Oasis Vape & Smoke Shop

Once upon a time, this branch of Oasis was outstanding and the help extremely knowledgeable and able to assist with nearly any problem. The knowledge of the juice wares deep and wide, and IMO tasted quite a bit better. Now not so much. I haven't been to the Paseo store recently, but they rock. The last time not so much as the counter assistant informed they were unable to help with technical matters that didn't involve a product not under warranty. The owner of the one on 528 near Southern in RR was quite rude, and tried to blame me for not reading some warning on the wall that the included mini USP cable was required for a pen style/on board battery, when the fit had become impossibly sloppy, making charging near impossible. (as if that would have made a difference with a lousy jack receptacle. If you're looking for glass, the Menaul store has a huge selection. Can't comment on those prices. Long story short, stores vary in terms of customer service. The juices are OK, prices are so-so, the rewards have an expiration date one needs to me mindful of. Technical expertise is also highly variable, and looks to be less available than previously. Those of us who have been vaping for quite some time likely have standards that may no longer apply in todays highly commercial, legally restricted era. Those truly were the days. So take this review with a pinch of salt--we were spoiled, and the experience now is seldom the same. But I also believe Oasis has also been spoiled by it's success, and doesn't have the same attitude as a few years back.

My go to shop. Staff is super friendly, they usually have what I need on a regular basis. Good shop with a great vibe and nice staff.

The selection and variety are amazing at the store. Unfortunately the staff gets a -1 star. To be fair, I have only been one time and this review is based off that one experience. I needed batteries for my vape, and my usual local shop was out of them. They actually recommend oasis, that's what sucks. So I head over to oasis. So much crap in there, I couldn't believe it. There was also only one person working, and I had to wait about 10 min in line while the person helped everyone in front of me. When it was finally my turn, I asked if she had batteries. She said yes, then apologetically told me they're $30 for the pair ( I pay much less at my local shop). I reluctantly agreed since I needed it. She asked for my Id, I pulled it out and gave it to her and she informed me it was expired. She started to explain that she's required to scan my id. I asked "for batteries?" And she told me they were considered "tobacco products". I gave a "smells like bs" look and then she asked me to leave the store. Bad on me for the expired license but shame on her.

Most of the time I have very good service, and reasonably happy folks helping. I have social anxiety so while l limiting capacity yelling from the counter, across the other customers equating to every person in the store staring at me while I'm told to wait outside is rough on my anxiety factor, although I don't have a suggestion really that I would want to insert as a way to remedy this, it would be nice to not have to be in that situation for me. I did however find out about curbside pickup due to having that happen, which I will most likely utilize, but it will cut down on my. Being able to view products and possibly add any product I may not know are available.

Very cool smoke shop with massive selection of products. More importantly is the great service and product knowledge from the staff.

Had to be the best experience I have ever had in a smoke/vape shop I've had in a long while! Very knowledgeable and extremely helpful! Two thumbs way up!! I would defiantly recommend to all my friends and everyone I talk to looking for a great place to shop!!

Hookah Experience: Don't use the in built in bar hookahs. Had a terrible experience with them both times I tried it out. If you find yourself a seat, the traditional hooks are fine. Location: Parking is horrid on Thursday/Friday/Saturday nights. Don't even try to park here, use the strip mall across the street. Price: Great value for the quality of hookah and the specials are attractive also. For value, this is the spot. Venue: The pictures do this place justice. Outside of the bar area, it's not as glamorous as these pictures appear, but again, I would still come here, it's just worth mentioning. Summary: The staff is very attentive and this place is well worth the trip if you're looking for a place to smoke in the area. Again, parking is an issue and I had a bad experience with the built in bar hooks.

I went in to buy juice and the guy refused to sell me the amount because he'd be out of stock and wanted others to buy. I think that is ridiculous. I was purchasing it not asking for a discount on it!

Poor customer service, long waits.Bought some juice from this location. Had to take it back.They reblended it but still tasted like medicine.I took it to the Rio Rancho where they made it right.Remember, glowing reviews on Yelp are either friends, or employees.Look@ the # of reviews.

This place is ridiculous. Everything is overpriced, the kids that work here have no knowledge of the equipment or the products. If you want to visit tool bag central, stop by this place. Pay quadruple the price of many reasonable stores. Low quality juice if you want to keep spending money because you get bad advice. Horrible place, especially if you know what you're doing. They're like a weasel car mechanic who tells you that you need something when you don't.