Metro Service Company

So far, so good! We needed a washing machine sooner than later, went to MSC, found a great Kenmore unit! Scheduled delivery & install, the delivery person was careful with the washing machine, which was nice too. Install went fine, needed a follow up visit, and their technician came out, checked the mechanical system of the washing and was able to correct the issue!

Bought a gas dryer from this place earlier this year. The motor already went out on it. We misplaced the paperwork and called to see if we were still within warranty and the person who took the call was extremely unhelpful. Basically said they don't have record of the sales/warranty and there was nothing they could do to help without that paperwork. Hmmmm.Would have been better off buying a used dryer from craigslist.

I discovered MSC a few years ago while looking to replace appliances at two rental properties. I have always been satisfied with the items purchased as well as with delivery and set up, when needed. Shari was very helpful and knowledgeable on my last visit a few weeks ago. If you can't afford new, I would definitely check out MSC. I also like to support local businesses.

Great service! Great value. Good inventory of reconditioned appliances. Good warranty and return policy allowed me to shop with confidence! Sherry (front desk) is super helpful and a pleasure to work with. Will definitely keep and use this resource in my rental business!

We visited several refurbished appliance stores in the area and chose MSC because we found them to be very helpful. Also appreciated the fact that Stephanie didn't use high-pressure sales tactics; she was very helpful. MSC's pricing is fair, their appliances look nice and are very clean. The experience was pleasant; we left feeling that we made the right choice, and knowing that we got a good deal.

I was able to find what I wanted at the store in a matter of minutes, and the range I chose was delivered the next day by Chris, who was nice and professional. Good value; I now have a like-new range for under $500

I will definitely buy from here again! I expected to spend all my Saturday to purchase a stove but Stephanie found exactly what I was looking for and I was in and out with in 30 minutes if even that. They have a great deliver time and set up deliver and take away the old stove for cheaper than anyone in town! thank you Stephanie for all your help!

Buyer beware. This company does not test their appliances before selling them. This is especially true for washers and dryers. So what you get is crap that you have to pay $90 to return. Not worth the trouble. Do NOT buy from them.

I had parked here for literally less than five minutes and the owner complained. Parking is packed. I would recommend anywhere else for service and I'm sure anywhere else wouldn't complain about you using their parking for less than five minutes when the store has no customers.

I have had the pleasure of dealing with this company a couple of times over the past 3 years. Each time the very helpful staff assisted me with finding the right appliance at a very reasonable price. They are genuinely interested in making the sale easy and totally uncomplicated! They answered all of my questions, gave me time to make an informed decision, and completed the sale efficiently. I am a realtor in Albuquerque and find that my customers will often request a recommendation of a good used appliance store. I will always recommend MSC!!!!! Great job, guys!!!!!