Old Town Pizza Parlor

First of all, I LOVE this restaurant.....normally. We went with a group of seven adults for my birthday at 4pm on a Sunday evening. Our server was very nice, but our food took almost 90 minutes and came out at all different times. We ordered beverages (sodas and wine), and it took almost 30 minutes and THREE requests to get our wine. Then, we ordered a calzone, a meatball sub, two small pizzas and one large pizza. It took FORTY FIVE MINUTES for the first large pizza and small pizza to arrive. The second small pizza came out about 10 minutes later, the calzone after a full hour, and then finally, as we were preparing to leave, the meatball sub came out. When we prompted questions, the server told us that they were having oven issues. She was nice, but it seems like if that were the case, they would have told us this when we were seated. I think she was the only server, but the restaurant was not very busy tonight. Then, the alfredo sauce ordered with the calzone came out after I was ready to box up my leftovers. The server said they only had mint iced tea and Coke Zero but the menu saids Diet Coke (if you drink them, you know they are not the same). Why is Diet Coke on the menu? They were not out; she said they do not carry it. We waited an additional 15 minutes waiting for our bill, when the server said she would take payment at the counter. We had told her how we wanted the check divided (when we ordered, we told her who was with whom), but of course when we went to pay, it was one large check. She gave my husband a little attitude when he asked her to please split the check, and then there was a big dude looming over her as she cashed my husband out, as if my husband was being rude. She seemed very irritated to be asked to split a check with multiple parties, when we had asked for this clearly in the very beginning of our dining experience. We were VERY VERY nice and understanding to her the entire time, and she had ample opportunity to tell us there was an issue, or a manager could have come and spoken to us. I will say, the server comped our two glasses of wine, which was $18 and we did appreciate that, but this whole experience was horrible! We took our 5 friends with us for the first time they had ever been to OTPP. I am not sure if any of us will go back for a long time, but this experience could have been improved in SO MANY ways. I will say, the food was good; always tasty. Just so slow and SO frustrating to be left in the dark until we finally asked why our food was taking so long. It is just really unacceptable for a restaurant to serve various people in the same party at so many different times. Literally, 45, 55, 65 and 90 minutes! Just not right!What SHOULD have happened is we should have been told there was an oven issue, the drink menu was changed, and that they were short staffed. I never anticipated pizza taking 2 hours to arrive to the table, nor did I anticipate items to all come out at completely different times! Inexcusable.

The food was decent, but the service was disappointing. We arrived around 2 PM with only one other family in the restaurant, yet it took 25 minutes for our food to arrive -- just a simple 12-inch pizza. While the flavor was good, the pizza was clearly overcooked after being reheated, leaving the crust hard and unpleasant. To make matters worse, the pizza came out cold, as if it had been sitting out for a while. The table next to us, who had ordered before us, was informed their pizza had burned and had to be remade.Overall, the experience was underwhelming, and I wouldn't return.

My son and I went on a Wednesday just before noon and we were the only ones there. I was glad to see some local draft beer choices. Our margarita pizza was just like I like it; crispy, lots of tomatoes and fresh basil. You order at the counter and seat yourself. We choose a table overlooking the Rio Grande Blvd; I enjoyed the sunshine coming through the window. Our server was extremely attentive and friendly. I'll definitely be back.

We have been talking about trying this place for years but it's not close to home and just hasn't worked out. But yesterday I had an appt near there that ended right before dinner so decided to give it a shot. Was super easy to order and pay online for takeout. There is a little parking lot just south of it or you can park at the walgreens and walk across Rio Grande. The inside is great, wish I had grabbed pics. Cool Adobe house turned into comfy seating, an order counter and video games. Staff were attentive and helpful. I was in and out in less than 5 mins. Everything smelled amazing and it was a long 20 minute drive home. We got the 12" Stampede Pizza, Calzone with pepperoni and mushrooms and a Brownie. All were really good. Their crust is tender, flavorful and perfectly chewy. Generous and good quality toppings.The brownie had a little crisp and was really tasty. We will definitely be back!!!

Tonight was the letter O for date night. We tried Old town pizza parlor. We got the most refreshing iced tea brewed with mint. It was delicious. We ordered meatball sliders to start and a the kitchen pizza minus tomatoes. The food came out super hot and fast. After a couple bites of the slider, I asked for a side of marinara sauce and it added so much extra flavor. You could taste all of the flavors of the oizza. The balance of cheese, to crust, sauce and toppings was right on par. They do an amazing job here and we will be returning again to try the pasta. We also met a lovely couple who talked with us about restaurants and we got to share with them our favorite places.

I can't say much about the food because I didn't stay to eat, but as soon as we walked in, the ambience was bad. The front entrance worker was fighting with a customer and giving major attitude. We were never greeted, and when I asked a question, I was given a very rude. That there was nowhere to sit. There was crowds of people just standing around while others ate, and the whole vibe was just off everyone who worked there was extremely stressed and rude and it was a very hostile environment. I've never eaten there, but my husband has and he said I am definitely not missing much anyway, as a local this is not the way we should be treating customers in old town .I don't think I will ever go back.

The post office worker suggested this spot to us so we headed over and had a great pizza! My mom and I shared the small Genoa Pizza which was really yummy and unique. We wanted a pizza that wasn't super heavy with red sauce and meats because we were walking around Old Town and this was perfect option. The outdoor area is also very cute!

This was in my drafts and never got to post when we went in October.This place was super cute and on the main road if you're trying to find it. We walked over to it from the clothing/shopping area down the road.The staff was pretty friendly.We ordered the Maui Wowie Pizza 10:10

Food. Ordered a parlor salad which was quite tasty. Every bite was a good one. Had the baked ziti it was good wish it has more Ricotta and wish the meatballs were not slices but overall was hot and tasty. Also had the fresh brewed mint tea with lemonade so so refreshing highly recommend.Service. Amazing there was only one server she did a great job. Was on top of the drinks and was super friendly. All you can ask for. Thank you for great service. Ambiance. This is a small mom a d pop shop good space. Will try the pizza next time!!

I had the albuquerque turkey sub sandwich with a house salad and ranch dressing. it was good. I had good service. The waiter was nice. next time I will try the meatball mozzarella sub sandwich with chips.