Women's Care Clinic - Eubank

Went here for GYN visit. Without going into personal details, let me tell you this is THE place to go. Terri Caspary-Schmidt is so kind and patient and seems to honestly care about her patients. I have some very complex issues, but she is working with me on them. So great! Nice clean office. Multiple handicap spaces up front. Someone even rushed out to open the door for my cane-usimg self. Phenomenal service all the way around.

This is a wonderful place to get your normal routine care done. They specialize in women and children's care but do offer other services. I have been using their services since moving to ABQ and have found staff to be very compassionate. They listen to you, any concerns that you may have and advise the different options/things that they can do to help you. Although my visits had been with different staff, I found them all to be very personable and have great bedside manner. There was no uncomfortable, awkward moments, despite some types of checkups that are needed for women's care at all.The only thing is...I think they are pretty short staffed. You arrive and check in...but you may have to wait a bit to actually get your name/check in done (because the front desk runs a bit late) or the staff may still be with their prior appointments. But otherwise, the quality of their staff, their services and the cleanliness of this facility made me feel pretty content with the services I receive there.

Jeeez. My wife went there reading the good Yelp reviews. Written by staff??? What a nightmare. First the wait to see her doc took forever on day of appointment. Second, she needed to get a specific mammogram and ultrasound. This clinic tries to maximize UNM profits by referring all patients to UNM radiology. Without telling them that it is IMPOSSIBLE to schedule with RADIOLOGY over the phone as you never get any live person to speak to. They ask you to leave your info and phone no. but will never ever call back. We tried countless times.Finally decided to get the docs referral in person at the office in order to use a different radiology company. After showing up at the docs office, they initially refused to give us a printed referral (still trying to steer my wife to UNM for $$$$$). Only after asking for a supervisor and waiting in a non sterile front room for 45 minutes, they finally relented and printed out the radiology referral.And to top it off, a promised prescription never reached Walgreens pharmacy.Guess who's not going back to that place???

Best Service I've ever got!!!! Ultrasound tech was so caring, smart and I didn't have to wait to be called ,even a minute! Doctors side Just amazing, nurse is Top Notch !!! So caring, gave me water while they bringing me to the room, and asked if I want a crakers!!! Where in the hospitals or doctor offices you can get this type of service? I didn't have any experience like that before! Doctor was So Knowledgeable, professional, and explained so detailed and was super caring! By the way building inside New and SO CLEAN!!! EVERYTHING remodeled , I was enjoying to be in room, or waiting room! IF YOU LOOK FOR PROFESSIONAL HELP AND TOP NOTCH CARING ,FOR YOUR PREGNANCY OR BABY, I HIGHLY RECOMMEND UMN ON EUBANK. May God Bless all of them , for there HELP TO ALL OF US!!!!!!

This clinic is by far one of the nicest UNM facilities. Very clean, with extra wide doors. The staff is friendly- everyone from front desk to the doctors. Overall very pleasant experience.

This is one of the easiest clinics in which to receive care at UNM. Parking is super easy, clerks are friendly, and the doctors are top notch. This is a specialty clinic for women's care, but Tricore labs, and Pediatrics is also housed within the large clinic. The clinic itself is up to date, clean, and spacious.

I have been a chronically ill patient since I was 15 I've seen almost everybody in the city and this group of people are godsend. Not only are they incredibly smart. They also have an immense amount of patience. I've never been to a facility that is so efficient that I never have to worry about a single thing when I go if you're a woman and you highly highly suggest coming to this location. If it wasn't for Dr. Andrew or Dr. Kate Merriweather, I absolutely don't know where I would be in my life without the impact of their care that is perceived.

PLEASE READ IF YOU ARE GETTING A HYSTORECTOMY. I had a hystorectomy done on December 15 and have generally had good luck with other drs at this office . I got referred to this provider for post op hystorectomy care while having multiple sclerosis and being on a treatment for MS that lowers your ability to heal correctly or fight infections. She was to over see and advise on my healing process as things came up. Fast forward to now and I have been having some pretty valid post opp concerns and complications and cannot get a hold of my Dr despite making several efforts to contact her for advice. It has been days. My symptoms are almost unbearable . Being on Ocrevus for my MS makes me real susceptible to any infection which can become fatal very easily especially after surgery. I have been trying to get advice in order to treat some of these issues at home and advice on medications. After sending several messages over the week, calling her and leaving a message, me talking to the nurse who also sent her a message ,and my fiancé calling she has pretty much abandoned me in this painful and critical time. I messaged the surgeon because I didn't know where else to turn and they got back to me right away saying the provider would have the advice I need. I messaged about 5 different drs with my health concerns cuz I was desperate and all 5 messaged back...just not the one provider who was put in charge of my recovery care. I understand providers get busy but I know for a fact the other providers who messaged me back are just as busy as this Dr if not busier. I don't understand how sending a 3 minute message is too much to ask. I feel abandoned in a time where healing and the way I heal is crucial so it really hurts me personally that she seems not to have time to care about my healing which may or may not affect me physically for the rest of my life. It hurts because it makes me feel she doesn't value my life and health. I am afraid and I don't know where to turn. I really trusted her with my life and health and how I will heal.. Being disabled with multiplesclerosis i live in fear of what my body may do every day for very valid reasons..... and to have a major surgery in addition with obvious complications has been so hard on me. So basically I am healing from my hystorectomy virtually unsupervised without being advised by a medical professional and it terrifies me. Even the paperwork work from post op says if certain complications arise call your Dr immediately. My quality of life have been severely affected by these very painful and scary post op physical issues. The mental stress from not being able to get ahold of my dr and the physical stress from the surgery and complications seem to be triggering some MS symptoms now and I am worried about that too. I felt I was promised to be in good hands but those hands are off doing other things. I am just very hurt and distraught about this. I don't know what to do

Everyone - from office staff to clinicians - are the very best. Never a long wait, and the tretament areas are clean and comfortable. Brilliant move to combine women's care and pediactrics in the same building.

Maybe people are used to poor healthcare here in Albuquerque--- but how these providers and practices get away with this stuff is horrible. I made an appt with my OBGYN here at UNM Women's clinic on Eubank. I made an appt Aug 2021 and first available was Jan 2022. The day of my appt they called and said they moved my appt to today... I showed up on time and was told I would have to wait an additional 1 hour in the lobby. Things happen- I get it.... But this is horrible- all they had to do was call me to come in later but they only told me at check in. The receptionist then said if the wait is too long after an hour she would gladly cancel my appt for me..... I told her if my patients wait 6-8 months to be seen then over an hour in an empty lobby- they would probably already of killed themselves.... She proceeded to laugh and I know for a fact I did not appear amused. UPDATE: left at 415pm. Never labeled my specimen period so god knows if my results will even be correct or even be mine ..... Dr. Andrews is amazing and I would go to him anytime ---- but ---- poor ancillary practices is why most medical errors occur and when your office has signs saying to label your specimens correctly and staff STILL do it wrong .... I'm sorry I can't get behind promoting that.... Please everyone make sure your specimens are labeled in front of you -- be your own advocate.