West Mesa Lock & Safe

Wade and Carlos from West Mesa serviced the door leading out to my garage. They each had nearly 30 year's experience in the field and it showed. Over a ten year period I had replaced 3 deadbolts on the door due to mechanism failure caused by the door not aligning to the catch properly. These were installed by 3 different locksmith businesses. This had lead me to believe the door was not capable of being aligned properly. Wade and Carlos were meticulous in their adjustments and I now have a door that is perfectly aligned and very secure. They were timely, friendly, courteous, and professional. I can highly recommend Wade and Carlos at West Mesa Lock & Safe. Simply exceptional! Thank you

5 stars for being so prompt, responsive and having clients interests in mind. I recently purchased a property that was a bit old and wanted to change all the locks because some of the locks didn't seem to function so securely/well, some were out dated..and wasn't functioning like how I wanted them to. After researching online a bit, I contacted West Mesa Locks and received a response immediately. They were able to schedule a locksmith (Carlos) to come take a look at the place, understand what my needs were..and give me some honest recommendations and estimates for what would work best for me. For one, for example, I was able to rule out keyless locks just because my case wouldn't necessarily need those, etc.They were super prompt with their follow up as well. I was able to see the estimate and schedule for the lock replacement/installation done over the next few days. They were also prompt and showed up on time with good introduction and with good manner as well. Overall, I got what I needed done pretty painless experience and with the prices within the budget I had in mind..so I was happy with that!Given such positive experiences with West Mesa, if I ever have issues with keys in the future, they would be the first one I would reach out to again!

I needed my house rekeyed. Keep in mind I was calling from a different country at the time. They made everything easy for me. They managed to schedule me in quickly and when they arrived they were very professional. Prices are reasonable. I'd use them again if I needed my house rekeyed.Thanks for the great work.

Outstanding service and exceptional staff. I was able to bring our automobile keys to them to make duplicates, and noticed they also have factory original remote replacements, as well as a variety of lock and safe products for your home or business.These guys are fully licensed and insured, and offer emergency services (such as an accidental lockout of car or home), as well as routine issues, (re-keying the locks after a tenant/roommate/ex moves out). They also are available inspect your current locks to determine if a replacement can improve security, working with all types of locks, ranging from deadbolts to keypad locks and more.This is the locksmith you want to keep on speed dial.

I would absolutely recommend this company. We just moved here on the 6th and contacted West Mesa on the 7th. I made a 1:00 appointment for the 8th. The gentleman call me saying they had some cancellations and asked if I wanted to move my appointment up. The gentleman's name was Felix and he was absolutely fantastic. He was very nice & respectful. He looked over the house and found a quick solution on how to re-key the doors. He had the job done in less than 30 mins & the price was right. Four doors and a new set of keys was less than $100. In Chicago, it would have easily had been $200. Thank you Felix & West Mesa for making this a great experience for us.

Outstanding company I Highly recommend them. Professional, quick and excellent customer service. Isaac rekeyed my whole house within NO time. I questioned him, is that it? Super efficient and knowledgeable.

This is a nice locally owned family business and they have my support. The owners were very helpful, knowledgeable, and friendly. I had thought that I needed keys made but the owner explained to me how I needed to change my lock instead, I had a feeling of this as well because I had been to another location that could not duplicate this key.I got my new lock on the spot, and the lock was even custom to my current key so that way I didn't have to spend extra money on duplicate keys! This worked out amazingly. They even sell a lot of other things at this location, such as safes, locks, duplicate keys, etc. I would highly recommend this place and they're honestly too, I definitely respect that.

Great customer service. Pricing was better than expected. Work was quick and efficient.

Ram wanted almost $400 to replace a faulty keyfob remote. These guys repaired it and reprogrammed a second remote for a LOT less. Thank for the great work guys!

They were professional and kind on the phone, and professional and kind in person. Helped me deal with the lock situation same-day. I hope their business flourishes, it is wonderful to deal with real professionals.