Universal Water Systems

Little did I expect upon walking into Lowe's and signing up for a free water test, that I would go ahead with water treatment for my house. The water tester, Matt Bowen was very knowledgeable and showed me how hard my water really is. I agreed to install water treatment system at my house. Expensive but worth it. Now I have a new drinking water faucet in my sink. Threw out the Brita pitcher in fridge. My hair has never been so soft. No water spots in sink or on dishes. Saving my new appliances from early burn out. All told I am very pleased with the result and would highly recommend Universal Water Systems!

I would give zero stars if I could. These people came to my door and acted like they were having us take part in a survey about the water in our house (I thought they were affiliated with government because of the fluoride issue Albuquerque just voted on). They asked us for a phone number and never mentioned what it was for. Since that conversation 1 1/2 days ago, we've gotten 5 phone calls. We've asked them to remove us from their call list and they said no and that they'd be calling us back.

salesman told me that we could pay additional month to cancel the contract. Said they didn't want anyone as customer who didn't like their system. Now I find that isn't the truth. 3 yrs to pay and the system stopped working and getting run around for a repair to to come fix it. Horrible customer service.

We bought an inferior water filtration system online and we had Universal install it. They came out several more times over the course of a year to deal with all of its problems. They were always responsive and helpful. We just recently bit the bullet and bought a much better system directly from them. The service was terrific. Bo is a great technician. The following day we sprang a leak under the sink. Kyle came out that same day. As it turned out, it wasn't the water filtration system at all. It was a clogged pipe leading out from under the garbage disposal. Kyle fixed it even though that's not part of his job. He was knowledgable, pleasant and so very helpful. Every experience we've had with Universal has been positive. I recommend them very highly.

I just wanted to make a comment on the way that the drivers of the universal waste systems company drive. It's an unprofessional manner to be on the road flipping your middle finger to the person that is passing you and it's not a rude to be a feeling obscenities about kicking my but. I just want to make sure that the company instills good driving practices and all their workers and the event that they are on the road and something like this occurs if somebody's following too close behind you and you're going to speed limit I'd advise to stay a little further with him breaking distance. This is just an accident that happens every day but it could have been avoided the driver of universal water systems had some common courtesy on the road and shared it with others instead of trying to be irate angry and otherwise downright mean

Universal Water Systems provided excellent service yet again to my home. I called this morning and spoke with Danny over the phone after I discovered a leak with my water filtration system. He provided excellent service to me over the phone and after speaking with his supervisor, returned my call and informed me that Teddy would be out to service me as soon as he was done with his calls for the day. Literally like 30 minutes later, Teddy was pulling up in front of my house to get me all taken care of. Teddy performed the necessary repairs and was very professional and took the time to explain different things to me with what he was doing. He performed a check on all systems before he departed to ensure everything was fixed properly. I greatly appreciate this prompt service and attention to detail. I have had nothing but great experiences with Universal Water Systems. Thank you so much.

We had our yearly service with Dominque and it was great! He was so knowledgeable and helpful with explaining how to make our system even more efficient. He was finished and in and out in under an hour.

Can't say enough about this team. They have EXCELLENT customer service and were great about taking the time to listen to our concerns we had with our issue, was able to get someone out and look at the problem and was able to resolve it in a timely manner. We love their products and would recommend anyone get them in their home. Kyle is a great leader of his team as we had to do a move of our system and it was smooth. Their communication was on point and we felt informed the entire process. We cannot thank them enough

I bought my system 6 months ago and I am in love with the water,My skin is so soft. My drinking water tastes great and I am very happyCall Kevin if you want great water!

Richard came by to present the water system this evening and I'm excited to have it installed! You can clearly see the difference between my well water and the eco systems treated water. Honestly, I can't wait to clean my chrome sink lol