The Specialty Shop

This store is amazing never had a bad experience They have so much it's my go to for all things baking

I left Abq 20 years ago. When I lived here this was my favorite place to go for my cake projects. They were always so nice and helpful. I came to town to visit family And brought my daughter to see the shop I use to go to.... Definitely not the same place!! So disappointed The person working not acknowledging us in the store and when I asked questions, she answered so rudely.Then to find out she was the owner , what a shame. I may be from the old school days and understand things differently, but my daughter is in her 20's and couldn't believe what she was hearing. She then Proceeded to say let's go mom ..:..no way is she getting out business. So it wasn't just me... So disheartening.... Bye bye speciality shop!

Such a cute little place for all your baking needs. The cashier was pleasant and helped me find what I was looking for. Unfortunately, Winnie the Pooh isn't much of a theme in the baking world anymore, but I had an enjoyable time checking out this baking supplies store. Their selections are increíble.

I was very disappointed with the attitude of the owner. It's too bad because I try to support local but looks like Amazon has better prices and no hassle attitudes.

I have been in love with baking for muchos years, however, it's been more recently that I've actually started to turn into a serious baker. Serious bakers need serious tools, they need things you can't just buy at the store, or walmart, they need SUPPLIES! I finally googled a baking supply store and decided this is a place I had to check out. However, I had recently purchased a bunch of cake boards and candy melts at hobby lobby(the nerve of me, I know), I didn't have any real reason to stop in... That is, until today.I have missed out on one of the greatest stores in existence my WHOLE life! Seriously, this place has classes, cookie cutters(who knew anyone would ever need a hippo cookie cutter), pans, boards, crazy sprinkles, cake toppers, fondant, and pretty much anything you could ask for, including Merckens chocolate melts for those cakepop lovers! Seriously, this place is AMAZING and I am so sad I have missed out on it for so so long. So, if you're like me and you love to bake, or if you want to try baking, or if you just really really really want to spice up your kitchen life you have got to head over.

So, I didn't realize how much I loved this store until I went in the other day and the store seemed half empty. In a panic, I asked the sales lady "Are you all closing?". I was much relieved to hear that the new owner was reorganizing the stock. I understand wanting to put your own twist on your business but I would also like to say please don't fix something that wasn't broken. This store was wonderful and has the feel of a local business. Over the years, this store has been one of the few stores that I go to without thinking "I'll just get it on line". It never crossed my mind because the Specialty Shop always had what I wanted at a fair price. Also, I always looked forward to going because the smell of the place and the very experienced staff got me motivated to bake something wonderful. I can get everything they sell on line and will do so if they ruin the store but I want to go to the Specialty Shop.

I'm a semi-newbie to making treats for events and was in need of bunny shaped molds in the middle of October and couldn't find them anywhere. I did a quick yelp search and was thrilled to find this shop in the area. They had a wide range of options for such a small shop and I found exactly what I was looking for. The lady who was working the day I went in was SUPER helpful and eager to assist me in finding the items I needed. So happy I found this place.

Since a child I have always enjoyed going to this store with my mom and sister. I still go as an adult now (just not as frequent). I went in for some caramel for my cookies last minute. The associates were so helpful and attentive. Great customer service and even got some great tips for my next baking and candy adventure.

I love this store and the staff is so friendly and helpful. I can't wait until they can resume their classes again.

If I could go lower, I would. No sign on door requiring masks, the employees/owners (older man and young female) Were not wearing masks. Only the male was in the shop and behind the register when I walked in. I brought up him not wearing a mask. He picked up a cup and said he was drinking coffee. He did put on a mask once I questioned his not wearing a mask. There were two customers and myself all wearing masks. When I went to check out, I noticed that the prices had more than doubled and commented on that. I was shocked by the prices. Male asked if I complained at Walmart about prices too? I said that I don't shop at Walmart because I find it to be a terrible company. During this time the young female came from the back with NO mask. They were offended by my price comment. I asked if there was a way to check on line what they had because I live very close to Rio Rancho. She said that they are not on social media. I said it was a shame because I used to come and buy at least $500 worth of stuff around this time of year (with their new prices, it would probably be closer to $1,000). The female told me that they get customers as far away as Texas. I was leaving and she "flipped me off". With their attitudes, their shop will probably not last. Not much inventory in the store, shelves bare. I was hoping to come shop there more. I am a 45 year plus cake decorator/chocolate maker. Their attitude does not want to ever go back. I will buy on line.