Las Palomas Center

gross.. no ck in.. i could have found a room spent the nite and nobody would have noticed. One nurse said no point in taking vitals cuz machines aren't calibrated. yet to see anyone use sanitizers.... Leaving as soon as family can find another place.

this facility should be closed down. It is filthy and the care is horrible. No one is taking care of the residents or following doctor's/admissions orders. My mother was ignored and rarely checked on by staff. The PT and OT workers were amazing but they are contracted out. There were 3 simple orders for my mother: assistance when moving about, x-ray on a lump on her wrist from blood draw, hot compresses on this lump. None of these were followed up on. Luckily, her family made sure she was taken care of. I feel very concerned for those patients who didn't have family in the area. Her roommate was completely ignored, laid about in her own filth until her advocate insisted she go to the hospital. She would probably have died if she had been left there. On top of it all, the "social services" workers were negligent in her discharge, and couldn't even fill her paperwork out properly. They ended up giving us someone else's discharge papers, eventually just whiting out the other patient's name and writing my mom's name over it. This other patient was wheelchair bound a with a history of drug addiction. This was not my mom at all. I will be reporting them to several agencies.

At this point in time there are three (3) what appear to be legitimate reviews of Las Palomas Center. It is a Genesis facility. There is more than one Genesis facility in Albuquerque. This review is specifically for the Las Palomas Center.All three previous reviews (April 2015, July 2018, and November 2019) rate this Rehab & Long Term Care center as a one (1) star facility. It was even mentioned that they would rate the Center as a zero (0), if they could. Needless to say, none of the reviewers were pleased with the care that they, or their family member, received here.I have a long-time friend who was first in the Rehab section and eventually the care she needed required her to be moved to the Long-Term Care section. Having visited there for a couple of months now, I would tend to agree with the previous three reviewers. The care is mediocre to severely lacking. I have met a couple of caregivers who genuinely seemed to be working in the best interest of the patients; but I have also seen a lack of empathy by some for their charges that bordered on mistreatment. These patients are primarily old and ill. They have lived full lives and now either do not have family who are in a position to physically care for them, or no longer have family nearby. Every time I visit, I hope and pray that the parent company - Genesis - looks at these people as more than $$, but as human beings who have contributed to the greater good of our world. I am giving them 2 stars, because I am hoping that Genesis steps up and corrects the areas that are lacking.P.S. It is a beautiful facility. Lets hope I will be able to update this review in the future to say the care is now "beautiful." In the meantime, if your loved ones need to be cared for, even temporarily, check out other facilities in your neighborhood.

The staff here are are so neglectful they are teetering on down right negligent. When you bring something up that was or wasn't done that constitutes bad patient care or putting a patient in danger, the excuse every single time is "that's an agency nurse she's not always here". If the agency nurses are so awful and that can be used as an excuse for bad patient care why are they paying a premium for these incompetent agency nurses? They could get their own staff nurse for a little bit less and maybe even get an extra one so they aren't so short handed. They also use the fact that they're a smoking facility for bad patient care in order to explain how busy their CNA's are because they're have to take patients out for their smoke breaks. I'm all for letting the old folks smoke but if you have to choose between taking care of patients in need and taking the smokers out, the patient sitting in their own feces, or who has fallen, should ALWAYS come before the smoke breaks! The people running this place are degenerates and feel a little bit of power for moving up the ladder in this shit hole facility knowing damn well it's the only ladder they'll ever climb because they couldn't cut it in a hospital. Nursing homes shouldn't be where the shit healthcare workers go to finish their career, but unfortunately it is.

Will detail when I'm released from triage in the ER. In the meantime, do not send your loved ones here. The nurses & techs, pt, ot, and other staff are amazing compassionate humans. Such as Stephanie, Tammy, Dorothy & more.Unfortunately, nurse Glen, pharmacy supervisor Zarish, doctors, and administrators are diabolical narcissists in charge of your care & meds. Unbeknownst to you, unless your loved one is knowledgeable, coherent, checks, & is vocal, your loved one may be slowly killed because they cut life sustaining meds cold turkey, or the dose such as your Prednisone from 32 mg to 15 mg, knowing you will go into a severe Adrenal Crisis if tapered or miss a dose. Although given instructions by the hospital not to taper, they tapered me drastically, the Fri & Saturday stopped giving me prednisone & other meds all together. They gave me only night meds in the morning and night, which cause sleepiness and drowsiness.

With a side of vegetable, this was my mom's lunch today. Not much of any size human would be able to sustain on this type of meal.

Safe secure location for your loved ones. Great care from skilled friendly nursing staff. One of the best long term care facilities in Albuquerque!!!!I would definitely recommend for your loved ones if you are in need of just a short term respite care or looking for a more long term care solution. They also provide excellent physical and occupational therapy and rehab to assist with getting your family member back home and independent living...

My sister has been at this place for about a month now for physical therapy, and I have to tell you she has a smile every time I visit. That's a BIG change compared to Genesis Uptown, which really is a shi**y place. All the people are really nice, staff and residents, and she says the food is good, that there's plenty to eat -- also a big difference compared to Uptown -- and that they actually listened to her and changed her menu because of her food allergies.She doesn't call me every other day begging me to bring her home from here, like she did at Uptown, and that's a big relief.

the absolute worst place to put a family member in. they will steal your clothes and belongings, do not reimburse you for "lost" items. they never answer the phones in the front. its absolutely horrific how they treat their residents.

I've been here with my father for less than an hour and it is absolutely garbage. It's dark, run down, loud. His roommate has zero consideration for others and the admin is so rude you can't even talk to them. It's taken over 30 minutes to find him a pillow and move him from wheelchair to bed. I would give this less than zero if possible. What a joke. How can anyone get better in a place like this