Tyson Property Management

I've used Tyson as my property manager for 12+ years. I have said, over and over again, I wish all my properties could have Tyson manage them (no kidding!!). They are super organized and communicative. The leasing department is always on top of it and my rental is never empty for very long. Annual inspections and maintenance reports are super detailed and come out on time. They do automate some of the annual maintenance services, and sometimes if things are a little tight on my end, I'll find my own local handyman quotes and they have no problem with that (as long as licensed and insured). The accounting department provides detailed monthly statements and the end of the year ledger is a great relief at tax time, as well as the owner portal when we need a quick summary of things. From the very beginning, Tyson provided outstanding service for me as a landlord. Maybe there was some growing pains in the last few years, but what business doesn't? When I had questions, the owner called me personally to address my concerns and creative solutions were implemented to my satisfaction. I've only seen this property twice, from the outside!! But with Tyson managing my rental, I don't feel I ever need to go there because I trust them implicitly. I really feel like they treat my investment property with respect, and manage my costs as if it were coming out of their own bank account. If I knew then what I know now............ I would hire them again in a heartbeat!!

Denied a two year tenant for accidentally marking 'No' when asked if a smoker on a new app for a new place through Tyson.Knew he smoked.Never late on rent.So yes, husband definitely got rude when told by Linda that he had been smoking in and on the property. Since Linda is being reasonable, I won't disclose every detail that happened. But if I need to, I will repost.Just... Read every single word of any info they send very carefully, because one mistake and you are screwed out of the home you wanted.

Where to start... We lived in our amazing home 9 years. Yes, 9 years! We were given the required 30 days to move out unfortunately we were not prepared to move right after Christmas. In 9 years you can imagine we had collected plenty of stuff which in 30 days is hard to pack, look for a handicap accessible house, plus come up with the up front costs of moving. It was an excruciating and frankly sad move.Now, post move- our move out cost was way higher than we expected. There is unfortunately nothing that you can do to rebut their decision due to the fact they use a 3rd party for their contracting. Which is fine but the cost seemed outrageous and almost as if they received a kick back from Tyson. Anyway... if you've read this far please know the selection of homes are nice. For me personally we had a handful of issues in 9 years that were difficult to resolve, overall issues were fixed timely. They have a super high turn over so dont expect to speak to the same person twice. Judy the finance person has been a pleasure to work with after moving out. She created a payment plan we were able to work with.

I fall into the category that most people probably do, and that's that I look for the quality of the home and location opposed to the property management company. I mean, that rarely enters your mind. You just look for a decent house at a decent price in a decent area and you're good right? Well not so fast! There is indeed a lot to be said about the rental company you need to deal with, and unfortunately, this never really dawns on you until you're dealing with a bad rental company. I give you... Tyson Properties!Now obviously I'm not the only one who feels this way, read the other reviews. A few bad reviews are expected, but when the majority of reviews are bad, that's no longer a coincidence, that's a trend! The bad reviews are there for a reason. In addition, notice how on pretty much every bad review someone from Tyson chimes in to dispute the bad review? NOT very professional. It's NOT a classy move Tyson folk. Instead you might want to address their concerns, rather than poo pooing their opinion of you (Social Media 101). Because this is an argument you'll NOT win! Public opinion and perception will trump your attempt at discrediting the reviews every time. Look, it's not as if they're horrendous! They're not rude on purpose, as far as I could surmise anyway. They just lack that personal connection. They really do not address concerns within the home they're collecting rent for and they're just too robotic! In one of their attempts to discredit a review here they pointed out the vast amount of homes they represent, and maybe that's the problem. Mass quantities of homes with not enough staff to really provide any real service. They just offer nothing but the home! Then when it's time to move out, look out!I'll not go into personal financial issues I had with them, but just read that lease very closely! They'll not budge an inch and they'll get every penny out of you after the fact.

Tyson Property Management is a fantastic company! We searched as long as we could to find the right rental when our house sold quickly last year. We were blessed to find a home on the Tyson Property Website that is just perfect for our family. Brenda helped introduce us to the process with excellent customer service and exceptional availability to help with any questions. Now that we've been at the property for several months- we needed to put in an urgent maintenance request because the belt in the garage came loose. I used the simple, easy to use, Tenant Portal, to put in a request. Ashleigh, in Tyson's repair department, responded within minutes by immediately putting in a work order with a preferred vendor. That vendor was at our door within a couple hours. The Excellence continues. We are delighted to be a part of the Tyson Property Management Tenant Family!Thanks Tyson Teams!

I have read every review on yelp and google. I find it VERY disturbing that whomever is responding to the reviews seems defensive, and argumentative. They reply to EVERY review. They try to discredit the reviewer, and attempt to make the reviewer appear at fault, or to blame. You don't need to do that. Own up to what's happening, apologize, and move forward. I have since decided not to look or rent from Tyson Properties for this reason alone. The lady on the phone was nice. But whoever is in charge of their social media, needs to re-evaluate how they do business. The professionalism is lacking immensely. and I am astounded at the argumentative, and defensive reply to EVERY reviewer. That is not necessary, and makes you look very, very bad.I do not want to rent from any company that engages with its renters in this way. Nope, not about it.

This company is the worst, to refer to how many properties they rent is not something that automatically gains bragging rights. The turnover in staff says it all. All I can say is RIP-OFF, to discuss following fair housing rules. Everyone who has education beyond high school knows that the playing field is not leveled. This is why there is no middle class HELLO!!!! DO NOT RENT WITH THIS PROPERTY MANAGEMENT. The maintenance staff is a joke. They charge you for everything despite not having A-1 properties. I would not refer my enemy to this place. If they showed half the interest in their tenants like the rent that is collected. This company would receive 5 stars. It is another blood sucking money hungry making business that lacks common decency, morale or compassion. The property I rented was dirty prior to my move in. There were some disastrous things that took place. Unfortunately, this is one of the result of deregulation and bought politicians.

Brenda Dubose and the team she works with handled all our concerns with quick communication helping us with years of managing our rental to working with the realtor to finally selling it. I felt confident our investment was being handled well by Tyson.

Some of the employees have been very responsive, and clearly they have customer service training in which they utilize very well. Wonderful customer service does nothing when you have to pay thousands of dollars to move in. When you get keys and move in you expect to move in, not have to take three days to clean and a day off to get a meeting with one maintenance person for you then have to talk to another. The home moved into was filthy! There was urine and feces "flakes" in every bathroom. If this home was inspected then the broken items would have been taken care of! Instead items are broken, I've had to take time off work when this should have already been done! The dishwasher handle was broken, the ice maker doesn't work, the water dispenser is close to not working, the oven door outside seal was hanging off (so they shoved it back down the front of the oven door, the sliding screen door track was broken, the sinks and tub drains were clogged, but yet this home had "inspections done and was cleaned by their most senior cleaner". The lack of care and pride put into the homes before keys are handed over is worrisome, we are in the midst of a pandemic and this home was so dirty when keys were handed over and to be told "sorry some people's clean is not others" and "oh that item should have been taken care of the last tenant so I'll send it in again" and the maintenance person taking photos of the disgusting drain because even he was surprised at how gross it was...not impressed by the management and ownership of Tyson.Totally disappointed in the company.

I wish you could do ZERO. Do not work with this rental company. Everyone including Linda, Ashley, Janessa (the owner) are all extremely difficult to work with. What ever you do DO NOT RENT from TYSON. If you have an option to rent through the owner directly, do so. STAY AWAY No wonder they have a 2 star review. It's fitting.