Plant World

This place is HUGE. They have a vast selection of plants at pretty good prices. Their peeps seem to be fairly knowledgeable. BUT unless you know about the plants you are buying--like you're a pro or something--I'd shop elsewhere. Last spring, on sort of a whim I bought a very cool plant called a "Blazing Saddles Mangrave" for my backyard. Putting it in a prominent area of my garden, everything was fine and I enjoyed it for the rest of the year. Until winter, the first frost hit and it promptly died like a flopping fish out of water. Mind you, this plant cost me $48 in a 2-gallon container. No warnings about this problem, though every year Albuquerque goes through several frosts. Yes, down at the bottom of my receipt it reads, "No guarantees on plant life." However, nowhere in the tag info and no one on the staff warned me that frost was a problem for this plant. When I called in the off-chance they might help me out with this (I'd be willing to take store credit.) the manager informed me of their policy. I guess I should have asked, but it would have been great if they could have warned me or at least included frost info on the labeling. UPDATE: I was ready to modify this review when Sara, one of the managers here, contacted me with the promise of some help finding a more suitable replacement plant. Last week I drove across town at a time when she said she'd be there. She wasn't. Today I called ahead to make sure she would be available. The staff assured me she was there. I showed up and, after waiting 1/2 hour, she was still a no-show. Annoying.

We seen this place hundreds of time as we drove down the highway. Today was the day we stopped. We had seen some tree roses earlier and liked them because we can keep the dogs away from thorns. They had a wider selection and additionally there were quite a few hybrid trees. So we bought a couple and added some stuff to help with our soil. Since this is a wholesale business - we became members for a one time fee of $25. Our total for roses, soil amendments and the membership was less than the cost for 2 plants at the last place. This is our new go to for plants and gardening supplies.

We spent $300 on grass seed here after carefully tilling and preparing our soil. The grass is doing okay but all the milkweed that came with the seed is really thriving. I'll never be back

We have been in the throes of a large backyard project and this was the only place that had the plants (and quantity) we needed during the fall (rather than the summer). After seeing the poor reviews, I was really reluctant to even try here but out of desperation we gave it a shot. Our experience was decent though. The plants we purchased were all very healthy and their pricing was about average for this particular variety. However, their mandatory "membership fee" so you can access wholesale prices is kinda BS. Glancing at some of the other prices of items while we were there, they are hardly what I would expect for wholesale, especially when you're having to pay to even have the privilege of shopping there. They don't negotiate even if you're buying a large quantity either because they're already "wholesale." That being said, they have a ton of variety but the "maps" they have of the facility aren't very helpful so it took us wandering around forever to find the plants that were in stock and there wasn't really anyone around to ask for help. Only after we were in the checkout line with part of our order did they tell us that they could've had all the plants ready for us to just pick up after we wasted about 45 minutes finding them and loading them into the little carts then trekking to the opposite side of the place. Would've been nice to avoid this hassle had we known but ya know...no one around. All in all, it was an ok experience for us- we got what we needed and they were really the only ones to have it because of the time/season but I would recommend calling around to some other nurseries on pricing if you know there is something specific. The selection was also good but be prepared not to have much help with anything.

This nursery caters primarily to wholesale. Retail customers who pay a $25 membership fee are allowed to shop there but don't expect any kind of assistance like you might find in most nurseries. I was looking for a specific type of tree that was listed on their website as having 37 in stock. Unfortunately, I couldn't find the tree. I went to the customer service desk twice asking where I might find it. I was directed to two different locations where I scoured all the trees looking for the one I wanted but it wasn't there. On my third trip to the customer service desk an employee started raising hell with me for skipping the line. He said I had to get in the checkout line with all the people and their carts. Then, once I got to the front of the checkout line, I could go over and wait for a customer service rep to acknowledge me and allow me to ask my question. I saw no signs or directions to indicate that that was the way to get customer service. So I left empty handed.Needless to say, this was a pretty exasperating experience for me. While they have a lot of plants and they look to be in pretty good shape, it seemed that retail customers were an inconvenience to them. My guess is that if you know what you're looking for and distinguish it from hundreds of other plants placed in the same general location, then maybe you'll be okay with this place. For me, I've already paid my $25 fee so I'm going to try it a second time later or see if I can order online for pickup. Wish me luck!

Nice people, great inventory- call ahead to check stock if you have something specific in mind, and be patient that the phones might be always ringing and you might be on hold, depending on the day or time. I bundle several items to make the most of delivery to Santa Fe, which is priced by the flatbed. The staff uses walkie-talkies to communicate with each other and golf carts to transport plants and people, which is very efficient, even if you might wait a few minutes.There were random watermelons growing on the ground in the conifer section yesterday- the driver stopped to pick a ripe one- it was fun.

Use to love Plant World until stated to look at ornamentals that would be 10 feet tall by 10 feet wide, non fruiting and no suckers. Stated to look at ornamentals. Bought 3 total (1weeping Crabapple and 2 Snowfall weeping cherries). After purchase when raised concerns on different visits they stated they will never get taller than when purchased, don't live where they will reach 10 feet tall, and finally they don't have enough staff to know all their products. wont allow returns. Crabapple fruits like crazy and is horribly ugly as about 4 feet spreading out to 10 feet with copious amounts of suckers. Both cherries sprout suckers and 1has lots of fruit. These were $200 each tree. Would not recommend anymore if you want factual info.I feel ripped off.

I just want to thank John Stump for being so knowledgeable and approachable on Sunday when I was there.He had answers to my questions and walked to where things were.Plant World is lucky to have him and I will be back because of him. I live in the SW so I travel far to shop there!

I walked around for 30 min and got no help even though I passed by at least 7 workers. I was looking for a certain plant and couldn't find it. I found it at a different closer plant store off Lomas.

I just revamped my entire back yard, and it is gorgeous! I have been wanting to do this for 7 years, but I felt lost in what plants to pick, what was drought tolerant, and what did well in shade or NM's full sun. John Stumpf, the plant concierge at Plant World, was amazingly helpful. He listened, looked at photos, and assisted me in selecting the plants I love. I will even have fruit in the right season, fall color, and flowers in spring and summer. I can safely say I would still be going around in circles without my plant consultation with John. I highly recommend Plant World and John Stumpf's assistance.