SOS Towing

Nathan was my driver and he was amazing! He was actually early! Super nice guy and professional. Two thumbs way up SOS!

Oh wow this was an awful experience; they stripped two of my lug nuts and said that it was normal for that to happen. They were using a socket that was to large, so it shifted and got stuck. When I asked the kid if it was the wrong size he said " no its fine" went on to the next one and same thing happened. I asked him for the socket he was using after they busted up my lug nuts and checked it, well guess what... It was to big.When I called to complain they said " that is normal for dodges" they were very rude and when I told them to replace the parts they damaged they made it sound like they were doing me a favor.

Seriously waited over three hours for a simple road side assistance call don't waste your time or money! They are a third party through AAA and I hope they discontinue their relationship as they didn't even call to update me, AAA called and asked if they ever had shown up? Nope my daughter and I changed the tire ourselves!

Angela is extremely rude and not helpful- car was stranded and no help. These people need to be unsterstanding and more customer service oriented-

Great, quick service and friendly people. My husband's car broke down outside of a smiths on the opposite side of town. Called SOS, spoke with Kim who explained pricing to us, made sure he got his military discount, and even gave us a call back when the truck was almost there. Jeremy was the driver, he was very friendly and courteous, professional yet joked with us, which eased our worries about having to have a flatbed tow. From the time we called to arriving at our home, it was an hour and 10 minutes. Our milk was still cold! Will definitely use again if we have to

Terrible company to work with!! Stolen care being taken back to our home. Company argued with every member of the family for no reason when a simple drop off would suffice and all id was presented. Class act individuals...Would be 0 stars if possible

I had my virgin towing experience with SOS Towing (a contractor for AAA). And I have nothing but good things to say.After driving about 1700 miles from Pittsburgh to just outside Albuquerque (with my destination being LA), my alternator belt decided to crap the bed. Upon losing my power steering and the engine heating up, I pulled off to a rest stop - 30 miles east of Albuquerque. As a AAA member, I called AAA and they informed me that someone from SOS Towing would arrive in 30 minutes.SOS arrived in about an hour. No way they could have made it to me in a half hour *shakes head at AAA dude*. If that were the case, I would be wishing I could do a 6-star review for going above and beyond.Anyways, when I lived in Philadelphia for 2 years, the term "towing company" was grotesque. All they did out there were tow cars parked in ambiguously marked unauthorized areas. The SOS towing team actually provides VALUE. Now, thanks to them, I'll hopefully be making it to LA on time. (My car is in the shop now. Fingers cross.)With all that said, my review boils down to this. Great people. Great service. No problems - only solutions. Also, everyone I spoke with was very personable. Awesome work, guys!

Top notch company who goes the extra mile for their customers. Their trucks are new and extremely impressive. The driver was professional, courteousness and talented in his trade. I would recommend SOS Towing.

So I called last night to get my car towed and they never showed up. So I call again this morning and the lady hung up on me immediately. Unprofessional service all around.

I wish I would have read the reviews before waiting 2 1/2hrs for them to say they couldnt find us and went on another call. Yes lady who answers their phone is rude and would keep me on hold and never come back on.SOS is this who you want representing your company? Duggers was so nice and helpful. I regret not calling them 1st.