Southwest Suites Corporate Housing

we have been in one of their apps for about 2 months. It's extremely expensive and they have furniture that I wouldn't have in my college kid's dorm room. The cookware was atrocious and we ended up using some of our own and stored theirs. The unit was dirty when we got here and in disrepair. Several attempts to get these deficiencies corrected have gone unanswered. All they care about is the money. Go find an Air B & B. You will be better off.

I very much enjoyed staying with Southwest Suites in one of their corporate apartments in Albuquerque. I was here for a 4 months temporary work assignment, so I got to know the neighborhood, apartment and the staff well. I would recommend staying with them any time. Though with my job assignments, I will probably only be back in Albuquerque for a few days or a week at a time. When I contacted Southwest Suites, and another rental office looking for temporary housing, I was impressed by response time from Southwest Suites. The website was pretty clear to navigate, and once I sent a response form reply, I was contacted within an hour with a list of apartments, with attachments of photos or a web link to the apartments. The options were a wide range of locations across the city, and amenities, from fully inclusive to totally unfurnished. This period of time between sending an email and receiving a response was the norm; the other rental office would take up to a day or two to contact me.Once I selected and apartment, I stopped in the office to pay my deposits and fees, and the staff were really friendly and outgoing, and professional. Working for the federal government, I had to wait on my Per diem and housing allowances to work right when paying my rent. The office was very accommodating when I had a delay on my government credit card for payment.I had some maintenance issued with needing light bulbs replaced. The apartment I chose had 10-12 foot ceilings and I was provided a two-step step stool to try to reach these fixtures. If I have a complaint, it would be about the maintenance call. Southwest Suites, is linked to a nation-wide corporate rental/management company. My maintenance person had to come back to the apartment twice to resolve my issue. The first time was them showing up without a ladder, and not knowing what kind of bulbs were needed. A nation-wide company should be able to have a list of simple things like light bulbs and fixtures in each apartment. In addition, they should provide maintenance with a truck that is equipped with large ladders and bulbs and the like.This part of the review, is for your information about Albuquerque, and East Downtown, and is something to be aware of, and nothing that Southwest Suites can control. The apartment I selected is on Copper Avenue NE. This is located one block off Central Ave, and Broadway. It is across the street from the old Albuquerque High School, now townhomes and rental apartments. The location is very good. Several restaurants of great quality are almost across the street. There is a small grocery in walking distance, and Smith's (a Kroger Company) grocery store is a mile away. Downtown, with movie theaters, shops and other amenities are a couple blocks away. This part of town is up and coming and changing, so I did see some transient people, but the usually ignored me, or would say hi or good evening and nothing more. The neighborhoods in the High School, and house owners were very friendly, the residents of my building were not unfriendly, but never spoke to me. The one drawback is the parking in this neighborhood can be hard to find. You might have to walk a few blocks. I would recommend if you are there any length of time, like me, that you get with the city and rent a parking spot in the nearby parking garage. The apartment is also near the hospitals, so there were a few times the emergency helicopter noises got to be much, but there were very few sounds from ambulance arrivals.The apartment itself was great; it is a small studio and just the perfect size. Again, the noise factor was there. The building is fairly new, but was not insulated between floors. So I had a heard of elephants quite frequently visiting upstairs; which is funny since I saw the resident couldn't have weighed more than 90 pounds dripping wet! The amenities are very comfortable. I especially liked the fact that it was a Temperpedic bed, which I have at home! I did have to re-arrange the furniture in order to watch television comfortably, but having wood floors that was easy to do. The silverware provided is cheap, so I had trouble getting ice cream out of the container without damaging any of the spoons. The dishes and pots and pans are nice quality, but are showing their age and starting to scratch or chip. The color is definitely dated. There are some spots where the white primer is showing through. It is about time to get rid of the bright-burnt umber color. I did not inspect the apartment before I went shopping, and that was a little mistake, I bought more than I needed. Many things are provided, so if you are in for a short time, you only need clothes and your food. If you are staying long-or-short term, like me, here's somethings I found missing that you will need. Garbage bags, the company only left what was in the cans. Dishwasher machine soap, again they only supply two. Cleaning spray or wipes, for the entire apartment.

