Mold and bug infested materials that sat in backyard for years that Carlos is planning on reusing.
Mold and bug infested materials that sat in backyard for years that Carlos is planning on reusing
Sean S.
Feb 4, 2020
Derek at Superior Roofing came to checkout our roof within 30 minutes of calling them for help. Super friendly, reliable, and communicated exactly what was needed. Carlos helped us out, plus answered all our questions throughout the process. I was referred to them by friends and I will refer them to anyone who needs help with their roof.
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Erik O.
Jan 10, 2025
I worked for this company for 2 months. Carlos and his son Max are both liars and scammers. Stiffed me for 2 weeks pay and done the same to other employees. My job, for the short time I was there, was to follow the Roofing crew around, fix their mistakes/bad work and deal with angry customers. Carlos and his son Max are liars and scammers hiding from the Sheriff who has tried to serve them Court Summons numerous times. Avoid at all costs unless you want a leaky roof and a court battle. Superior Roofing has been removed from HomeAdvisor due to customer complaints. Their license should be revoked (if they even have one).
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Aliyah N.
Feb 19, 2024
Being a realtor, roofing problems during home inspections is very common. I recently had a house that wasn't going to close on time and the buyers would have to stay in a hotel until we could get the roof done. No-one in town could make it until I called Superior Roofing. They definitely live up to their name. From the effective communication, photos, and great workmanship, my buyers were able to move in and we closed right on time. Thank you Superior!
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Sandy P.
Jun 18, 2024
DO NOT use Superior Roofing. Our very expensive, brand new roof began to leak in multiple locations within a few months. We have a signed contract with a 10 year warranty. Every "repair" made it worse, so the company will no longer respond (and they were horrible communicators through out the process). Carlos and Max Hernandez, the owners, are incompetent liars. The money that they collected from us for materials was pocketed by them. When they stiffed their materials supplier, the supplier put a lean against OUR home. We are pursing legal and regulatory action against them.
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Flash G.
Jan 20, 2024
Horrible installation, horrible service. Leaks everywhere. find another company. They took months to fix leaks and left out property a mess. Left AC unhooked for 2 months. Didnt install TPO roof correctly
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Jamie M.
Apr 20, 2024
Our moving company did a job for the owner and when we went to move things everything was left out side the insulation was full of mold and bugs. Our company worked for him four and a half hours and in the end he called my movers and told them he didn't want them to work no more the job is cancelled my movers went to collect from him and he denied to pay us anything. If he can do that to a company that he hired imagine the customer service you will receive from him. He was not pleasant to speak to and I do feel bad for any customer that goes through him. Be careful who you hire and I definitely would hire him.
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Marie F.
Feb 11, 2024
superior roofing came out and did a free inspection of my roof. They found a lot of hail damage and handled the insurance claim for me. Entire process from start to finish went very smooth. I really liked how the owners came out during the installation and at the end of the job. I had a lot of questions and they took their time to explain everything to me. I Referred them to my family and friends and everyone has been really happy with the quality of their work. I even earned $250 every time I refer someone to them. I really appreciate what a good job they did and taking care of my home.
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Roberta A.
Jan 26, 2020
I was dreading the whole roofing experience and hassle with insurance coverage! Carlos , came and inspected my roof, he handled all insurance calls, he met the adjuster and pointed out the reasons it should be covered... tada!!! My roof was covered! The process was painless for me!! My roof is beautiful! I couldn't be happier!!! Superior Roofing is truly SUPERIOR!
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