Mandi B.
Oct 31, 2018
We held our wedding at The View Event Center, which is a site owned and managed by Simply Decor & Events. The location is gorgeous, and was just right for our wedding.When we arrived, the chairs were uncovered and the tablecloths had deep creases in them. Be aware that the basic package doesn't include the chair covers (even if you were told it does!) and includes their least-expensive tablecloths. Despite this, the manager on site the day of our event very kindly put covers on the chairs and swapped the tablecloths out.We had no problems with the venue or the staff until the manager left. Once she was no longer present, the staff began clearing tables, not just of trash from dinner, but also by throwing away wedding favors, florals, and other decor we had out. Many of our guests began leaving because they thought the event was over, even though it still had 2 1/2 hours to go. We ended up leaving early, ourselves, because we had no guests left!We also pre-paid for some wine vouchers for our cash bar. The bartender requested that we hand out the vouchers, so we put a friend in charge of them. At the end of the night, we still had 20 vouchers left. The bartender charged our guests full price for glasses of wine if they didn't have a voucher; this was after asking us to hand out the vouchers rather than keep them at the bar for free use by the guests. We feel double-charged for those drinks, and were offered no means of making this right, since it isn't the bartender's job to keep track of the vouchers that were pre-paid for. We frustratingly overpaid by $100 for wine that the bartender can now re-sell at another time.Overall, the management is phenomenal, and our experience was a good one. The venue is beautiful, and I'd highly recommend a walkthrough for anyone interested. Just some suggestions: make sure everything you're promised is written out to the letter on the invoice, don't have an evening event here, where the manager might be clocking out partway through, and go with a strictly cash or strictly open bar, DO NOT buy the vouchers, because they're not afraid to double-dip for the drinks that are already covered by those.
Read MoreKaren B.
Feb 1, 2019
We had our son's wedding here and it went phenomenal! The staff met with the bride and groom multiple times, as well as included many questions and calls from my husband, myself and the brides mom. They answered and accommodated and also respected the bride and groom as the final say! They did awesome! We couldn't have had it done any better then this! I think it's a great place to have an event. Lovely not having to go from place to place for your wedding! Thanks Annette! You were fabulous!!!
Read MoreK N.
Apr 21, 2015
Worse customer service ever!!! I Left several messages and never once received a call back from them, and they never answer their phone either!!. Also, i sent them an email and didn't get a response for four days. Their website says they work by appointment only but I'm not sure how you're supposed to schedule an appointment if they don't answer, or why anyone would even want to give business to a company that operates in this fashion. When I did finallllly get a response back from them, I asked if I could come in and see their available linens for wedding venues and the answer they provided me was "We won't know our openings for Monday until Sunday night." I'm not sure what that's suppose to mean. Geez thanks very helpful!NOT!!!! Do yourself a favor don't bother using this company for any of your party planning needs .
Read MoreEsmeralda A.
May 21, 2019
I booked this venue for my wedding reception recently, and let me just say the communication I had with Akshay was amazing, not once did I feel stressed or worried, I always felt like we were on the same page about the image I had for my wedding! If I had any questions or concerns I could send him a text and he would respond within minutes! His team is very respectful and professional! They did great working with other vendors I booked. The venue was perfect, my guest really enjoyed the outdoor area especially during sunset! Also I received a phone call from him the day prior to the wedding just giving me a pep talk about not to forget what this day is about! SO SWEET! What other vendors do that!? I really appreciated it! 10/10 would recommend!! :)
Read MoreRated: 3.8 (38 reviews) · $$
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