Shamarie Sais, MD 3602 Campus Blvd NE Albuquerque NM 87106
Rose M.
Mar 31, 2023
I absolutely love Dr. Sais and her entire staff. They are extremely kind and professional . I received fillers and dysport and I'm extremely satisfied. I traveled from Seattle to recieve these services that's how good she is. If you are in need of finding a solution for fatigue she helped me get back my energy.
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Alicia B.
Nov 20, 2019
Dr. Sais is the most incredible OBGYN I have ever been to. You will instantly feel comfortable when you enter her office. She is knowledgeable and kind, and I love that she also does skincare services!!! She is the only MD I trust to balance my hormones AND fix my wrinkles!! Her office is so beautiful and inviting, you'll never want to leave! Oh, and I LOVE that she keeps a Christmas tree up all year!!
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Victoria C.
Jun 28, 2023
This place is amazing. I've been searching for a good doctor for years and haven't found anyone close to the standards of this office. Dr. Shamarie and her staff are OUTSTANDING. Took amazing care of me during my cystoscope. I am so grateful to have found them.
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Simone B.
Jul 18, 2019
Extremely incompetent and rude staff. Was referred here by my doctor for ultrasound, scheduled appointment, was told I would receive callback with the out-of-pocket cost. I receive email asking me to confirm my appointment, I clicked to confirm. A week later I still haven't received a callback. I call and speak to someone, they say they will callback with the cost. No callback. Next day I call again and leave a voicemail. No return call. Next day I call again, am told they don't know, they give me the phone number for Dr. Sais nurse Nancy. I have to call Nancy, Nancy doesn't know either. Nancy says she will look into it and have someone contact me. I tell her to email me the cost as I'm at work. I receive a call TO MY WORK OFFICE from them "returning my voicemail", i ask why i am being called when I specifically requested email, and why are they calling MY JOB? Girl apologized and said she doesn't know the cost and will email it to me. I receive an email asking me to confirm my appointment FOR THE 2ND TIME, and still no listing of the cost. I call back and speak to someone for the 5th or 6th time, explaining I have been trying to get a cost quote from them for over a week and everyone keeps giving me the run around, and that I did not give permission for them to call me at my job, nor did i give them my work number. The receptionist cut me off mid-speech and talked over me, i told her to wait as I havent finished speaking, she said I was talking over her, i informed her I WAS SPEAKING FIRST WHEN SHE INTERRUPTED ME. I told her I did not appreciate being called at work when I specifically requested email. She had the audacity to outright lie and say I left my work number on the voicemail to be called back on. I told her this was an outright lie, as I NEVER give my work number to anyone unless work related. She proceeded to read off a work number i "had provided", the number she read out is the direct line number to my desk in my office, I DON'T EVEN KNOW THAT NUMBER BECAUSE ALL OF OUR OFFICE PHONES RUN OFF OF ONE MAIN OFFICE NUMBER. She lied outright, the only way she could have had that number, is if she *69'd my voicemail because I made the call from my individual work desk. Due to being messed around for a week and a half by this office staff, being told I have to call Dr. Sais nurse Nancy directly because the office staff have no idea of costs (this is their job to find out the info, not MY job to go calling round THEIR staff for basic info), and then being talked over and lied to by her receptionist, I told her to just cancel the appointment and i'd find another OBGYN office with competent staff. Dr. Sais, you came highly recommended, but you need new staff familiar with the concepts of honesty, customer service and basic understanding on how to return a client's request. This experience was awful and entirely avoidable.
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