Plastic Surgery Institute of New Mexico

Professional, knowledgeable, and excellent bedside manner. I am so happy that I went with Dr. Knotts from the plastic surgery institute. Initially, I had a consultation from a different office (Mayberry) but after a very negative experience I decided to give Dr. Knotts a try. Every staff member has been extremely kind and helpful. Dr. Knotts addressed each of my concerns with patience and understanding. I am three days out from my lipo and already love the results. I will be coming back for a tummy tuck.

I am now 6-weeks post-op, having had a face lift. And I am very pleased with my result. Dr. Chen is an excellent surgeon and his skills are top notch. He is conservative in his approach and realistic in setting expectations. My results exceeded my expectations.

Dr. Chen was recommended to me. I chose to use his services over the insurance paid Pres doctors for breast implants that ruptured. Now several years later I am dealing with silicone that was not fully removed and left behind by him, autoimmune disease and lymph nodes that are now full of silicone bilaterally.

My entire experience from start to post op has been really great. I had decided I wanted a breast reduction after years of considering it and I was DONE and wanted it asap. I contacted The plastic surgery institute to book a consultation with Dr. Knotts. They didn't have any apts available before I was leaving town for three weeks but they said they'd tried to squeeze me in. I was so excited when they called me back a couple of days later to say I could come in early the next morning. All of the staff were kind and professional at the office. Dr. Knotts is really easy to talk to and answers all of your questions thoroughly and offers more information you may have forgotten to ask about. He was kind but realistic when describing the procedures and what outcomes could be established. He also had a good sense of humor which put me at ease. I didn't feel rushed and I felt heard and understood. I decided not to do all the lipo I had initially asked about but decided to just go with the breast reduction and he was very supportive. I never felt pressured or like he was trying to upsell me. He genuinely cared and wanted me to get what I wanted/needed. The day of my surgery was an early Monday morning he was still very kind and reassuring. The nurse and anesthesiologist at Sandia surgery center were also very nice, funny and professional. I really felt safe and taken care of. Before I knew it, the surgery was over and I groggily peered down at my new small boobies they looked great even then. My post op visit was short and sweet bc I didn't really have any questions and everything looked perfect! Every steps of the way Dr. Knotts has really made time and space for me to talk or ask as many questions as I needed to. His work is beautiful! I had asked for something specific preop that I didn't think was going to be possible but he nailed it! I looked at tons of other before and after photos of different surgeons around the country and I have seen very very few as good as my results. I went through many reviews of Dr Knotts on various sites and I don't think I ever found a bad one. Everyone seems to love him and his work, myself included. I really cannot recommend him enough. If I ever choose to do any other procedure again I will surely come back to Dr. Knotts. I'm looking forward to my next post op apt when I'd usually be dreading any Dr apt! I think that says it all.

Highly recommended. Best plastic surgeon in albuquerque. Preoperative and post op nurses very professional and excellent experience.

I will rate Doctor Chen a zero and advise anyone considering using him to consult another surgeon. Most women looked forward to having a "mommy makeover" but my surgery turned into a 3 year nightmare! It first started when my breast became undone and I developed a hole inside my breast. I literally could put a Qtip inside my breast. Doctor Chen did not provide any antibiotics for the infection nor did he offer to close me up. I asked about the scaring and he said no one was going to look under my breast. I could! I was called Botched by an ex boyfriend that broke up with me after the surgery. A few days later I ended up in the ER with a collapsed lung. I tried to get ahold of Doctor Chen through his office and medical center, but his guard dog Shannon wouldn't let me speak to him. Later, I developed a pain on the right side of my belly. You could see an obvious lump. Doctor Chen said it was fat and did lipo in his office. At least that's what he said he did. The pain got worse and never went away. I had a CT scan done and it showed a hernia. Doctor Chen called the radiologist and told him it wasn't a hernia, it was fat. Why would Doctor Chen want to change the results of my CT scan? Two surgeons both agreed it was a hernia. I went with one surgeon who performed surgery for a hernia. My stomach developed an infection. I had to have another hernia surgery because I oozed with contamination . I don't think I would of been in this situation if Doctor Chen treated me and followed up with aftercare. Doctor Chen only cares about money, not the patient. The patient is a template moneymaker. Doctor Chen does not want to resolve this. There is no medical integrity when a patient has to suffer. I should've left his office happy and feeling confident. I live with regret everyday. It's your body....buyer beware!I will rate Doctor Chen a zero and advise anyone considering using him to consult another surgeon. Most women looked forward to having a "mommy makeover" but my surgery turned into a 3 year nightmare! It first started when my breast became undone and I developed a hole inside my breast. I literally could put a Qtip inside my breast. Doctor Chen did not provide any antibiotics for the infection nor did he offer to close me up. I asked about the scaring and he said no one was going to look under my breast. I could! I was called Botched by an ex boyfriend that broke up with me after the surgery. A few days later I ended up in the ER with a collapsed lung. I tried to get ahold of Doctor Chen through his office and medical center, but his guard dog Shannon wouldn't let me speak to him. Later, I developed a pain on the right side of my belly. You could see an obvious lump. Doctor Chen said it was fat and did lipo in his office. At least that's what he said he did. The pain got worse and never went away. I had a CT scan done and it showed a hernia. Doctor Chen called the radiologist and told him it wasn't a hernia, it was fat. Why would Doctor Chen want to change the results of my CT scan? Two surgeons both agreed it was a hernia. I went with one surgeon who performed surgery for a hernia. My stomach developed an infection. I had to have another hernia surgery because I oozed with contamination . I don't think I would of been in this situation if Doctor Chen treated me and followed up with aftercare. Doctor Chen only cares about money, not the patient. The patient is a template moneymaker. Doctor Chen does not want to resolve this. There is no medical integrity when a patient has to suffer. I should've left his office happy and feeling confident. I live with regret everyday. It's your body....buyer beware!

I recently had a breast lift/reduction with Dr Knotts. I had one 15 years ago with another surgeon and was extremely happy but he wasn't available so I did a consult with Dr Knotts. The initial consultation was great and I felt like Dr Knotts listened to me. I was consulting on a couple other procedures and then ultimately decided to just do the breasts. He definitely started giving me more of his vision versus my vision. He was unprofessional in my opinion and there was virtually no aftercare. I saw him twice after surgery once the day after and once two weeks later. My last surgeon saw me five times the last being a year later to make sure I was happy with my results. Depends what you're looking for. I was very happy with the outcome of the surgery but the rest was very lacking and is just as important in my opinion.

I am beyond depressed since having had a breast lift with Doctor Chen, after a couple of missed appts due to a family emergency's he told me i was no longer welcome in his office. I can't afford to fix this botched job either. This has really affected my life in so many negative ways.

I'm reviewing after a year of my surgery in which I had a tummy tuck. I'm disappointed in the results I got and frustrating for the amount money we pay to feel better about yourselves. Dr. Chen didn't stretch my stomachs enough to get the sides to have a curvy look. Instead it's blotchy and still don't feel good about myself. If your older this is the place to go but if your young find somewhere else to get that more curvy flat look. Stay away! Take your money elsewhere!

I had breast implants done with Dr. Chen. I am 6 weeks post op and very pleased. He worked with me on sizing and not knowing the size of my past implants. He was very honest with expectations, factoring in not knowing what he was working with exactly. He exceeded my expectations and I love the work he did. His staff is amazing and answered multiple questions and emails quickly. I plan to go back for a tummy tuck. Would highly recommend!