Rental Management Services

After years of renting in cities all over, my wife and I basically treated property management services like corrupt dictators that we mostly just don't want to notice us. Carmela and Rose-Anne defied our expectations every single time by being the kindest, most genuine people we've ever rented from. They were incredibly understanding when little things stopped working or when things needed scheduled service. The companies they hired to do services like plumbing and bug spraying were all top of the line and also blew us away with their friendly, neighborly service.Our elderly dog even spent his last months at that house and his end-of-life care was very difficult and caused some wear on the house. Again we were terrified to report it, but when we did, the first thing Rose-Anne and Carmela did was comfort us on the loss of our dog.Truly if you just want to be treated like a person, by real people, I have never met the equal of this company.

Someone below says "Every time we called about an issue they seemed like we were bothering them"I called to inquire about a place they had on their website and was definitely bothering them. The woman repeated my name like it was trash. She ignored most of my questions and asked other questions instead. I was so upset and confused. I would NOT rent from them if I was homeless out on the street; just to never have to speak to her again.

I have worked with Rose-Ann and her team for 20 years as a landlord. They are tremendous professionals. I count my lucky stars to have found them so long ago.

My husband and I began renting from RMSI several months ago and they have been great! I work in property management as well and I don't think I could have found a better company to lease from. Rose-ann met us to move in and she inspected everything thoroughly, didn't intentionally leave anything out or report it vaguely! Every maintenance issue we've had was taken care of in a timely manner, just emailed them and within a few days I heard back from them and a vendor was calling to schedule repairs! I'm so pleased with them and would definitely recommend them to anyone looking to lease in Albuquerque!

My husband and I have enjoyed the care of our multiple properties for many years now with Carmella and Roseanne. They not only take amazing care of our properties but provide us the peace of mind that when the home comes back to us it's in the same condition as when we put it in their care. They are knowledgeable and professional in all aspects. I know that we certainly appreciate all of their hard work! We would highly recommend them to anyone who wants their property in good hands and want to set their minds at ease in the role of "landlord".

Worst rental company I've ever dealt with, they lie constantly, they're cheap, and they let our water heater stay not working for over a week and did NOT pro rate our rent. Run for the hills if they are renting a property you are considering living in.... horrible, lying, miserable, despicable "human beings" at this company. Sewage has been coming up in the tub drain for months and they keep claiming to fix it but once again it's not fixed after roto rooter left. Our ceiling is leaking, the swamp cooler smells like fish which they claimed to fix a month ago. Not to mention their attitude every time you call. They clearly hate their jobs and just not good people. Worse than a lousy, pushy, used car salesman that we all hate.

Light touch, positive presence. A company willing to arrive quickly, efficiently, and kindly. RMS tends to the needs of their tenants, without conveying as invasive, or overbearing. Mark is a fast, reliable handyman and property owner.Reed is receptive, diligent, and works well with others- Willing to go above and beyond, as the situation calls for it.Very solid rental company- Rent from them!

We have rented through Rental Management Services for almost 3 years. If we have any issues they are quick to respond and personally come to the house to evaluate the repairs necessary. I would highly recommend anyone needing a rental property to contact Rose Ann Martin.

Do Not Rent from this company that claims they treat you like family. I'm in the middle of divorce and they were not helpful. They continued to contact me at work instead of utilizing my cell phone. They are VERY unprofessional, and I highly recommend you try WRI properties instead. WRI properties can approve you within 24 hours instead of waiting days for these unprofessional personal to contact you. DO NOT RENT FROM rental management services inc, save your money.

RMSI is the epitome of an underhanded, deceitful, sleazy and corrupt company. They are shameless in their crooked dealings. I made the mistake of contracting with them to rent my home while I was working in a different state. Initially they came to inspect the home and to my surprise they were so meticulous that they pointed out things I hadn't noticed in the 5 years I owned the house. I only mention this as the scenario was completely different when the tenants moved out. I had paid over $200 for my house to be professionally cleaned before I left and the house set empty for about 30 days before it was rented. Prior to the tenants moving in the house of course it needed to be dusted, a minor surface cleaning in which they charged my over $350 for. This was ridiculous. At the same time they sent their handyman (we are using this term very loosely) to change a rubber washer in a shower head and allegedly to tighten the nut on the gas cock behind the range in the kitchen. Funny though I installed the range myself and know to a certainty that the nut was properly tightened with the use of nylon tape made for gas fittings. They charged me $175 to do those two things, literally less than 15 minutes of work and that is allowing for the bogus nut tightening. I know cardiac surgeons that don't make that much money. There were plenty of other bogus charges for stuff that didn't need fixing. In total they nearly embezzled my entire first month's rent which was $1195. Anytime I spoke with either Carmella or Roseanne they were annoyingly rude and condescending, as if I didn't have a right to question how they were sending my money. Neither of them have a clue as to the fact that they held a fiduciary responsibility to me not the renter. Once the tenant moved out they again started in with the bogus and overpriced repairs that just so happens to benefit them. They charged so much bullshit, to the outgoing tenant, that "their people" took care of that there was not enough money to repair all of the actual damage in the house that the tenant did. They were not nearly a meticulous inspecting the house for damage when the tenants moved out they missed torn carpet, chips on counter tops, curling iron burns on counter tops and severely damaged floor molding just to mention a few. Their flunky did however replace a garage door remote that the tenant had lost with a used beat-up remote and charged the tenant $75. You can buy a brand new replacement remote for my garage door for less than $30 and it takes about 5 minutes to program. They lined their pockets with as much of my money and the tenant's money as they could and left me with a torn up house and no money to repair it. They are shitty little underhanded criminals that only intend on taking advantage of you and stealing your money. Stay as far away from them as you can, they are scathey!!!!