Vibrant Care Rehabilitation

I am receiving physical therapy at Vibrant Care on Coors and Ladera in Albuquerque. The staff is very friendly and professional. My physical therapist Richy is excellent and so caring. He listens to me and has helped me tremendously with my recovery after surgery. I highly recommend Vibrant Care and especially Richy.

i was going to the office on coors it started ok Katie & Michelle were great very good employees Alexis was good at the start The when i complained about one machine she turned she became very rude OnMonday June 6 I went to my appointed and she was very rude i said good morning she ignored me then she started calling me sir instead of alex like before. While on duty she had a puppy in one of her offices she would take care of patient then in the middle she would run to the puppy unprofessional i never showed tomy final appointment is this the way to treat a vietnam veteran

Vibrantcare Los Lunas - Vibrant care is crooked and should be reported for insurance fraud. I went in for my first therapy session. my friend asked how long the session would be. we were told 45min to 1hr. my session started with a few general questions. the therapist asked me to demonstrate a couple of things. I was given a handout of exercises for my shoulder and the therapist demonstrated the exercises on himself and not me! my session was complete at this point. I then asked for wrist exercises because this was the purpose of my therapy -- wrist therapy. after hesitating the therapist said he would make copies of handouts. I approached the front desk and discovered that my session was only 20minutes. I complained and was told that this was an evaluation session .. I said no this was for therapy and I am not paying for a full session. right about this time the therapist handed me pages of wrist exercises and at the front desk demonstrated them on himself.because of my complaint they sent me to the back of the room for a paraffin waxhere is what they billed to my insurance company for a 20 minute sessionpatient evaluation - $116self care management training $108therapeutic activities - $51paraffin wax $20NMGRT (?) $24.52TOTAL $319.52!!! for a 20 minutes session!!!!

I saw someone different at each appointment. During each visit, one clinician or another instructed me through lots of different exercises, and each time I was given still other exercises to do at home. I never received a clear explanation of what my ailment was or what specifically I needed to do to correct it. The staff are not sufficiently experienced or professional.