SpringStone Montessori Schools

Our son has been attending this school since he was 3 and we absolutely love it. He runs into his classroom everyday and is always excited to go to school. the work he is doing there amazes me everyday, and his teacher is in constant communication with me about his progress. The director Mary is also wonderful. We had an incident arise and she handled the issue promptly and professionally. We could not be happier with Springstone.

My experience with SpringStone Carmel over the past two days has been nothing short of disappointing and concerning. On the first day, I picked up my daughter to find her crying and with a painful diaper rash, which clearly indicated negligence in her care. Despite chalking it up to possibly being a fluke incident, the second day only exacerbated my concerns.Upon picking her up on the second day, she was once again in tears, and when I inquired about her day, I was informed that she had been crying for most of it. What's truly disheartening is that I received ZERO communication from the daycare regarding her distress. As a parent, I would have rushed to pick her up had I been informed. Furthermore, upon checking her diaper at home, they changed her into a fresh diaper but neglected to wipe any poop off of her at all. Who does that?! This worsened her diaper rash from the first day and left her distressed and in need of thorough care when she got home.To add to the dismay, the entire time my daughter was in their care, she was without substantial food. While the usual teachers were absent when I came to pick her up, it was increasingly obvious they failed to inform the new staff that my daughter is new, show them her cubby (with water, snacks/diapers I had provided) as well as inform them of her dietary restrictions, as she was offered food she cannot eat due to intolerances. This is unacceptable and highlights a serious issue with the facility's attention to detail and care for children's well-being. The lack of awareness between the first and second set of staff about her dietary restrictions is inexcusable. It's beyond unjustifiable for a daycare facility to overlook such vital information, especially when it concerns a child's well-being and dietary needs. My child didn't eat it, but if yours has any allergies, RUN. Find people that actually care about your child's well-being rather than a lousy paycheck. The presence of unfamiliar faces as the teachers come and go also further contributed to the unsettling atmosphere, especially for a new child. With new staff members in charge, it's imperative that they are adequately briefed on each child's individual requirements. The fact that my daughter was not offered suitable meal options and was not given the food I provided in her cubby, as well as half-assed diaper changes that led my daughter to get painful diaper rash on both days she was there, speaks volumes about the lack of attention to detail and proper care at SpringStone Carmel.Overall, my daughter's brief experience at SpringStone Carmel has left me deeply concerned about the standard of care provided. It's evident that there is severe carelessness, significant gaps in communication, poor hygiene practices, and a lack of concern for dietary requirements. As a parent, I cannot in good conscience recommend this facility to others.

We trusted the positive reviews and gave it a shot (after a few terrible experiences with Albuquerque daycares). Then our child came home with a series of injuries which were either 1). Unexplained or 2). Blamed on the child. We pulled our child after a few weeks because none of it added up. Also- The space is flourescently lit, colorless and lacking in plant life or natural light. Pretty dismal, actually.

Went on a tour to this school and had a very negative experience. The website states, "Other extra-curricular programs include gymnastics, dance, and Spanish lessons." Confirmed with the director there are no Spanish classes or lessons currently, which would indicate a need for an update to the website. When I asked what language exposure opportunities are offered at the school, I was told about a teacher who "speaks another language but I don't know what it is." When I asked what their policy/procedure around name-calling in the classroom, they stated there wasn't one. If children are calling each other names, it won't be shut down and the educators may engage in the name-calling as well. When I shared our philosophy at home, that we don't call people outside of their names (that it's respectful to refer to people as they prefer)- and if people are called outside of their names, then the adults around shut down the behavior and role model appropriate/ humane treatment of other humans; I was then told that this wasn't the school for us because they would not shut down name-calling and that it would potentially be encouraged as "imaginative play." If you want a school that encourages name-calling and potential bullying, has indescrepincies on their website, and doesn't know their staff's backgrounds- this may be the place for you. If you want a school that encourages education, humane treatment, and cultural diversity- this probably isn't it.

Thank you to those who have an open heart and mind for all the work we put into our school and loving the children, as that is the priority!!!. Childcare is one of the most important jobs in existence. I am proud to say that throughout the pandemic we were able to not only survive, but thrive. Though we were clear (at first) about not being able to accommodate older age groups, we did so in an effort to help our alumni families as we always do and always will!! With the help of an amazing person/teacher we were able to accommodate those who had no other choice but to return to work and send their children to us to provide online schooling. I am so proud of what our teachers did for these children and families. Online schooling for 5th grade down was never apart of our staff trainings. However, not only did the teachers get on board, they mastered it! It's not always pretty and not every parent is willing to mirror the work we have done and continue to do for the success of these children, but we will pride ourselves on doing the best we can. I don't believe reviews show the reality, as disgruntled employees or less than willing parents (far and few) seem to be the main cause of a bad review. At the end of the day, we will continue to provide a loving, and educational environment for our kids to thrive! We set the foundation and our goals will always be to create a stable beginning for our next generation. We strive to always be a source of support and love throughout the most sensitive periods of your child's development.

