Smith's Food & Drug Centers

This Smith's grocery store is outdated and can use a very much needed to remodel. It's funny how you go further north or to the NE the stores are really nice. There are times where you can clip a virtual coupon but there is not enough inventory in the store to fulfill.In the restrooms are always locked and unavailable for use. This started when Covid began. They really should have restrooms available for people who need them including the handicapped.

The people are friendly and I love that the security guard keeps the parking lot zombies at bay. My problem with the store is it smells really bad (thank goodness for mask), the bathroom is constantly closed (and filthy when it's open), and their produce is never fresh and the foods are always expired. I never learn my lesson and check the date on EVERYTHING! I always end up with something expired and never notice until I've thrown my receipt. Plus I'm a busy person, I shouldn't have to be constantly taking back expired food. Also they are always out of items I am wanting. Eggs and bread especially. Which is pretty much all I ever buy there now anyway. They are the only regular grocery in the area so you would think they would be better stocked with fresher foods. I drive all the way to sprouts or Albertsons for my groceries now and only get here my eggs and sometimes when I can't find my brand there.

I wasn't aware that Smith's was in New Mexico, but I'm glad to find them here. I like the format of the Smith's stores and this location was on par. Their cashiers are friendly, they have good specials, and they carry the products that I use.

This is one of the largest locations in the city. I know if I am looking for something I am most likely going to find it in this store. The one issue I have is the way the isles are laid out. It can be a challenge finding items and some times you will need to double back to find what you are looking for. Other than that the staff is friendly and helpful and the parking is easy to get in and out.

Smith's has good prices the store is not cosmetically pleasing but you get a good product for a good price people are friendly and unprofessional.

All the employees are nice and friendly then you get to the Cashiers in the front the females are not friendly then some not all baggers are friendly or helpful these kids don't like their jobs they need to work elsewhere where they don't have to work with the public. Then if they don't like you they talk about you while your still standing there I refuse to go to this Smiths anymore. They made me cry

I was followed into the parking lot by a security guard. I was on the phone with a friend and pulling my cart behind me. The security guard comes up behind me outside the store and grabs my cart. Then a second security guard walks over. The first demands my receipt and when I refuse he pulled the cart from me. I freaked out. These are two security guards who have snatched my groceries from me and are refusing to let me leave with them. I threw my receipt at them (which was literally in my cart visible). They then read every item on my receipt to compare to my groceries. Obviously I paid... so I immediately went inside to return everything. That is not okay and frankly scary to have people follow you out and grab your stuff from you. The manager just kept telling me not to make a scene. Like how am I the one making a scene these people followed me out, took my things from me and tried to detain me. On the bases of nothing. I had paid. My receipt was in my cart on top of my groceries. Other grocery stores do not have this issue. I have never been followed to the parking lot or had my stuff snatched from me. It is not worth being harassed. For your safety, I recommend shopping elsewhere where they do not pay people to harass you.

So "self check out" is pretty self explanatory isn't it?Apparently not! I just needed a few items, but of course my register and another lady's register needed the attention of the self checkout attendant, so we stood there and waited. We had to wait quite a while because some inconsiderate idiot had the attendant scanning and bagging his groceries for him. And of course the attendant had to do it because god forbid a customer is told NO, you're in the do it yourself line, so freaking do it yourself idiot! So freaking irritating. Go to a regular checkout line! I hate this store, I actually dread having to go to this store. I'll just drive further and go to Albertsons or Walmart!The self checkout registers are always being irritating as well, always needing the attendant to come over and type in something. Shopping here isn't worth the hassle, go anywhere else!

The worst by far! rudest pharmacy staff. Not so much pharmacist but the techs. Rude manners on the phone and don't show up 15 minutes before they close. You will be scorned. Trying to call them is a joke!!! And if they do answer they have no clue how to provide quality service. Then put you on hold to hang up on you! I'm so fed up with uneducated people trying to do jobs they have no clue what they are doing. Smiths should get some tips from sister stores like King Stores that have standards on who they hire. Guess I have to go to an actual pharmacy after over 20 years using these grocery store pharmacies . Surprise they are no longer convenient!

I will be suing for descrimination, and make sure somebody loses their job for abuse of power and defamation of character due to public humilation . If you want to be publicly humiliated, and obviously discriminated, 10 minutes after walking into the store and having my items RIPPED from my hands. And THEN i was told to leave for almost hitting my eletric cigarette but i was stopped and had my stuff ripped out of my hands before i could even hit it. I Wasnt given any warning. Wearing clothes tighter then a china size Extra small Scubasuit, a tube top with no bra and a purse the size of pack of cigarettes. So i obviously couldnt steal anything even if i wanted too. It's ridiculous because My mom whom just passed away a few months ago, was the Manager at Smiths in Santa Fe; and Toas, New Mexico.For YEARS. I havent stepped foot into this location in 7 years. I walked in on the phone in the middle of a deep converstion. Needed to pick up a few stuff for my girls sleepover that we forgot . And i needed chapstick. Realized I forgot to put back one of the two chapsticks i was deciding between( distracted on the phone still) I then hit my eletric e cigarette out of habit, and i noticed right away and stopped my self . I then had the items I was carrying ripped out of my hands, and asked to leave for smoking. When i didnt even blow out a cloud of smoke because i stopped myself. I wasnt in the store for longer then 10 minutes before being escorted out and humiliated as if id stollen something. My father who is a VERY respected man. happens to be on the APD force since 2007, now APDs Helicopter Mechanic and Pilot. Point is. I made a simple mistake and almost hit my eletric smoking pen ONE time . And stopped myself . And from my backround i didnt and wouldnt steal anything especially from a Smiths company where my mom whose dead now was also very respected . I didnt have a large purse . Cameras can show i was in there for 10 minutes or less. Nice job publicly humiliating me, following me for doing absolutely nothing . i even put my chapstick back in fact . For supposedly " smoking" hitting my vape ONE time . That had to be nothing but discrimination. Couldnt even talk to me like an adult before ripping items out if my hand almost making me cry tbh. So much for having morals from my dad and respect for their company because of my moms time here . I might as well have stollen something and smoked the whole way out . Pu*** a*s security gaurd with ashy skin. I hope it was worth it .