We spent the summer in Albuquerque and are grateful to have found Southwest Suites. The staff were knowledgeable and professional, helping us find the perfect apartment in High Desert. Check in was seamless and the apartment was in great condition upon arrival: clean, furnished, and stocked with items to start our stay. The apartment was nicely decorated and appliances were in excellent condition. Moving across country, it was wonderful to be able to show up with only packed suitcases and know that everything else was provided--from dishes to towels and sheets. Stephanie was a valuable resource providing information about the local area. Zach was attentive and responded to email in a timely fashion. We enjoyed our stay and would highly recommend Southwest Suites.

My wife and I have traveled and stayed all over the USA in the last three years. Sometimes in apartments/houses, sometimes in hotels. Of those experiences, Southwest Suites tops the list of our experiences. They consistently offer an "At Home" experience when you are away from home. Their properties are well furnished, terrifically located and offer superlative customer service. In the rare moment when you experience a problem, they are on it NOW! The dishwasher isn't functioning. We could use more hangers. A light bulb is out. Whatever the issue might be, they handle it quickly and with the utmost of professionalism. This review is not based on our observations over a long weekend. Not at all. We have stayed with SW Suites for months on three separate occasions. Our return each time was enthusiastically welcomed and the terrific experience they offered was unwavering. I proudly recommend Southwest Suites as the BEST choice in Albuquerque for your shorter term/corporate housing needs. Call them and see what terrific customer service is. You won't be sorry. I also now know, Southwest Suites also has properties in Atlanta. Wish I'd know that last year!

If you travel as I do for extended periods of time, and will be working or staying in Albuquerque, Southwest Suites is your absolute best bet for short term housing. I work in the film business and for many years traveled and rented both inside and outside the US. My stays average between 5 to 8 months so where and especially who I rent from is a high priority. I've found both Southwest Suites and Joyce Smith to be a first rate business. Easy to work with, responsive, with well furnished rentals, and a very flexible rental/lease policy. Believe me, those 4 things are very, very hard to find when looking for temporary housing. As a result of years of travel I've developed a certain expectation as far as how well a rental unit is outfitted. The place I rented not only met my expectations but honestly exceeded them. So if you travel as I do, and find yourself in ABQ, do not hesitate to contact Joyce at Southwest Suites.

I travel extensively and long ago gave up on hotels...even "good" ones. I have sought alternative accommodations for years and at every opportunity. A few years ago, I learned I would be traveling to Albuquerque, NM for the first time. At the recommendation of a business associate, I booked accommodations with Southwest Suites and have continued to do so each time I visit Albuquerque.I only wish that Southwest Suites was in every major city is the US.

I'm in the film/television business and I use Southwest Suites EVERY time I need to be in New Mexico. Joyce and her staff are extremely professional, they take care of every detail, always have clean, comfortable properties to offer and they make it so easy to get settled in when you come into town. Whether it's for 3 nights or 3 weeks, it's as close to feeling at home as you can come while on the road.Their properties are classy, clean and always in fantastic locations. I can't think of any instance where I was in need of something and they didn't have it there and ready for use. It's those little things that make the biggest difference when you're away from home and have had a long, difficult day of work on the road.I couldn't recommend Joyce and Southwest Suites with stronger confidence. If you're in Albuquerque or Atlanta and need a comfortable setting to call home for the short term, there's simply no one better.JH

After over ten years as a client for both corporate housing and personal housing in the entertainment industry, I can highly recommend Southwest Suites for their professional service and timely responses.Pleasant, timely and efficient staff are the icing on the cake for the beautifully maintained accommodations.

I have been to Albuquerque several times and my first stay at the Southwest Suites sealed the deal. I will never stay anywhere but with them. I only wish they were in all the other cities I visit. The apartments are very clean and nicely decorated. I walked in with my suitcase and they furnished everything but my groceries. I had no problems during any stay because they thought of everything. I stayed in different places each time I visited and that gave me a chance to enjoy different areas of the city. Joyce Smith and her staff gave me help in finding places to eat and enjoy the evenings, along with pleasant historical side trips. They were very professional and easy to work with from the first contact to the last. You will not find a better place to stay. Next time you visit Albuquerque I suggest you try them. You won't regret it.