The Hip Hop Shop

After moving to Los Lunas I had tried a few places to get e-juice. While there is a shop I love in ABQ, I dont wanna drive down there every couple of weeks. So the search began for my new place. One place had great customer service, but I didnt like the juice and it was quite pricy. The other had mediocre customer service and decent juice, but neither had convenient hours of business. Then I found the hip-hop shop. The had great hours, great customer service, and I have loved every juice I've gotten so far. The gentleman working there was happy to answer all of my questions and was very knowledgeable. They are now my go to spot!

I have never been treated so badly by the customer service at hip hop shop in Los Lunas. I purchased a water pipe you are not allowed to touch the merchandise before you buy it because of cauvet 19. I went home that evening and unwrapped it and it was cracked and broke in. I took it back the next day 1st thing in the morning. That girl at the counter was So rude and called me a liar. I asked to talk to the manager She blew me off. I asked her kindly to please have him call me I'd left my imformation. I have yet to have a manager call me and talk to me! They don't stand by their product they take your money and they refused to help you when there's an issue. Please share My concern.