Chris K.
Aug 17, 2017
GO TO ANOTHER LOCATION!!!! THEY ARE CROOKS!!! I frequently use the MVD express on Eubank and Montgomery. I was in the area so I decided to use this location but this was a costly mistake. My registration had been suspended because my insurance (which I had the whole time) company did not send my current policy to the MVD. So 2 of my 3 registrations became suspended I was only made aware of one in which this location charged me like $80+ just to fix and then the next day I went to fix an accident made on the registration of one of my other vehicle to find the same problem on another. Now the Eubank location performed this action for free and then informed me cause my ins never truly lapse that it should have been free. Needless to say the Jefferson location are crooks steer clear and go somewhere else they are a private entity so if you choose not to support their shady business then they will inevitably closed their doors which would be a positive thing for all consumers. Hope this review helped other avoid being taken advantage of as I was.
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Beth P.
Jul 7, 2020
They don't respond. I tried to make an appointment online and was unable to. I tried "live chat" and the link was broken. I called and waited on hold for 30 min and no one answered. I finally opted for the automated call back and entered my phone number but no one ever called back. If you cannot depend on them to answer the phone, I cannot see trusting them with an MVD transaction. Go elsewhere!!
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