Scratcher car
Scratched Car after car wash
Passenger door
Back
Scratched Car
rear end dripping soap and water
Reciept
Back seat
Other side of back seat
Passenger door
Broken frame
front window
completely wet hood and soap running down
My brand new car is scratched!!! Can't believe these people take no responsibility.
Cracked under mirror
Entrance
Detailing area
Front panel gross!
Office area
Linda G.
Nov 19, 2024
Don't buy the one month service plan. They don't' tell you they auto renew it every month. Very deceptive!! And when you figure it out, they will not give you a refund. Illegal practices!!Just buy what you need, then get the heck out of there. Or go somewhere else to start with.
Read More
Jennifer Nicole G.
Jul 28, 2024
Terrible service! I've been paying for the highest tier car wash for over a year on 3 vehicles. For two months in a row I called corporate to cancel my membership and I continued to receive erroneous charges for two vehicles that were not even present in the state! After a third attempt, I was advised my accounts were cancelled and had additional time left before the membership expired. Upon trying to get my car wash after cancellation but before expiration, I was denied! Mark, the so called manager at the location was less than helpful. He confirmed I'd paid for the month but wouldn't let me thru. He offered zero assistance or option and is why this location is losing so many customers. Taking my business elsewhere!
Read More
Larry H.
Dec 7, 2023
Quick shine on McMahon, very rude Manager they red flagged my monthly service sticker. Manager took it from me and wouldn't give it back. I told him I would cancel it then. Had to quickly snap a pic of it so I would have the number to be able and cancel. Very unprofessional would not recommend this company.
Read More
Stephanie C.
Jun 20, 2023
Windshield was cracked. Called the business to notify them about the equipment and the customer service manager Alisha returned my call. She was extremely rude, cut me off multiple times, constantly repeated that "we aren't responsible for damage if you've left the property." Refused to provide me her last name, stated she did not work locally and would not provide me her boss number. I've been a customer for three years, I told her the lack of concern for the damage caused is frustrating. She did not care about keeping me as a customer or care to resolve the issue. She ended the convo with a sarcastic tone, "there is nothing further to discuss so I am terminating this call have a good day" unfortunate they have someone like this working as the customer service manager training other employees how to treat customers like crap. I hope the business listens to the recorded call to see how she is treating customers. An apologetic tone would've gone a long way with this. I'll be looking to file a complaint with corporate on this employee.
Read More
Rey C.
Mar 3, 2020
Brand new location, Express Car Wash are important to me,because as an outdoors person not always looking for high price car wash but just get the outdoor grid off and the ability to vacuum the interior and head out for my next adventure for affordable price.Yes, car washing varies, but this location offers many options, from a $5 Express to Unlimited Wash Plans.My first visit was the Manager special for $11 which covered everything that I needed done.
Read More
E G.
Oct 16, 2024
I had my car DAMAGED and because it was older than 7 yrs old, they will NOT cover it. HEAVENLY will NOT give you any information about the owner ,claims department etc. she's basically worthless. Had to keep calling them because they don't even have the professionalism to reach out to the customer after messages were left and emails were sent. I WOULD BEWARE OF BUSINESSES THAT DAMAGE YOUR CAR AND LEAVE IT TO THE CUSTOMER TO FIX IT. I WILL NEVER GO BACK THERE
Read More
Jeff J.
May 3, 2024
Today May 3rd 2024 I paid for the premium wash at Quick Shine Express Car Wash on E. 53rd in Davenport Iowa. I have been supporting this business for years. Today midway through my car wash a piece of equipment in the wash scraped the passenger side mirror on my car. I called and spoke with the manager and I was told that they are not at fault. Absolutely unacceptable!! BEWARE OF THIS CAR WASH IF YOU TAKE PRIDE IN YOUR VEHICLE.
Read More
Denise C.
Jul 2, 2023
The guy put us too close to the car in front of us, and we kept hitting it in the car wash and he didn't even care. He didn't give a flying f*** about anything. And because of him, our front is smashed, We can't even open our hood.
Read More
Ryan T.
Oct 23, 2023
Want to thank the staff at quick shine for outstanding customer service? Special thanks to Brian and Alysha you guys were awesome ...thanks again .
Read More
John G.
Oct 14, 2023
Love this Car Wash at the Corner of Unser and McMahon. Kind of expensive @ $10 but it does a very good job. The only issue that I had was going in the lane to pay -- I went in the very left lane to pay, and it wouldn't accept 2 different Credit Cards. It was very difficult to read the display on the Card Reader. I jumped to another lane and FINALLY got the Card Reader to accept my card, but it took over 5 minutes between the 2 lanes to get done what should have been 30 seconds. Note to Management --- PLEASE get this issue resolved !! Other than that, the actual Car Wash does a Great Job !! Just needed to get the dust off before I wax it, but it really did a Beautiful Job !! Thank you thank you !!
Read More