Rodeo Plaza Flowers & Gifts

I ordered flowers a week ago and wanted them delivered to Rosario Cemetery on the 4/15/24 but they said the office was closed so they wouldn't be able to deliver them until the next day I called the cemetery and they said no one has deliver any flowers and they have been there all day and her excuse was they probably close for Lunch They only deliver at after 12 and close at 330 she told me they are understaffed and it's been a crazy week I live out of state I had to call them to see if they were true to their word then they told me they have my phone number wrong Everything that happen went wrong then it happen again my message I wanted on the flowers was wrong sheesh who is Susanna I'll not be ordering from them again I told her no one has apologized to me she could doesn't know what happen What a disappointment and I paid almost $100

The service seemed good for an over the phone order. My only recommendation is that it be a standard that they would send a photo of any arrangement to the customer...it just gives the customer confidence on a long distance order that their order was done well & worth the money!

They listened very carefully to what I wanted and made a few minor suggestions. The delivery was on time and the arrangement was beautiful.

Please do not make the same mistake I did by deciding to order from this company. I ordered a Mother's Day arrangement for my Mom that was delivered yesterday. I requested the arrangement to be heavy on the carnations since those are Mom's favorite flowers. What she received couldn't have been more disappointing. I authorized a budget of $75 for the arrangement and my Mom received a dozen carnations, 3 other flower stems and a ton of filler greens. Insane! I *know* carnations are one of the cheapest flowers out there. I called Rodeo Plaza Flowers today and asked what they would charge for a dozen carnations and was told $35. When I explained the situation and my concern about the price difference, then the story changed about how the flowers were way more expensive now for Mother's Day. Unacceptable. If that was truly the case, one would think the price estimate for the dozen she just told me would have been much higher, right? Never again will this place get any business from me or anybody I know.

After my experience at Rodeo Plaza Flowers and Gifts, I will never use another florist! I'm in Florida and it's so nice to know the team there has my back when I want to send flowers to loved ones!! From one florist to another I truly appreciate you!

Karen helped me design and deliver a beautiful arrangement three days before Mother's Day when most other shops were out of fresh flowers. Delivery right on schedule and the flowers looked fabulous.

Love, the. arrangement, flowers. so fresh, and lovely. The. roses. in the. arrangement, are the. largest. that I have. seen. Beautiful work, and. the. young. lady. who delivered them was so sweet. Your. shop is. new. to. me, glad. to know. that. you. are there.Norma Mendes

I ordered the deluxe last Friday and this is what was received earlier today. This obviously does not at all look like the deluxe. I immediately called to complain and provided the manager with the attached photos. She was empathetic and agreed to look into it. Upon her review, the manager agreed that the photo of the arrangement delivered looked nothing like what I'd ordered. She even informed me that this was that florists second complaint. She assured me that the problem would be corrected and a new arrangement would be delivered before the recipient would leave for the day. I was pleased with her willingness to make this situation right. The second delivery was by far much nicer and that made me a more satisfied customer.However, once again, I was terribly disappointed to know that the delivery person could not just apologize and go about business. Instead, this individual who made the delivery was unprofessional. This woman even made the recipient uncomfortable by apologizing for me and telling her that this was truly my error because I was confused about what I'd originally ordered.Seriously?!! Please take a look at the photos and you be the judge.

BUYER BEWAREA coworker was in a terrible car accident, the office pulled our funds to purchase her a beautiful bouquet of flowers to help left her spirits. We purchased the premium Teleflora's Iridescent Beauty Bouquet for $157.00 including tax and delivery from Rodeo Plaza Flowers. You can see by the photos what we ordered and what was received was not a premium quality product. When I contacted the florist they said the owner would contact us in a week as it was Mother's Day week and they were very busy. I never received the call. I reached out to the florist today giving them the opportunity to make it right. I was told there was nothing they could do as we waited too long to contact them. I explained the coworker was out of work for over a week recuperating from the accident, we did not see the photo of the arrangement until her return to the office. Again the florist was not willing to provide any type of restitution for their poor quality service. I will never purchase from or recommend Rodeo Plaza Flowers to anyone based off this experience. BUYER BEWARE

We ordered over $700 dollars worth of flowers for my mother's funeral at least 1 week prior to the services at Terry's Florist. We received a call 5 hours before the service to tell us that they couldn't provide the flowers because of mothers day and they used my mothers flowers. If you want to get beautiful flowers and great customer service, call Rodeo Florists in Santa Fe. They made the sprays as beautiful as we could have imagined. They delivered them and were instrumental in having a beautiful service for my mother.