Before the pandemic, we were generally happy with the school. The teachers for kids ages 1-5 were all very good. They did daily work getting them ready for kindergarten. There were a couple isolated incidents that we weren't happy about, but all in all it was a good experience.When the pandemic began, we initially pulled our son out of the school and used a babysitter for that first summer. When she returned to school, we went back to the daycare primarily because they said they would hire a kindergarten teacher to work with the kids starting kindergarten remotely.For whatever reason, their staff never made much effort to engage our son to do his assignments in class. It was mostly left for us to do at home later that night. He did his online classes then was allowed to watch his ipad until the battery died most days.We complained about this and they made some effort to get them off their ipads, mostly playing Uno. Even with that small improvement, he would regularly come home and say he watched two movies in class. We expected more of an effort to help the kids do their offline lessons when they said they were hiring a kindergarten teacher for that reason.That's half the issue. The other half was how they handled the pandemic. Shortly after putting him back in the daycare, it was shut down because several staff members tested positive. We thought this would be a learning experience for them, but it was only the beginning.Not long after they reopened, they had another positive test. This time they only closed the class with the positive case, but we learned from our son that they were bumping kids from one class to another and sending teachers home to save money. This doesn't just go against CDC guidelines, it defies common sense. So we called again and complained. They said they would no longer be bumping kids.Not very long after that, there were one or two more positive cases in other classrooms. Which wasn't surprising. Nearly every time we dropped off or picked up our son, we saw staff standing around the front desk with their masks pulled down. They only pulled them up to answer the door. Then about two weeks ago, his teacher tested positive. We decided to pull him out for good. We had reluctantly been planning to keep him there for the summer. Now we'll have to make alternate plans. We get that they are in a tough position with the pandemic, but their response to it has been underwhelming. Talking to parents using different daycares, they've had nowhere near the same number of closures. Best advice I can give is if you're reading this and the pandemic is still a problem, I would find another alternative. If you have to use daycare, ask other parents how their daycares are handling it and look for one that hasn't had so many issues. If the pandemic is over, you can mostly disregard this. The teachers for the younger kids will all be great and you won't have to worry about your kid bringing covid home.

Erica and Modesta reviewed their own awful school and put 5 star???? Interesting! How come you have reviewed it as customers? You are misguiding others! My daughter has been going to this school for 8 months and she's had more than 15 teachers. Teacher retention is awful! No one is responsive. Because there are 5 different people coming and going to watch the kidos in one day and if you ask a question you here the same answer that: I just got here, I wasn't here at noon, I wasn't here in the mornin, etc. Every time I pick my daughter up, she is very dirty (she is 2) not even once they have wiped her face. they are Supposed to update their app every time they make a diaper change or nap or ... and I barely see updates on the app. Many days I should call and ask if my daughter had a wet diaper!! Such poor quality and it is an expensive school in Albuquerque. I was gonna report it to senior management and interestingly there is no way you can get a hold on them! There are 2 ladies as "supervisors" at Carmel location and they both suck. one worse than the other by giving you such a mean attitude. They have 1 to 6 ratio but they have like 20 students in one class with 3 adults as so called teachers In a very small room. I will move my daughter soon but this school deserves the worst reviews possible Since they are the worst!!

Our daughter has been attending Springstone for over 1.5 years. The entire staff is always so kind and helpful! Ms. Kim does a fantastic job teaching and helping the kids learn in a fun and exciting environment, all while making it look so easy!

Over the past 4 years both of my children have attended Springstone Montessori and my daughter (3) is currently at the Carmel location. The management has always been professional and accommodating to the needs of my children, and the facility always clean and organized. I have told friends, I never walk in and feel "chaos" in the facility... it exudes structure and operates with transparency. My experience with teachers has also been extremely positive. Both of my children were with primarily with Mrs. Bobbie, and my daughter was with Ms. Lola before turning 3. Daily updates of activities are provided via e-mail along with pictures, keeping me informed. Both teachers have always been loving and patient, professional, and responsive to the needs of my children. Additionally, the Montessori based activities and school preparation have been outstanding. My son started Kindergarten this year and was well ahead of where he needs to be for his age.I have recommended Springstone to fellow colleagues and would continue to do so again in the future. I am grateful for ALL of the staff at Springstone who have cared for my children and been so trustworthy in the process.

This school and its staff are family. They take care of our children with a deep care and love-one of which you won't find anywhere else other than a family member. In a span of almost 10 years the girls have become just that for me and my kids-family! The school is always clean and organized and you will be overwhelmed with a sense of calm and home when you walk in. Every morning you will always be greeted with a smile and even offered a cup of coffee (yummy too!) and you can sense that same comfort in any phone call communication through out the day as well. This school has not only brought comfort and a peace of mind to myself and my kids, but it has also set and exceeded any goals to prep my kids for grade school-Because they want my kids to do well just as we do! Join our family-bring yours kiddos here and share our wonderful experiences!!