Southwest Collision Craftsmen

They did really excellent work! My car come out looking like how it looked before the runway car tire hit me. I'm very pleased with there work and I would recommend them to anyone. Their customer service is very friendly and ready to answer all your questions about your car.

My car was rear-ended in Nob Hill on Valentine's Day (after a nice dinner out with my hubby... sigh). The good part: the guy who hit me had the same insurance company as me, so claim processing was pretty easy. The bad part: the insurance company steered me to their associated collision repair facility, which declared my car a total loss (ARGH!) only because the cost of repairs exceeded 75% of the value of the car.I wouldn't have been able to buy a new (or even used) car of the same quality with the insurance buyout, and I just KNEW the car was repairable. I found Southwest Collision Craftsmen here on Yelp, read all their good reviews, and went to them. Bottom line: except for a few factors (which were relatively minor in the long run), I'm VERY happy I did!Manny (the owner) and a manager both did thorough inspections to arrive at a repair estimate that was significantly lower than the insurance company's facility quoted. (Of course, it helped that I provided a copy of the other place's estimate!) I had several long conversations with Manny about the pros and cons of going ahead with the repair. We faced a substantial risk of them getting way into it, then finding (after ripping the car apart to the point of no return) that it was not repairable after all - at which point I'd have to pay for the work to date, then scrap it. Manny made sure I understood the risks from all angles in advance.We took the chance, and it paid off. YAY! The downsides: 1) I had to make multiple appointments and come back multiple times to get SWCC's estimate finalized and get the work going. 2) The work took MUCH longer than they anticipated (several weeks longer!), even with built-in timeframes for ordering & delivery of parts. There were delays in starting the work, and delays in promised completion dates. 3) While Manny is a very friendly, sociable guy, that sometimes leads to in-person and phone conversations that are way longer than necessary just to get updates.The upsides: 1) SWCC stuck by their repair estimate, and did not add extra costs or any work we had not already discussed. No surprises on the final bill! 2) When I finally got my car back, it looked GREAT! Better than it did before I got rear-ended! 3) I got to keep the car I loved, and the repairs were ALL covered by insurance and then some. WIN-WIN!In the end, I was VERY happy with how everything turned out. Despite the relatively minor glitches, Manny and the staff at SWCC are very helpful, friendly, thorough and professional. And the technicians' work is EXCELLENT. If you need top-quality collision repair at a fair price, I highly recommend Southwest Collision Craftsmen.

Went here to get my car repaired and was very impressed with the service and professionalism. The job looke better than new, too!

My brother left my back car door open in dark garage. I backed out and broke it and then swerved and broke my mirror. My car was a mess. They fixed me up for my trip. Great guys!

Top shelf, from start to finish. Gave us advice in working with our claims adjuster to fast quoting and accurate timelines. Finished ahead of schedule and...cleaned our vehicle!! Amazing experience in a era where customer service can sometimes be a forgotten art form. Well done and thank you!!

These guys did a fantastic job on my work car! Paint job matched perfectly! Most of the cars there were Audi's, Mercedes' or BMW's. I'll go again if I need repair!!

Best place ever to have your car repaired; honest, fast, very detail oriented. Wouldn't go anywhere else. Been going there fixing our mistakes for 20 years.

My college-age son put two dents in the rear fender of his brand new car while trying to navigate his college town in Mississippi. It wasn't cheap to get it fixed , but a very reasonable price, and Southwest Collision did a great job! The office staff was friendly and repair was finished on time.

Excellent professional service! honest, reliable, efficient & great people. Taking your vehicle to the body shop sometimes is already a pain/stressful to find a place you can trust--these guys takes care of you! Highly recommended. excellent work despite the challenges that covid delays bring. They know what they're doing, works well with the insurance too. I trusted them with our vehicle-exceeded my expectation :) John is amazing! Our car is good as new!

The service we received from Southwest Collision Craftsmen to repair my truck was great! Owner/President Manny Cordova personally reviewed the damage and estimated it would take 2 weeks to repair. However he had my truck ready to pick up in a week! I cannot express my appreciation and gratitude for his leadership; for a very efficient front office staffed by Rita and Sharon,; and for the quality work done by the Southwest's techs who made my truck "like new." I cannot even tell where the damage was. Thank you everyone! - Michael and Jeremie