John S.
May 20, 2023
To be fair to Red Rock Realty, I need to update my review. After posting my review, I talked to Marissa Baumann the next morning, May 12. I explained everything and she said she would get me some answers. She talked to the owner of the rental residence within a few hours, that same day! She convinced the owner to pay half of the costs of the new fence and to remove the tree from her yard. Red Rock Realty mailed me a check that same day. Red Rock Realty hired a tree removal company. The tree warping the bottom of the fence was cut down on May 18. Marissa will be applying poison to the stump on May 22, so it doesn't grow back. Marissa Baumann kept me informed with updates, was a pleasure to deal with, and solved all my problems. I would highly recommend Red Rock Realty now, after dealing with Marissa.
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