Patio 505

When we were thinking of replacing our wood stove with gas we shopped all the local stove shops.While there are knowledgeable people at all the stores Bill at Patio 505 is the best of the best.Knows his products and happily there for me with after the sale questions and advice. They have an amazing inventory of really cool stoves, grills and furniture.If you are in the market for a stove or furniture make sure you stop here!

Not for nothing, but Patio 505 was the ONLY place in town that carried stoves in a more modern design than your standard iron box that looks like it was made in the 1800's, so that why I went in initially. They seemed a bit overwhelmed with their recent move (I can absolutely relate to that! Moving is the worst!) but none the less, cheerfully, and patiently helped me pick out a wood stove that would perfectly suit my family's needs. I knew next to nothing about wood stoves and I really, really appreciated all the info and guidance. Made buying a stove a pleasant fun experience, almost as much fun as having a cozy stove for a cold winter's night! I will definitely shop here again if I need patio furniture because they seem to have a great selection of that too.Really nice folks, highly recommended if you are looking for a wood stove or patio furniture.

While the staff is nice, the products are garbage. Bout a $3000 pellet stove and it heats the 5 feet in front of it and that's about it. I could have gotten the same thing from a $50 space heater. Waste of money.

This summer my patio umbrella caught a gust of wind and fell over, breaking one of the metal rods. The amazing owners repaired it in a timely fashion at no cost. They get 5 stars for customer service!

I bought over $10K worth of patio furniture and the fire table had slate tile on it. I haven't even had a chance to use it once and one of the tiles sloughed off a piece. Neither OW Lee furniture maker nor Patio 505 stand behind their products! Don't waste your money buying patio furniture from them. I would expect better customer care for the price.

We needed to replace all the cushions on our OW Lee patio furniture. They had worn well for many years, but it was time for a refresh. Debo took my order with great care. Kim followed up with me by informing me of the dates when the order was finished, when it was on the way, and when it arrived. She also helped me load them into my car. They're just a joy to do business with. They exceeded my expectations at every step. I expect to order more items from Patio 505. We're very happy with their inventory and their caring service.

Awesome locally owned business, you get the customer service and expertise that you don't get say at Amazon, the personal service is exceptional. Owners are very involved and pours of their business as they should be, quick to answer any and all questions. Stop by and check these guys out. I bought the Napoleon Prestige Pro 500 propane gas grill and could be happier.

Great service nice things when you are purchasinghowever return policy poor! We bought a log hoop never opened never taken out of the box. Wanted to return it within a month like most stores. We had received one as a gift. We're told it had to have been returned within 7 days. That really needs to be printed on the receipt.Owner called back apologized we were able to exchange the employee on the phone had made an error. They made it right.

Stopped by with my husband. No one acknowledged us but that's ok bc we would not take anything in there even if it was free!

Customer service the way it used to be. We have been so happy with the products and support we have received. I will say, too, that quality isn't cheap but you always get what you pay for. They are very supportative, have great ideas and will work hard getting what you want. We are big fans.