The Back Porch Day Spa

After an excellent 90min deep tissue massage, I was paying and asked if I wanted to schedule any other treatments. I had heard about the dermaplane facial and decided to give it a try. When the receptionist asked about a day/time, she suggested a Wednesday because they had a special, the normally $65 facial would be $55. Being the sucker for specials, I moved my schedule around to schedule the treatment on a Wednesday. When I arrived, i was warmly greeted and escorted to the sitting room where I was offered water or tea. A couple of minutes passed before the esthetician greeted me and escorted me to the room. Before she got started, she confirmed that I was there for the 30min dermaplane facial. I was slightly confused about the 30min but nodded and agreed. I thought to myself, maybe I misread the website or the Wednesday special is for 30 minutes rather than 45? After 30 minutes, she concluded the facial and I was very happy. Although I will opt for the microdermabrasion next time since I like a deeper exfoliation. When I paid, I was charged the full $65 price to which I inquired about the Wednesday special and was told that the special was only for microdermabrasion facials. I politely acknowledged that I was misinformed and paid the full price. Once I got in the car, I confirmed that the dermaplane facial is listed as a 45min treatment. I was misled in booking the day for a special that did not exist and my treatment was cut short. While I was happy with the service, I was also misled and feel slightly cheated in my treatment. If the treatment is only 30 minutes, please update your website and inform staff of the details about your specials. I wouldn't have moved around my calendar and scheduled for a Wednesday if there wasn't a special.

The experience and professionalism here are not worth the prices. I was looking forward to a relaxing spa day but instead was met with sub par services - deep tissue wasn't deep tissue at all (despite charging extra for it) and I waited more than 25 minutes for a 55 minute pedicure (she tried to rush me so I would pay full price for 30 mins instead and rolled her eyes when I suggested finding an alternate time so that it could be relaxed instead of rushed). I understand that things happen and people run late, but giving a customer attitude is a no go. They are very money minded here and don't care about customer service at all. Thoroughly disappointed - I do not recommend going here, it's a waste of your time, energy and money.

I loved my massage and foot treatment! Wow! My friend and I had the best massage we've had in years! A total find.

First time visiting Back Porch Day Spa for a facial with Ashley. I had stopped by previously for a consultation where she met me in the Garden Room to discuss my needs. I had the Perfection facial with microderm exfoliation added. I love this spa only uses Dermalogica products which is the only skin product I use. It was such a relaxing experience with a wonderful neck and upper back massage added. Will definitely book with Ashley again.

What a great experience I had here! Such a cute little place to come and relax with a body massage. Both myself and my other half booked a hot stone massage. Let me just say Rich did great! I felt so relaxed afterwards and my back felt like a sense of relief because I had back pain for a while. After the massage they offered a glass of water and rest in their waiting area which is nice and peaceful.Staff was pretty nice & had good customer service. I recommend coming here.

UNVAXXED & UNMASKED. As our COVID numbers start to rise with the Delta variant, I wish I had known masks & vaccinations are optional for employees at the Back Porch Day Spa. Of the 4 I saw, only 1 employee was wearing a mask (under her nose), & my therapist was neither masked nor vaccinated. She did volunteer to put on a mask after I asked her vaccination status, but I don't feel comfortable with a person or place so unconcerned with the health & safety of their clientele, their employees, or fellow New Mexicans.

Have been many times. Hit or miss on overall experience. Closest to home. Wish my experiences were more consistent.

Needing a respite from my whirlwind of a life, I set up a day at the spa. One must care for themselves. I scheduled the Afternoon Delight. This package included a Facial, massage, and a pedicure.After being ushered into a changing room where robes and slippers are provided, I sat in the ultra relaxing garden area with a cup of complimentary hot tea. The Facial was Euphoric! This was my favorite part of the package. I felt SO relaxed. While my mask was working its magic, the technician gave me the most amazing foot massage I have ever had. When complete, I was returned to the garden to await my next treatment with a hot shoulder pack and a hot tea.The masseuse picked me up from the garden area and I was taken to another room. The massage was okay, basically a good rub down.I was returned to the garden area once again to await my pedicure. I was then taken to the "Scarlet" room, appropriately named for it's rich red decor. I relaxed in a chair while the technician applied a salt scrub, then lotion and massage. She rounded the treatment off with a dip in paraffin wax and some OPI polish. This 3 hour day at the spa was worth every penny. Very affordable in comparison to other spas in town. I will definitely return to try other treatments... but will for sure return for a facial!!

Facial with Meg! It was fabulous! She took her time and explained everything she was doing while she was doing it! The head & shoulder massage was to die for! Love the spa's ambience! Staff was very helpful and courteous! I felt like they were part of my family! Tee-hee!

My wife booked me a one-hour massage appointment at The Back Porch Day Spa. My massage therapist was Melissa and she did a wonderful job. Good hands, good technique and personable as well. I also must comment on the atmosphere of this day spa, which was very calming and relaxing. They have a pleasant, dimly lit waiting area they call the garden, which has lots of comfortable chairs with pillows where clients sit while waiting for the therapist to come get them. It sort of looks like a cross between a covered outdoor garden and a home study that suggests a stately English manor. At the conclusion of the session, you are again returned to this tranquil spot to integrate your session. I was offered hot tea or water and a got a warm pack draped over my neck to top everything off. It was definitely a good experience. I will be back.