Thunderbird Harley-Davidson

Needed a tank for my dad... he's a big boy, so 3X selection was a bit limited, but I found what I needed! I love the design for NM!Everyone was so friendly and oh how I wanted to be riding out the door.... I miss riding!

No service today. With one other shopper in store. No greeting no nothing. Being from California and dealing with the customer service there is a big difference. Guess I'll just go back home and get a bike there. My brother in law said it was a good place to go. But guess not. Maybe will give it one more shot becare I head back in a Orange County ca in few months. Thank again

Always great guys to work with. Thanks for hooking me up and getting this sporty rollin'

Well, dang it. So much for the no motorcycle rule in our house! But if we were going to break it, at least it was broken in style. I came out of the bathroom in our house to see two gentlemen in our driveway delivering this beautiful pre-owned black leather and orange bike that looks brand new! Seriously - there's not a single speck of dust on the thing!My father-in-law bought it for himself for his 75th birthday during this pandemic. And therefore he had to buy it with the governor's regulations to see it online only and have it delivered. The staff did a great job making sure the photos of the bike were thorough and the description was extremely accurate!Not only did they give him an AMAZING deal of a price, they also gave him a certificate worth $350 towards a helmet - which I love!I'm still not thrilled about the motorcycle - I'm not going to lie. BUT my husband and father-in-law are going to take classes together on how to ride the bike and I love that they will have that activity together! So that's a major plus! Thanks, Thunderbird, for the amazing customer service WITH the social distancing!

Still the worst mistake I've made in decades: buying a bike from Aaron and Thunderbird. Rip off IMO. Harley in general is extremely overpriced but if you've got a small wiener, keep riding them! Literally any other bike would be less expensive and more reliable.

Boo for being closed on Mondays! I wanted a tee shirt and ended up buying a few at a HD retailer in Amarillo, TX

Every time you stop the gang working here is ready to help.They will answer your questions or make observations about changes or fixes for your HARLEY.Tires, adjustments upgrades all with fair prices and guarantees. When your out in the wind smile and head to Thunderbird they are here to help

I upgraded the Boom radio on my bike to the current GTS system. Harley requires that the radio be flashed by the dealer after install. When I called Thunderbird, Will said he could fit me in if I came early in the afternoon. It was raining, so I guess they had some extra time. The Tech activated my radio and allowed me to watch.After I got home, I realized that CarPlay was not working. I called in and Will offered to fit me in again on the next business day, if I showed up at opening. I showed up as asked and the tech was able to fix the issue by deactivating the WHIM.I appreciate their help, and am happy everything is working now.

I took a fork in to get seals and a new reflector. I had the part in hand and off the bike already. The quote they gave me shook me. I could buy all the tools needed to do this job myself for the price they quoted me. I have attached the quote. 2 hours of time for a couple seals and some oil. Absolutely outrageous. I will never get work done here. I rather buy a new bike.

The fuel gauge wasn't working on my bike when I bought it so they said they would fix it. Over the next 1 1/2 years they managed to break everything inside my fuel tank. They replaced my plastic fuel lines with rubber, kinked the line, blew up my fuel pump, melted all the wiring inside the tank. Then instead of fixing it they broke the plastic hinge assembly without telling me. Lied to be about putting in an aftermarket pump as an OEM is unavailable and refused to work on my bike. I spent nearly $700 of my own money to fix the the parts they broke and replace the parts they wouldn't install. Finally took my bike to Loman's to get it running. The service manager completely refused to do anything and the owner, given multiple chances, refused to make it right. I would trust them to change my tire let alone anything else.