Rich Ford

Terrible NEVER TAKE YOUR VEHICLE HERE FOR REPAIRS EVER!!! They ripped my daughter off, I was with her. She left her car there with the promise that she would have it repaired, that they knew what was the cause of the issue. Clearly they did not. We picked up the car I followed her home and the same thing happened as before we took them the car. We turned around and took it back again. Another 1500.00 later it's doing the same thing. We picked up the car and traded it in at another dealer ship. We will NEVER GO TO RICH FORD AGAIN. Yup they are getting rich off of young girls trusting them. Never again. Rich Ford you suck!!

The sales division is ok, the service department is understaffed and poorly staffed. Due to staffing they do not provide acceptable service to customers. I have taken my vehicles here several times and never got the service that I got at Toyota.