Raby Home Solutions

We remodeled our entire kitchen and Raby supplied the cabinets. They definitely went above and beyond for us. I was a bit indecisive and their interior designer took so much time to help me pick colors. She even Facetimed with me so she could see my home, and help give advice. Bob, helped with measuring everything, and was so patient with us in deciding what cabinet and drawer sizes to order. The cabinets did take a little while to come in, however, it was completely worth the wait. Their installer was incredible, and made sure everything was 100% perfect. He even installed the handles at no additional cost. We are now remodeling a few additional rooms in our home, and will only order our cabinets through Raby. Overall, great experience, and I highly recommend Raby for high quality cabinets and customer service.

The owner of this chain is extremely rude. As a new home owner looking for new floors, I will never shop at this store due to the out right disrespect this old man showed me. Good customer is a corner stone of good business, not blocking a potential customer in your parking lot and staring you down.

Had Raby's Home Solutions put in a USA Made vinyl planks, for $16,000, the installation we were told would take 4 days, but ended up taking 10 days. The 2 man crew were very knowledgeable on the install. However, 2/3 through the install they realized they didn't order enough flooring. Our house was incomplete for 4 weeks while waiting for the new shipment to arrive. Once flooring arrived, it did not match the first batch that was already installed. This issue was brought up to the owner and sales rep. We were under the impression the owner would come by to see the floor, but instead we were told Raby's were going to put in a claim for the floor to be resolved. The owner offered us $500 to live with the current mis-matched flooring or install completely different flooring through out house for and additional $1,600. Again, we went back asking for someone to come see the finished project. There were a few other things with the project that needed attention, they refused to come look at and fix. Not happy, we needed Raby's to come up with a better solution. It was an awful exsperience, no accountabilty, owner was not reasonable. Many times we had asked for an email options to resolve the issue and never received one. Extremely unprofessional.

I went to Raby's (no coincidence that it's pronounced like the disease that causes you to foam at the mouth) to get a price on wood flooring. They charged me $50 to measure my house and finally came back two weeks later with an absurdly high price quote, including a number of things I hadn't requested and weren't required. When I questioned the proposal the saleswoman ignored my questions altogether and stopped responding to my emails. I sent a final message requesting the measurements I paid for and that message was ignored as well. Don't waste your time with Raby's unless you enjoy poor, unresponsive service and want to pay a premium for it. I've worked with many contractors over the years and have never had a worse experience. It cost me $50 to learn how bad they are. I'll save you the money and trouble. Run!

4 days after Leslie Garrison stated she didn't have time " for this"...all my tile was delivered by another store!Now for the other bath and kitchen ...thousands lost to Raby as a result of pathetic NON service.

This is the second time we have used Raby Home Solutions. As was the case with the first time (full house of new carpeting), we found the showroom to be well arranged and Leslie, our sales person, was well informed and very helpful in helping us determine our needs. The ordering process was easy.Leslie indicated a two-three week delivery timeframe which turned out to be accurate. The men who installed the new bathroom flooring were very professional and obviously quite experienced. They were able to finish the project within three days.We could not be more pleased with the overall experience with Raby Home Solutions and our salesperson, Leslie.We highly recommend this business.

Poor sales, product and awful communication/resolution after install issues. Wanted to shop local but never again with Raby.

I didn't look at these negative reviews at the time we purchased our floor. And I am glad I didn't. We had a COMPLETELY different experience. Pleasant from the beginning to the end. Knowledgeable staff (Leslie) and the owner (Mr Ralph David Raby) himself came to measure our house for the laminate flooring we put in. The man they contracted with to do the installation was above reproach. He worked continuously during a hot summer week. I NEVER saw him taking a break. And everything was installed perfectly. I have looked at these floors for one year and I can not find any flaws or repetition of the pattern. This is from a very "attention-to-detail retired math teacher"!!! So pleased with this company

Omg, let me just say we were so stressed out how our tenants ruined our carpets and travertine tile floors. After many phone calls to carpet stores we called Ruby's home solutions. A lady by the name of Sarah Fink answered. We were short on time and money and she sprang into action. She searched high and low for the best deal for us. The next day she called and found a better quality carpet and perfect color that was in our price range. Also, she re-did our travertine tiles that I thought were permentaly ruined. I never saw someone especially a women work as fast and hard as she did. Sarah Fink your amazing ! Thank you.

I went to Rabys and worked with Amy. She was knowledgeable and so easy to work with. My installer was amazing. I am thrilled with my new luxury vinyl floor!