Rhino Realty Property Management

I am writing to let future tenants know that Rhino Realty treated us very fairly when we moved in. The house was and is in good condition, and it is a very fair price for the area we live in. After renting for two months, we found out that our property is now managed by Karie Taylor. She was one of the partners of Rhino, and she and Alex separated the business. Unfortunately we are one of the only houses that were transferred to Karie's business Elevated Management. She is/was the problem with this company. Alex, Vanessa, and Tiffany were all very professional and we could not have been happier. However, Karie is one of the most unprofessional, and difficult people I've ever had the misfortune to work with. She is erratic, accusatory, and financially corrupt.even though our lease indicates that we are responsible for all utilities, she is convinced that we should pay the water bill through her business. I have undeniable truth that we have been paying this bill, and we when we confronted her with that, she accused us 'inflicting bodily harm' to her and said she would bring the APD with her the next time she visits. She also insists that we landscape the backyard that is full of weeds and puncture vines. We have maintained the front and back yard and she still threatened us about removing all weeds from a yard that is literally covered with the. My husband and I feel really unfortunate that we were not able to continue with Rhino Realty. If there are any concerns that you have after reading this YELP page, please know that this business is great and you should not be worried to work with them.

DON'T RENT FROM RHINO REALTY PLEASE!!!They will indeed screw you over, even if you are an excellent tenet. Repairs dont get done and they add on extra charges without a warning. They have no sympathy for elderly, disabled- they WILL EVICT YOU for being 3 days late on rent, even if you give them a heads up. Yes, it's true ,the tenants that behave well are the ones they screw over the most!

I rented from rhino realty at the 12621 townhouse apartments. They did not for my toilet for 8 months... I had to use a bucket of water to make the shit and piss go down... I put in 6 maintenance request for it and they kept canceling them. I lived there for 5 years, the rent went up from 690 to 1000 and the property got less and less upkeep. They charges me for everything they had to replace upon moving up $500 dollars for light bulbs and repainting. I do not recommend anyone to rent from them, they won't help make your rental safe or even have the basics of living comfortable... Pamela beesly should be fired for her customer service. Really hate this place, they will screw you over even if youre a good tenant. ​

If I could put negative stars I would. If want to waste your money on rental applications that are never processed, are unable to get ahold of your renter company for days in 100 degree weather when your A/c goes , and would like the company to ignore your time sensitive request to vacate the property, choose rhino realty. They'll be sure to make your life miserable. Once you sign onto a lease you will never be able to get ahold of anyone. They force you to message through text and never respond, not even sure it's a real person talking to you. Their inability to do their bare minimum as a rental company has costed me about $2,500 in addition expenses in the last couple of months. For your peace of mind and pocket AVOID AT ALL COSTS.

We were trying to get apartment information and we leave messages and their phone system sucks. Talking to people is not in there service mentality. Very disappointed!!~Joyce

Rhino bought the land and took over from my last landowner. Since then my rent has gone up 200 but the land looks the same if not worse than before. Not to mention the rude, greedy, and unprofessional staff.

I have been renting with Rhino Realty for multiple years and every year they have gotten progressively worse. It is nearly impossible to get in touch with someone there and when you do they always act like whatever your problem is, is not their problem and they will continue to try and pass the blame instead of taking responsibility especially when it comes to heavy appliances (i.e. water heater, AC unit). They changed their maintenance system to an online portal which is never responded to unless you make multiple requests, which they just wind up cancelling anyways so as to not to have to deal with the issue. When confronted with said information they simply said that's all they can do.If you value your time and money and definitely some peace of mind, DO NOT UTILIZE this company for anything. If they were a toilet paper company, I wouldn't even use them to pick up after my dog!

Slum lords which I don't mindHowever, the agents are damn near impossible to get a hold of, and refuse to go with ur prefered method of communication when u have question. I just feel they need better values and be more aviliable when someone wants a CALL discussion with the leasing agents

WARNING!!! Property Owners and Property Owners thinking about doing business with this racist property manager company. On their website, they are lying to you saying they manage and make your property the upmost importance and take care of your property. I read the information their site has to property owners. Do not believe it. They let managed properties run to the ground and do not keep the property owners informed about what is really going on. And with maintenance ​, they bilk the owner for unnecessary and unwarranted repairs, which they own rhino has a direct financial interest in given they own the maintenance company. So will bill the property owner by continuing to say their property needs all this continued repair all while bilking the owner out of a lot of money. Do not trust this property management company with your properties. They lie to you, they lie to the lessee's all while bulking you out of your money. You'll end up in a lawsuit if you trust this company.

RhinoVSLions.com: I've had a frustrating experience with Rhino Realty, dealing with unreturned deposits and poor maintenance. Communication is lacking, and tenant needs often feel ignored. If you're facing similar issues, check out RhinoVSLions.com to share your story and connect with others. You're not alone.