SwimLabs Swim School - Albuquerque

What a great facility! Everything is so clean which was one of the most important things to me while looking for a swim school for our kids. The staff is so kind and knowledgeable. They eased our daughter into everything and gave her tons of reassurance since she was so scared at first! We are so glad we found SwimLabs and are confident in our kids' safety around the pool now! Definitely recommend!!

I believe I need to add some information. We left when he was 4 the only thing he knew how to do was put his face under the water. So in 3 years he learned only that. Swim labs deserves no credit for how he is currently doing.

Swim Labs, a game-changer for learning how to swim again!As a Navy veteran with a troubled history in swimming, I had always struggled to find my flow in the water. But thanks to Swim Labs, I finally found my aquatic rhythm! From the moment I walked through the door, I was greeted by a team of super friendly and helpful staff members who made me feel right at home.Roberto, a true musical artist and genius in the realm of swimming instruction, became my guiding light throughout this incredible journey. With his expertise and patience, he helped me overcome my fears and equipped me with the skills I needed to conquer the water. His unique teaching approach was both inspiring and effective, making every lesson an absolute joy.Aside from the exceptional instruction, Swim Labs offers top-notch amenities. The changing rooms are clean and well-maintained, ensuring a comfortable experience. The availability of clean bathrooms adds an extra layer of convenience, allowing me to focus solely on my swim sessions.One aspect that truly sets Swim Labs apart is their reasonable pricing options. Whether you prefer monthly passes or scheduling classes as needed, they have flexible plans to accommodate every swimmer's needs and budget.I cannot express enough gratitude to Swim Labs for helping me rediscover my passion for swimming. With their unwavering support and exceptional instruction, I now feel confident and capable in the water. If you're looking to embark on a swimming journey or enhance your existing skills, Swim Labs is the place to dive into. Thank you, Swim Labs, for being a true game-changer in the world of swimming instruction!

Swim labs has been wonderful for our child. We drive pretty far to take classes there. Since she has started almost a year ago, my child has moved up levels once. She came in not knowing how to swim, and is progressing really wonderfully. Her coaches are patient with her, they communicate progress regularly, and we are so happy she's there! Adult classes are also available, which is great! We love swim labs.

We sent our daughter here for the parent tot lessons for 9 months. She did great at first but there was never a consistent instructor for the class even though we switched the time of the class twice. The instructors would not interact with her and the class was mostly parent led with very little instruction from the instructor. We have been sending our daughter to a different swim lesson place for the last 3 months and she has learned more there than she did at swim labs in 9 months.After canceling, this company continued to charge my card for two months without authorization. We were not instructed to cancel in writing as the person over the phone ensured us that our lessons were canceled.A note to the owner and front desk staff. Please ensure that your staff knows to let people know that canceling must be done in writing. When we canceled over the phone, we were ensured by the front desk staff that everything was done on our part for the cancelation. The cancelation policy does not have anything to do with the first portion of this review.

Our family has had a great experience at SwimLabs. My kids have liked their instructors, and they are significantly more confident in the water since starting lessons and now have much more fun at pool parties. My kids are a little older taking lessons (thanks, Covid) so they are in lessons with kids younger than them, sometimes by a few years, but it hasn't been an issue. Progress is measured regularly and recorded in the parent portal, so I can see how they are doing and remind them beforehand what they need to work on for that class. As far as scheduling, they have always been very accommodating and patient with me - with multiple kids it can be hard to line things up. The location is well-kept and welcoming.

By far the best place for swimming lessons in Albuquerque! The facility is clean and they provide free coffee which I look forward to each week! The girls at the front desk are very friendly and provide excellend customer service! The instructor was friendly, patient, and after one lesson my daughter can't wait to go back!

Do not recommend this swimming school. My boys have been using it for almost a year and I don't see much progress. However the stuff that's what I have a problem with! Their make up session system is basically set up that you won't use it! They can not edit anything in there. To reschedule an appointments is a mission impossible! They willingly take your money, but to reschedule you have to fight to make it happen.

This is a huge waste our money and time. We've been coming here for several months and we don't see any progress. A few months ago we addressed our concerns with a manager and she addressed them and just recently with your GM. She was rude and very dismissive of our concerns The front desk staff Monday was rude to me and used profanity towards me Paying the late fee is worth it so I can get my children out of this program. It's a waste of time and they just want your money. I get we may have substitute instructors but the instructors are clearly not trained. My children haven't learned anything since taking lessons.

We are overall not happy with Swim Labs. Our child received about 8 minutes of hands on training in a 30 minute class. The other 22 minutes he sat on the step waiting for his turn.The staff is not very friendly or accommodating.