Timber Lodge

Good and bad -- mostly good. When I pulled in I wasn't expecting much, but then was very impressed with the room. Lots of space, kitchen area with microwave and a two burner stove. Pots and pans, dishes, and flatware provided. There are nice decorations on the shelves.The bed mattress was comfy enough, but the pillows were flat and somewhat hard. I had to use two on top of each other for comfort. Extra blankets are in the room. No breakfast comes with the room, but that's not a big loss. (Friends of mine staying at another hotel down the road said that the provided breakfast was terrible.) There are plenty of pine trees around the property, and the parking lot is brown gravel, so the whole effect was nice and made me feel like I was camping.

Rooms are cute enough but maintenance is sloppy. Dirty utensils in sink from previous occupants, missing light bulbs and broken blinds. Room was clean. We've stayed twice and will never go back because of the manager and her dogs. First time her dog was running free at night and charged our leashed Corgi. Second time, same dog again charged Corgi after she chained her dog up outside our door. Then her dog pooped on the walkway outside our door while we were loading our car. Talking to this woman the first time was pointless- she could not understand how this is bad business or how she is potentially endangering dogs. We will never return.

We had a bunch of 13 people on a motorcycle ride through town and we stayed at this lodge. Very friendly service, clean rooms. Will definitely be staying here again!

Stayed one night with my two pups, after a four hour drive (and working all day.) While the office was closed when I arrived at 6, there was a number on the door that I was quickly able to call and a very nice woman quickly let me know which room I was in and I was able to get right in. the room was very large, clean and upgraded with all the amenities I needed. I loved being able to back right up to the door and unload. Do NOT let the old school front of the motel look fool you as the interior courtyard has a mountain kind of charm and the room I had was comfortable, clean and I felt very safe (104).

We had high hopes for this place. They were very accommodating when we had to switch weekends due to a medical emergency. The manager was very nice and responsive to issues when they were around. We arrived Friday evening around 8 pm. Once in the room which was clean but worn we realized the following things were missing:- no pillows ( just the shams)- only 2 towels (for a room of 4)/- no cups ( but lots of coffee for the coffee maker)All were replaced by the manager. Unfortunately we didn't notice the missing hair dryer until the next morning and could never find the manager in after that first night. The housekeeper also never serviced the room during our stay. As I mentioned the rooms were clean but worn. The sheets and towels were thin and the bed very hard. I really wanted to like this place but it needs some good TLC.

The Timberlodge is located in Pinetop, just 12 miles east of Show Low and 20 miles from Sunrise Ski Resort. If you're looking for a place close to Sunrise that is inexpensive but clean, this is your place. We paid $70 for a room when the nearby Best Western wanted $109, and there is no minimum-night stay (the cabin our friends usually stayed at wanted a 4-night minimum). And I should note that this is premium holiday weekend pricing, since we were there over New Year's.Let's face it - it's not fancy. The decor is a bit 1980's, the TV's not a flatscreen, and the bathroom has linoleum instead of tile. But it feels clean and well-cared for, and the rooms are actually quite spacious, with a vanity area/kitchenette that is separate from the bathroom. All the basic rooms have a coffeemaker and fridge, and some have microwaves, too. They also have kitchenette rooms and suite rooms available. We had plenty enough space in our standard room for three families to hang out, with six of us sitting around a table and plenty of space. The rooms with double beds are a bit tighter on space, obviously, but, well, they have two beds in them what do you expect.And honestly, most people who will want to stay there aren't going to be hanging out in the room, they'll be up at Sunrise enjoying the slopes. The Lodge has a charming cabin-type feel on the outside and is just a minute or two drive from Krissi's Ski and Board rental. There is a large parking lot in the back that can accommodate big trucks, although it's a bit of a tight squeeze making the turn from the front of the building to the entrance for the back parking lot. Still do-able though.The proprietors, Tad and Dorothy, are nice people who have only one rule: no snowball fights (I guess one year someone threw some ice and broke out a car window).In addition to the local phone number, they also have a toll-free number:(800) 522-4463.Website: www.TimberLodge.com

Small business owner here - booked to stay here to work a wedding on 6/5 ... unfortunately, when I booked early this year I had no idea that we would be in a pandemic. The wedding is cancelled and I will not be paid to work. Pinetop is a 4 hour drive for me and the general manager was kind enough to understand the situation. I know that they absolutely did not have to honor a cancel for this booking as it was deemed "non-refundable" when I booked. Thank you for your kindness. When the wedding is rescheduled - I will absolutely be staying here.

First I want to say, the cleaning staff is awesome! We arrived a bit early they were still cleaning. They were so nice it letting us know how long. One of them had a little girl with her that should be the official greeter! The place is well taken care of and very clean. We booked a room with a 2 burner stove, fridge, and microwave. There was just enough glasses, pot/pans, and dishware for 2 people. The beds were just ok, pillows need to be replaced as does the shower head. Overall this was a quiet clean place to stay. I'll be back.

Booked this hotel for one night thru booking.com. Reviews were good to ok...everyone has their own opinion so the rooms looked nice, and price was right for one night. We arrived in the afternoon, during a bad winter storm which we expected and were there to ski, so no big deal. But....here is the kicker...this "Inn" has an elevated parking lot, with a relatively steep but short driveway. Knowing the weather and what we were there for, we had a 4X4, but had we arrived in even a larger AWD, doubt we would have made it into the parking lot as it was un-plowed and had about 12"-14" of snow in it and not a track in sight...clue #1. Regardless, pulled into the lot and made my way thru the snow to the lobby, only to find a closed sign on the door. Closed, really..it was 3PM?????? Clue #2. Well, the front doors are glass, and I could see down the hallway into the manager's suite (which was a mess clue#3) and saw a brunette woman, who looked right at me as I motioned to the door. She promptly turned away and left. I then saw a sign that gave a phone number to call after hours. After hours, it was 3PM!!! regardless I called the number and got no answer, called again, no answer. Promptly went back to my truck and tried to cancel booking. No can do, according to Booking.com. Well that's not really fair now, is it? Can't get into my room, front desk person could not care less I was trying to get my room, no answer at the number given....and why in the hell are they closed at 3PM? Anyway, we left and got another room, tried again to get a refund thru booking.com but was informed I had to report issue the day of.....so frustrating! I later found out (from locals and other SM sources) that most if not all of the people at this "Inn" are permanent residents....clue #4. Which reminds me of the straight up tweeker peeking out the blinds from the room to the left of the office/lobby and vanishing....clue #5. Bottom line is don't stay here, and don't book thru booking.com if you want any kind of customer service.

Disappointed.. I started building a house in Pinetop last month and my parents came into town to visit. I set them up in the Timber Lodge because of its convenient location and good reviews but I soon found out this place is a dump. I've never written a bad review and this place is so bad that I am having to warn anyone else thinking of staying here. The rooms are dirty and poorly " updated" The room had dirt all along the walls, carpet was filthy and the towels were old and worn. The beds were so disgusting and hard like a rock from their cheap mattress . My parents didn't even sleep under the top cover! A/C wasn't working and the young lady tried to fit a couple times but was unsuccessful. This room was so hot and my parents were covered in sweat.We attempted to speak with the owner who was unavailable and still hasn't called or reached out. I feel like the owner or owners of this place are taking advantage of the location and not really giving a quality room or experience for their guests.Really disappointed and not worth the money spent. There should be zero stars on this app.