Scott's Fencing

Not good. Initially, it appeared to have gone ok and we were happy, but as the fence weathered over the course of 18 months, it became abundantly clear that Scott's Fencing had used the wrong nails and the fencing had staining on the middle and lower row of nails over the ENTIRE length of the fence. It's important to use galvanized nails to prevent streaking and staining on the planks. We waited, as suggested by Scott's, for the wood to dry and then had a contractor apply the stain. The painter said, "they used the wrong nails, you should not have this staining!" I contacted Scott's to see what they would do; they gave me the run around. I called the supplier of the nails and the other fencing contractor to get their take, and they both said we should not have gotten the staining. Scott's response is they have a one-year warranty and they would not address the problem, and this type of staining, depending on the weather, will not appear within the one year. We wish we had gone with the less expensive contractor for this project but chose Scott's due to the reviews. We felt it important for future potential customers to know that they don't back their product or address customer issues.

Rude management, unreliable communication and very poor experience. Would not recommend them under any circumstance. Extremely high turnover and unprofessional when you inquire about who your new contact should be. Within one year of design of 60K fence we had three contacts that resulted in the manager being aggressively rude.

Without a doubt, Scott's Fencing is the place to go if you need gates, fences, bollards, etc. The staff there is very friendly and helpful. Chris Fetters helped me get some concrete bollards up in front of my warehouse garage door quickly, efficiently and at a fair price. Chris was sick but he still came over and personally supervised the installation. This was probably the smallest job his company did that week but he treated me as if I were ordering a $100,000 fence installation.Around town they have a consistently great reputation for doing what they say they will, the way they say they will, when they say they will and at the price they say they will.In my experience you can trust these guys. Next time I need anything that is fencing related, I'll call them.

I've called 3 times now to get someone out to my home and bid a fence job, someone answered each time and supposedly copied down my number to call me back, I have yet to hear from anyone. clearly they don't want or need the business, maybe a residential job doesn't pay enough for them (or only certain neighborhoods) and they only want large jobs, I don't know but I do know that I won't use them or recommend them based on this alone...

In the beginning everything was well. Received a quote, parts were ordered, huge deposit made. Installation started - poor installation, missing parts, and no follow up. Upsetting, we wanted to use a local company to avoid the big box mentality. When a problem arose nobody wanted to take responsibility nor offer a reasonable resolution. - Very disappointed in their "after the sale" attitude. They need to follow through on what they promise. - Stay away.Don't fall for the, "yes, we can do that! No problem."

Worst service ever!! Paid over 2k and still have a fence that doesn't work.. Manager Chris is absolutely horrible!!!

Nice woman answered the phone promptly but I was told they wouldn't be interested in repairing our aging coyote fence and gates as they have a $1500.00 minimum. Wish they would've said they don't do smaller jobs in their advertising.