told the scheduler I had a history of ectopic and miscarriage. The whole reason I decided private practice was because I didn't like how UNM handled my last two losses. A week after scheduling I started showing signs that something was wrong, it was impossible to get ahold of anyone there you press 0 for "I am pregnant and having a medical emergency" and it takes you to their normal menu, no option to speak to a nurse or anything. Had to talk to a scheduler to get the keys to the gate to speak to a nurse, they acted that what was going on was normal and no big deal. I had to keep ranting until they agreed to order some blood work. This is where things take a turn for the worse. I got my blood work done that afternoon, in my experience that meant I wouldn't have results until the next morning because of how tricore works, whatever no big deal. I did still call them before they closed that evening to see. Once again had to argue my way to the nurse line, left a voicemail. Then the next morning no call back. I am freaking out. I call twice get the same run around. No call back. My husband calls and tells them I don't know what but was able to get the on call doctor to talk to us. She gives me the results and then wants immediately off the phone. Won't listen to any of my concerns. Next day I have another round of blood work done. This time I get it done at 8 in the morning. Mind you I am already signed up for this places web portal. They don't update anything in a timely manner takes 2-3 business days before they post any results, stating the doctor needs to sign off on them before they do. So anyways blood work on Thursday, I start calling Friday for my results, same bs had to fight to get to the nurse line to leave a voicemail to never get a return call. All weekend. Monday start calling again. Finally get a call back around 12:00 that afternoon. Here's where shit gets bad. My numbers dropped and no where in the paperwork this lady was given was my history mentioned. Mind you I've told every person I've spoke to for the last two weeks what's happened multiple times. She is the only savior in this mess. She starts making calls and get me a rushed ultrasound followed by an actual appointment that afternoon. Great. The receptionist at the Jefferson location acted like the world was ending because I didn't carry a physicalInsurance card. I get called back and the ultrasound tech was kind and amazing, but basically let things spill that she saw another ectopic. The very thing I was most afraid of. I go next door get blood work done. Then get put into a room for my 3:10 appt. Doctor doesn't bother to come in until well after 345. Gives me the bad news, no empathy. Again knows nothing about my history. The history I've said at least a dozen times to these people. I get upset and tell him my frustrations with this situation and his jerk level increases. Now he's telling me that if they saw my numbers drop they just assume I'm miscarrying and will usually call me in a week to check in. How is this good practice for a hospital?!?!? Do they not know the concerns of not addressing miscarriage and ectopic the moment it seems like it's happening? Honestly I'd rather visit UNM if I wanna be treated badly, at least they post the results of tests within hours of them being done regardless if anyone has reviewed them. How is it okay for obstetricians to not have empathy for people going through this? He also mentioned how expensive ivf was and didn't bother to ask if it was something we would consider. He just assumed that we wouldn't want that route because of the cost. Do not bother using this facility if you are anything less then the ideal patient, ie. not overweight, no health issues, no history of loss, and definitely not over 30 they don't want hard patients because then they actually have to work.

I am always treated with care per the doctors but their scheduling system needs to change. Last time I went they told me I was an hour early even though they texted me the time. Then they acted like they had to "squeeze me in" even though it was a mistake on their part. They sent me emails and texts confirming my time. Next time I went for my depo they had me waiting 36 minutes and when I went in they told me they forgot about me and were accidentally taking in the people who were after me. Then when I wanted to reschedule they made me wait even longer. Really guys get your digital system in order, it's not cool..

Dr. Nelson is terrible! She is completely dismissive and potentially dangerous. I went to a different doctor and got extensive testing for my issues. DO NOT go to Dr. Nelson especially if you are have a baby for God's sake, I'm not joking! They don't look out for the bad doctors like they should.

I drive an hour for all of my obgyn care here. Initially I saw NP Eunice for my birth control. A few years later I saw Dr Nelson for my care throughout pregnancy, postpartum and subsequent fertility concerns. This office is almost always on time. I like Dr Nelson's approach and she is straight forward and answers all my questions and concerns. I will continue to make the drive to the clinic to continue my care with Dr Nelson. I feel this clinic is efficiently run and would absolutely recommend it.

