La Quinta by Wyndham Albuquerque Journal Ctr NW

$350 a night for a roof over your head - so gross - everything about the stay from the handprints on the wall- to the broken window, to the stains on the sheets and tilted lamps

Ewe!! I wouldn't stay here ever again unless it was completely renovated. This location does not align with the Wyndham reputation and qualityI wouldn't stay here ever again unless it was completely renovated. This location does not align with the Wyndham reputation and quality. The room was extremely outdated. The carpet was beyond gross!!! It was moist, extremely dirty, and it had areas where it was bumpy. The door to the restroom required a lot of force to open and close and was very loud due to the alignment being off. There wasn't a mini refrigerator or microwave in the room. The beds and pillows were uncomfortable. This was NOT a place to relax, just a place to try to rest up. Oh, and there weren't enough electric outlets to charge our devices. The ice machine also barely produced any ice. Our cheese and fruit that we brought along for the kids spoiled as a result of not having a refrigerator or enough ice.

TLDR: Definitely the worst experience with any hotel ever. Please check other reviews as well to get some ideas. I checked before I made a reservation, but I still underestimated how bad it can be! They cancelled a confirmed reservation, that was made weeks in advance, at 8pm on the date of check in without informing me and later claimed they were just overbooked.Full story:Had two reservations for back to back nights during Balloon Fiesta Festival. They canceled my reservation at 8pm on the date of checkin. I didn't know till 11pm when I arrived. They said they overbooked hence the cancellation, and that they literally didn't have any room left at the moment. This is unheard of. What's the point of a reservation if the hotel manager can just cancel like that? I haven't even received any refund after a week. I'm a Diamond member by the way.I was able to keep the second reservation, but no recognition of Diamond membership during check in. Later when I asked about Diamond Welcome Amenity, which should be available at La Quintas, I was told they don't give anything. Other than the atrocious unprofessionalism and service, the hotel itself is terrible too. Smoke alarm detector near lobby chirped for two days without someone replacing a battery. The fridge in my room was broken. Lots of people waiting for refills for many items for breakfast, and people just left after waiting for so long.

The bed was very comfortable. The coffee maker didn't have the part to put the coffee pod in. The pack with sugar didn't have a stirrer. The carpet I'd absolutely disgusting(see photos). The tub and shower are older than dust and stained. For the price of the room, not worth it.

By far the worst La Quinta I've stayed in. First room smelled like stale cigarette smoke. Screen on the window had cigarette holes in it and was broken. TV was broken. Immediately went down and got another room. The room we're in now at least didn't stink. But the toilet didn't want to flush unless you held the handle down for at least 20 seconds. Lovely when you go into the "bathroom" in the morning and find your kid dropped a duce before bed and it's still sitting in the toilet. Other gripes - coffee wasn't ready at 0500. They serve a true continental breakfast with all cold items (except for toast).. So forget about getting a free hot breakfast here. Ice machines out of order except on the second floor. Juice machine out of order. Pool closed. And the lobby smells like rancid raw chicken. ‍10hrs driving yesterday and I just wanted a shower and go to bed. If we were staying more than one night, I would have booked the location in the center of town. Do yourself a favor and skip this La Quinta.

Golly gee! Where do I even begin?! This is the most beautiful and clean hotel I have ever stayed at! As I opened the door to my room I was greeted by a dusty lil q tip that the previous guests had so kindly left me for me as well as dried up coffee stains on the counter bc they knew I don't know how to use a coffee machine The floor board was torn up for me and the nightstand drawer was broken as well which really made my stay here spectacular! Also, if you're anything like me and get midnight cravings, just head to the stairwell where you can find week old togo boxes and chip bags with just enough crumbs to hold you over until morning! Will be staying here again

This hotel did not have any ice October 4, 2024 and charged $400 a night. The fan in our room was broken and they do not give wake up calls. We had a terrible experience at this hotel.

This is marketed as a hotel but in fact is a motel. Groups of individuals hanging out in the parking lot. We've been customers of LaQuinta for many years but this place is not somewhere I recommend to anyone.

Unfortunately, we booked through hotels.com so we were stuck with the room provided to us that smelled like cigarettes and wet dog. We would have distracted ourselves with the television but that was broken. We tried to not overthink the many mysterious stains and smells (pictured). Finally, when we woke up from our night of almost sleep (we were next to the door to the parking lot that slammed regularly) we went out to a parking lot filled with broken glass and a live ammo round. Oh but wait...we also got charged a different amount than was quoted from hotels.com. We were told this property has had this ongoing overcharge issue and it can't be resolved. I questioned my life choices after making this stay and won't make that mistake again.

I'm sure there are worse.....but this place was pretty bad. From the outside it definitely looks a little run down...once you walk in it's old/outdated carpet and furniture and a very creepy vibe. Our room seemed ok at first but we checked for bed bugs just in case. Then I saw the stained couch right next to the bed and was pretty grossed out. I then went to take a shower, unfolded one of the "clean" folded towels they left, and you can see (pictured) what was all over it. I'm not sure what it was but it was brown, there were hairs in it and for all I know it could have been human or pet feces. That really horrified us but we were only there for a place to sleep for the night instead of our car so we slept through the night and left as early as we could. Didnt use any of the towels. Didn't bother with the breakfast offered which looked dismal. Would NOT recommend this place unless you're desperate. It's one of those places where the closer you look at everything the worse it gets.