Spear's Automotive Service

Took an old Lincoln town car to get the windows fixed. They quoted $666 which seemed high for a 20 year old beater, but I agreed. When I picked it up the charge was $778. OPPS, I made a mistake on the quote, sorry.When I was a contractor, I would have to eat my "mistakes".This was my first and last experience with these thieves!

Quality, integrity, expertise, & pride in workmanship are the initial descriptors that come to mind from my interaction with this shop. Chris & his team did excellent work. But in addition to that Chris filled me with confidence that it was being done correctly. Not only that but he took the time to research compatibility and efficiency of the pairing of parts & machine. I got a new cold air intake, exhaust, leveling kit, & programmer. Chris not only ensured that the parts being used were the best for my brand new truck but also took the time to guarantee warrantee compatibility. Speaking of guarantees, Chris gives a 3 year 36,000 mile one on anything his shop installs. If you find yourself in need of a mechanic this little shop is well worth the trip just east of the mountain. Don't get caught up thinking its far away. From just about anywhere in main ABQ it's only 20-30 minutes away. Time well worth it for a mechanic you can trust and workmanship you can depend on.

The mechanics and front desk personnel are phenomenal! I was passing through towing my trailer when my trailers wiring harness needed repairs. I had no breaks and lights. They were so friendly and repaired my trailer right away so I could keep driving to Dallas. The work was impeccable. The folks at the front desk actually took the time to talk to you listen to your issue. The smiles and the handshakes go along way with me. You will not be disappointed with the work or the people. They also give military discounts! HIGHLY RECOMMEND!

The only place I bring my vehicle in Bern. County area. The attention to detail, focus on doing the job right the first time, work warrantee, and knowledge depth is unsurpassed by any in the area. I will bring my vehicle here for the life that I own it. Now my diesel and wife's keep get all their service and maintenance here. Prices are beyond reasonable and their customer centric model keeps you on your timeline. Overall I recommend Spears Automotive over any other location in town including dealers. Diesels to imports they do it all!! THANK YOU SPEARS AUTOMOTIVE

Spear's has always been helpful and upfront. They have rescued us when we had a dead battery and helped keep our cars well maintained. We are glad to have them nearby.

I'm traveling from Ga to Ca and broke down on the 40W. Had to have my 2018 Ram 2500 towed. People were friendly and they found the issue same day. Power brake booster failed and had a complete brake replacement front and rear. They also helped me find a place to stay and even gave me a ride. They understood the stress of someone traveling. That's customer service. They kept me informed and had it repaired the next day. Extremely fair price, they saved me. Highly highly recommended. You will never get this kind of service at a dealership. I'm very blessed to have found Spears Automotive Service. I appreciate this place, thank you, thank you, thank you.

I took my truck to Spears for some specific alignment work to correct caster prior to a trip out of state. I included a letter describing what I wanted to accomplish with specific caster settings and a copy of a recent alignment from another shop. They changed the caster to less than what I had requested and provided no communication to me before making these changes. They also failed to inform me of a fuel leak the truck had developed when I picked it up. The repairs I requested were not performed and my truck was released to me with a major fuel leak. I would not recommend this shop for repairs.

These guys are AMAZING! I took my Ford 6.0 diesel to 1/2 dozen different places, spent a lot of money, no luck. Spear's accurately & quickly diagnosed, & fixed the problems. Super friendly, prompt communication, & timely service! I have no hesitation at all recommending Spear's.

To begin with, the receptionist, who claims to be the "President of the Company" is extremely unpleasant and rude. We drove 60 miles round-trip out of our way to get service here through recommendation. The issue that we took the car in for, misfiring was still occurring when we picked up the car. We called and let them know and she told us to bring the car in on Monday. During this time there was zero communication from the mechanic about what was going on in the car. Finally here from them Wed and they say they think it the fuel injectors. The next day they called and said yes it was the fuel injectors and quoted a price of $30 more per part than what we found it for anywhere. She said they would have to order them and they wouldn't be there until Tues. I explained that we had rented a truck both times and could not keep affording this. I asked why they were barely looking at ordering parts on Thursday when we dropped the car off on Wednesday. What had they been doing all that time. Her response was to come pick up the car, and that she was "done with us". Her justification for charging us $1100, and not having our problem fixed was that they had replaced the spark plugs and coils, an issue that we had told them we already tried twice. So we picked up our car, and took it to a mechanic up the road, and guess what, SPARK PLUGS was the issue. He said that all the sparkplugs are not new as she had suggested. So when requesting our old spark plugs back, still have yet to get a response. We made a complaint to BBB. Stay away. These guys are awful nasty rude and shady.