I've been seeing Dr. Pino for a while now and she provides quality care and is super sweet!

I have always had good experiences at this clinic. I have been going here for 10 years and now my daughter goes here. Never a bad experience and we have seen multiple doctors.

If I could give this clinic zero stars, l would. My mom went in with some concerning symptoms looking for some reassurance. Dr. Nelson was completely rude and dismissive of her concerns. She talked to my mom like she was an idiot and made her feel completely discouraged. Disgusted.

If I could rate 0 stars I would. I am absolutely appalled with the care I have received here. I'm now 30 weeks pregnant, angry at myself for giving these people a chance because I have no options for birthing classes. I was consistently dismissed and treated like an anxious child who was incapable of understanding things about my pregnancy. My husband went with me to a few appointments and agrees Dr. Nelson is incredibly dismissive, snide, cranky, and frankly seemingly incompetent. I asked her questions that she would brush off and say aren't part of pregnancy symptoms or even sometimes said she didn't know but I was getting worried over nothing and treated me like I was being dramatic. They sent me to the wrong location and almost cancelled my appointment cause I was 10 minutes late after showing up early at the wrong center across town, telling me it was my fault and I needed to prepare better even after I showed them the confirmation THEY sent me with the wrong address. I have been nothing but patient and kind with these people. The front desk staff is grouchy. I have been asking about birthing etc. classes for months and they keep telling me I "don't need to worry about that until later" and now that I've moved to Presbyterian rust medical (who are amazing by the way, definitely recommend switching there they have been incredibly kind attentive and helpful) ALL OF THE CLASSES ARE FULL because they would've had me book at the beginning of my pregnancy to make sure I had a spot like I was asking WSNM the whole time! I got a packet of information from them infinitely better than the one provided by WSNM, answering questions I had asked dr. Nelson that we're dismissed as ridiculous or that she told me she didn't know the answer to or that she thought I couldn't understand and they're all pretty basic info... when I first felt my baby kicking at 16 weeks she made a really rude face and said it was impossible and I was imagining things cause I don't know what I'm talking about even though that is very possible, even at 20 weeks I said I was feeling the baby kick and said even my husband felt one of the biggest ones and her response was that I "must be going crazy" verbatim. All of the appointments I had there didn't last more than 5 minutes and they expected me to ask questions throughout the whole thing to get any information, it's my first pregnancy obviously I have questions but I can't ask about everything how would I know what to ask? It was always, check the babies heartbeat, you're fine, stop talking about your cramps you're fine even though you had a miscarriage last time you're worrying too much, "do you have any new and actually relevant symptoms" was a question asked and she has literally rolled her eyes at me and sighed and just been completely clear that she doesn't care every single time. I had ONE ultrasound with these people through 28 weeks of pregnancy working with them. ONE. And when I asked for more they said it was unnecessary and the baby was fine. How do you know that based on just a heartbeat? And on top of the fact that they basically didn't walk me through or support me through my pregnancy AT ALL, when I did have questions she was annoyed I was asking them! I would have been 10x more prepared and knowledgeable about my pregnancy had I gone to Presbyterian and I am now even more terrified of going into labor as I am not sure if I'm going to be able to find a birthing class anywhere, and I have severe anxiety and panic attacks I need to learn to breath through so childbirth goes as smoothly and safely as possible. I cannot put into words how enraged I am with Dr. Nelson for her dismissive, rude, negligent and passive aggressive attitude and refusal to assist or educate me in ways they were likely VERY CAPABLE of helping. I keep coming back to edit this cause I remember more ridiculous things. When I got my medical history to transfer hospitals, not only did they have ABSOLUTELY NO DOCUMENTATION for ANYTHING discussed in appointments past the first one confirming my pregnancy, the documentation for that appointment was completely incorrect! They wrote down I denied many symptoms I had specifically told them I was experiencing and wrote down they did exams they did not do/wrote down "observations" about my genital area when they have never seen anything under my clothes except my belly for a very brief ultrasound where they basically just said "yep that's a baby and it has a heartbeat" and ended it there. They wrote down that I said I "admitted to using drugs and they instructed me to stop" and that I refused a drug test when I do not do drugs and specifically said of course they could drug test me as nothing would come up.