Maddox Management

Had a friend live in some of their apartments. The staff of Maddox was very rude to most of the people there and they did not clean up very well and the apartment complex and the dryers were horrible for drying. At least a dozen times the fire alarms went off for the whole complex because their dryers were so old and probably not cleaned properly. Not my words that's from the fire department. I just wish that management would actually treat the people that live there with respect and just basic kindness.

I want to thank this company so much! I have been with them nearly 3 years and they have always been nice and attentive. example: my oven went out. I went online and let them know and they sent someone next day to see what was going on! not only was the problem fixed the replacement has exceeded my expectations! Because they know I like to cook for my family and bake for fun, Barb went above and beyond in getting us a New updated stove and I couldn't be happier

If you want a property manager with an attitude, zero transparency, and a ton of hidden fees, use Maddox. If you want a good experience, use someone else.

I have known the Maddox's for many years. They have done an amazing job managing my rental property in Albuquerque. When things were in need of repair they always let me know and found quality people to do the repairs. They found great tenants and made sure that all of the financials were in order. Also, they're great people and a real pleasure to deal with. Damon, Barb and Liska are extremely professional and I would recommend them without hesitation for both landlords and tenants.

The staff was great! Damon Maddox always found a way to work with my family throughout my lease and some. I enjoyed the memories of the residence recommended and the neighbors we met throughout our time here. Thanks for all your help.

My experience with this company has been very stelar, so far. I've been looking for an apartment in the ABQ, while out of town. It has been a nightmare: the only thing I can find is private rentals, who require you to be in person to hold, or the all too common disgusting chain apartments, with their disgusting brown carpet, and empty promises of the good life. I ended up doing a google search, and found these guys. I called their office and spoke with a very pleasant receptionist. The following day I was able to go onto their website, place down a deposit on a great apartment in a great area. The process was super easy, and done within an hour. Damian was also super pleasant and easy to work with. I very rarely write reviews, but after the positivity I received, after all the negativity the rest of the town showed me, I felt I'd take the initiative to write something nice, because they, honestly, deserve it.

I've lived in my apartment for 20 years, since September 2003, & while it's not the greatest it's been home & something I'm proud of having been able to do for myself. Over the years, I've had roof links & they have all been centered over my bathroom. So, when I got a new roof leak in August it was no big shock. I reported it to my property management company & they came out and fixed it. No problem. Until September...Leaks popped up in new places in September & were bad enough to lead to chunks of my ceiling collapsing exposing what looks like rotten, moldy ceiling insulation. I promptly reported it w/pics...see attached pics which are digitally timestamped from September. And...my property manager sent out some guys to patch the roof again but they were ineffectual. (They sucked? Weren't any good? Did shitty work?) The leaks have continued through October & this month & since the roof hasn't been fixed no work has been done on the interior at all so I still have stuff falling & still have exposed rotten, moldy ceiling insulation hanging in my bathroom over 2-months later. I've paid rent up til now. My 2-bdrm is ridiculously cheap so I've always let things slide, not wanting to cost too much money but this feels like it's just too much to deal with.The negligence on the part of Maddox has been surprising and disappointing as they have, in the past, provided timely assistance to maintenance issues when reported.

Maddox is the worst management company I've ever rented from...they're rude and dismissive and do not even pretend to act like they care about their tenants. My apartment was absolutely filthy when I moved in so it doesn't seem like they do any sort of cleaning between tenants. I'll be breaking my lease as soon as I find another place.

Worst management company I have ever dealt with. Nice to your face, but fake. I moved in several months ago to my place only to find many issues with it. On top of it, my place was dirty as hell. They didnt care. They also charged me a move in fee on top of a security deposit.

We were looking for a property to rent. We were assured we were the first in-line to view property. We expressed that we had been looking for awhile and we wanted the soonest available appointment. Andre Norris said we were the firs tones to call and we were the first in- line. He wasn't even sure if they had the keys it was so new. They scheduled the appointment the following morning. Meanwhile Andre with out letting us know they showed the property and had applications submitted. That put us third in-line. The house was rented out from under us. No responsibility was taken. Horrible customer service. Dishonest.