Maxine L.
Jan 31, 2022
Do not recommend at all I called them on a Thursday and here we are Monday and my ceilings have been leaking in both bathrooms and it's something I consider an emergency it's rite over a toilet and apartment managers said that I would have to wait a week it's crazy to me there is mold growing in one bathroom and it's bad and they won't look into someone coming out sooner in there eyes it's not that bad do not recommend this place at all!!!
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Ishmael M.
Aug 31, 2023
I have lived at the Sierra Meadows Apartments for the last five years and it has managed to get worse each year. Specifically in the time that the new management had taken over. This property is infested with roaches, the pool is constantly closed in the summer, and the office is rarely open. Also, the once affordable apartments have skyrocketed in pricing with little to no maintenance being done.Currently, the parking lots are being repaved which leaves residents with minimal space to park especially on weekends when the apartment allows people from the Dirty Bourbon to park on the property. Instead of coming up with an alternate solution the apartment decides to tow residents and smack them with towing and boot fees of almost $200 a week before rent is due. Another instance involving the parking here occurred a few years back when the apartment did no maintenance to a dying tree that hung over the parking spaces. The lack of effort on the apartments end resulted in the tree falling on my car destroying my windshield. I have always paid my rent on time and done my due diligence to be a good resident at this property, but after all this time and lack of care I am fed up. I do not recommend living here
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Michael R.
Jul 6, 2022
When moving into this apartment, I was referred to a rent payment portal. I went ahead and set up "auto payment" so that my rent would always be paid on time. And then today, I find that the auto payment did not work, and that I was charged a 115$ late feeI was told that nothing could be done about this, and that I did not use the "correct portal". How was I to know there were TWO rent payment portals, and that the only one I was made aware of was the incorrect oneWould you believe that this portal, on the main website, that says "Make Payments" is the WRONG PORTAL??https://liveatsierrameadows.securecafe.com/residentservices/sierra-meadows/userloginIf you stay here, be absolutely sure that your auto payment is set up in the "correct portal", because if it's not, the payment will not go through, and they will shamelessly take your money
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Lauren C.
May 15, 2023
Horrible apartment experience. Sketchy residents and sketchy activities on the property.
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Robin E.
Mar 16, 2022
Robin your place for a Apartment is great I'm going to get back with a Applications for my family to rent I'm going back today.We're going to get the Apartment 4/1 @9AM I Just need Renters Insurance I need some help finding the people that are doing this work Insurance Bids Thanks
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G L.
Dec 26, 2020
Absentee management is putting it lightly. Poor sound insulation means you hear your neighbors all day long. Good luck if you complain about something because no matter what they will not take care of your problems and will just wait until someone moves out be it you or the tenant causing problems. Buildings are 40 years old and clearly look like it. Disgusting brown latex paint on all the cabinets, appliances that constantly breakdown. Very hard water with virtually no filtration, it tastes terrible and leaves film and mineral buildup on everything. Roaches are also a regular occurrence made worse by the large gaps under the doors. About their "renovated on-site clothes care centers" the machines are decades old and do not get fixed. One "care center" has a machine that has been sitting with stagnant water in it for months."Security" is a joke, there are no cameras anywhere and very poor locks/doors/windows. There is a security car but it drives through maybe once a night and never gives more than a warning or contacts police when needed. There is also a large window everyday when there is no one to call because the office closes and the "security patrol" does not start until hours later.There is vandalism, drug selling/use and abandoned vehicles regularly in the parking lot. Again good luck complaining about any of this, management actively discourages you from calling the police. They say there is a fee for not picking up after your pets but not only is that not enforced, some people actually use bags for their dogs but then leave the bag sitting on the grass where it stays for days or weeks at a time. Do not listen to the few overly positive reviews on here, they are not real. Just stay away.
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Eddie K.
Jan 7, 2018
This has become my favorite complex in Albuquerque. The staff is welcoming and caring, they are willing to help you out if your willing to help yourself. Don't expect a hand out but a hand up. This gem is tucked away and off the beaten path. Many that live in Albuquerque don't know about this gem. Great place for kids, (playground and swings in complex.), And yet you don't hear kids around the complex. Apartments are well insulated, and sound resistant. I only hear my upstairs neighbors because they are dragging and moving stuff. The office Staff is a team that understands this is your home and treats you like a resident and like you matter.Now let's talk about the home, these are beautiful apartments. Vinyl hardwood floors in the kitchen hallways dinning room and bathroom. Beautiful carpet in the living room and bedrooms. No joke when I say this is a perfect place. If your looking for a home you have found it. Doesn't matter if you have babies or fur babies this complex welcomes you.Give them a call and come tour their homes. This complex isn't big so hurry before they are all rented out.
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Cathi N.
Jan 19, 2020
Hope is the worst manager ever When you complain about noise after 10 PM she accuses you of harassing them My daughter has severe PTSD and anxiety in the running and stomping after 10:00 p.m. was destroying her mental health We had to get out of there I was not on a lease and she is suing me For over $1600 if she had done her job i may not have left like i did if she had done her job i have recordings of the noise that i will send to the corporate office If you smart you will not move there
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Cici M.
Feb 26, 2019
i wish i could give this place -100 stars because this apartment complex has been shit, they let us live in a cockroach, mold infested place. we would call maintenance to come fix it and they didn't do it till our ceiling caved in. they just painted over the mold didn't get rid of it. they put my window on backwards so strangers could break in. i would never recommend anyone here in a million years
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