Phone Fix Place

Part of my screen was slow in reacting to typing input.The gentleman at the counter suspected dog hairs under my screen protector and did a courtesy cleaning while I waited.All good now! And no charge! Wonderful place!

I called to tell them what was wrong with my phone. They quoted me the price to fix it, and it was very reasonable (ear speaker cleaning and charging port). They said it would be ready in 3 hours. When I showed at the store the following morning and she created my ticket, it was significantly more than she had quoted me. She wasn't sure why it was more, but said that was the price. She did say she would take $10 off for the miscommunication. She told me it would be ready in 3 hours. I never heard from her all day until I called before closing. Apparently she had issues replacing the port and wanted to keep my phone for the next technician to look at. The following day, no one answered the phone until after lunch and he claimed she never left him notes so he hadn't touched my phone. I told him what he needed and he said he would get on it. For the rest of the evening, I never heard anything so called before closing once again. He said he worked on it for 5 hours and wasn't able to replace the charging port. Once again, he wanted a third technician to see it the following day. I called first thing and talked to this technician. He said he had notes and would get on it. By lunch it was fixed, and he told me he did the same thing the first two technicians had already done and it was working fine. The charging port they put in wasn't compatible with my battery so they replaced the battery too. When I went to pick up, I explained they had my phone 3 days for a 3 hour fix and he said he didn't know why the other technicians had trouble (seems like they need more training as they are not able to do simple repairs). Additionally, I told him I was quoted a different price than it rang up. He was aware of the issue. Apparently they have a price sheet they look at when you call, but when they ring you up in the POS system, it's actually a lot more expensive. This is very poor business practice. With all of these troubles, he still charged me the full price for what I was quoted over the phone for the port replacement, but gave me the cleaning for "free". Also, this new batter they put it is very weak, I blow through the charge on it, and apple says it is not a genuine battery. I guess I have knockoff parts now that still cost me $100. I question this business' morals and competence. Highly NOT recommended.

Super service, quickly had my phone's battery replaced. Seamless transaction, excellent price

Great, friendly, and rapid repair of our samsung cracked screen. Great location with lots of parking.

I love Quick Mobile Repair's honesty, integrity, and follow-through. I don't hope for additional repair work for my cell phone, but it is reassuring to know that these guys are here and can do such a quick turnaround if I need them again!

Great service surprised me with an lower price. Gia was very friendly and quick. I'd recommend The Phone Fix Place

Managed to shatter my IPhone 15 screen and brought my phone in the have the screen replaced. They had it done and back to me in under an hour and it works great! Significantly faster than having to go wait at the Apple Store! Thank you Phoje Fix Place. I hope I don't break my phone again, but if I do, I'll be coming back here to have it replaced!

Cyndi and her team are great and make phone repair a breeze! Took my own and my husband's phone in that we have both been scratching our fingers on from the cracks for wayyy too long and Levi took care of our screens so quickly!

Great service and friendly got us in and out in hr..thanks Alan would definitely come back again !!!!