New Mexico Pest Control

I called to get information as I was moving into the area. I was concerned because the house had vigas and the inspector Told me he had a centipede fall from the viga infront of him and they have spiders in them. So you can imagine my concern. There was a pest inspection scheduled, but when I asked her she said nothing was scheduled to my surprise. You are going to ask questions when looking for a pest control. But this company cancelled the pest control appointment, didn't tell the realtor or me as to why. So I contacted my realtor and when he called to find out what was going on they said they cancelled for personal reasons. who does that? No wonder they don't have such great reviews. And the women who I spoke with was the receptionist not a pest control person. I was respectful to her and thanked her for her time and shared when I moved there I would call them. After speaking to my realtor I called back to speak to the manager and They blocked my number and didn't even have the decency to let me know what happened. Unbelievable. I asked a lot of questions and what their guarantees were. I guess they don't like inquiries. Buyer beware. There are many others who welcome inquiries so onward and upward.

My call was returned and I was told that they would schedule an appointment "when they were in my area." Well it's been about 3 weeks and I have not heard back. Either they never come to the east side of town or they forgot all about me. Good customer service is hard to find these days.

The company was a little hard to get of ahold of in the beginning. But after they called me, one of their guys came out and did a thorough job with the mice in the split system on the roof. Took care of everything and it wasn't terribly expensive. 198.00. Very pleased and recommend them highly. Good job guys. Plus good advice

I called these guys becauae they had great reviews through google. Unfortunately I wasnt too impressed with the service. You barely get to speak with anyone when you call. They might not even call back. We had them spray, we are still seeing little pests before 30 days was over. Called them and no one has called back. Not too reliable. It is unfortunate. $135 isnt something our family can just come by and blow on something that didnt work.

I implore you, DO NOT hire New Mexico Pest Control!The worst company I have ever experienced - extremely unprofessional and unreliable.They have terrible customer service/management with zero communication skills and no accountability to their "customers".They take your money, they do not take care of their clients.I have switched my properties over to Critter Control who have the best customer service; they treat their clients as clients and take care of all of their concerns and needs.Save yourself the trouble and hire Critter Control!

These folks are really poor at getting back to you...I used them years ago before COVID and a guy names David rocked....he told me he was leaving. Well, too bad, because now they are terrible....they may be ok if you can get them to your house...i wouldn't know.

I have used this service for several years on a monthly basis. The would come and spray around the perimeter of my house. A few months ago we added a security system with exterior webcams. When NM Pest Control came for their monthly service call, we caught the tech on video wandering around aimlessly not doing a damn thing.......he didn't even walk completely around the house...He didn't spray.....he didn't check anything...but he spent 10 minutes walking around and another 15 minutes in his truck in our driveway. When I called NM Pest Control to talk to them about what had happened, they were not only indignant, copped an attitude with me (after admitting that the tech was no longer with the company) but told me that if I didn't pay the $37.00, they would send it to collections! Never once did they try to make good on this....they could have sent someone over to actually do the service...or how about a call from the owner with an "I'm sorry". This business is not credible, they charged for a service they did not perform which is not only dishonest, but criminal. Just because it is a small amount they know that I won't do anything about it......CRIMINAL business practice. BEWARE!

I need to update this review because I was wrong. New Mexico Pest Control shared the GPS logs with me and the Tech did go to my house. The truck was at my address for 3 min each month. I guess NM Past Control thinks 3 min at my house is worth 54.00 a month. No wonder they did not have time to leave a slip at the door.

I called for help with clothing moths. A guy came for l0 minutes with a spray can and left me pheromone traps for beatles which don't work on clothing moths..I called the company issuing the traps and they said he had left the wrong traps.

We had some sort of critter making a lot of noise in our swamp cooler duct and I am not one to mess with critters. Fortunately there are people like Mel Farris and NM Pest Control that take care of things that many of us would much rather not. Very nice gentleman and had some good suggestions to help ensure we don't become frequent customers. Highly recommend.